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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars1,289 ratings936 reviews
  1. 5 stars58% (744)
  2. 4 stars9% (112)
  3. 3 stars6% (83)
  4. 2 stars7% (86)
  5. 1 star20% (264)
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Showing 321-330 of 936 reviews
Aug 15, 2025
Frustratedmom
1 out of 5 stars review

10

I have only had the mop for less then 60 days and it will not spray out. I have replaced batteries and it is still not working. I had my old swiffer mop for years and not a problem.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. Since you've checked the batteries, we recommend to gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Jun 3, 2025
Gisiboo
1 out of 5 stars review

Poor

Garbage, the pad does not stick to the mop, the solution is expensive. I'll just use water and go on my knees to clean. I don't recognise product it's not good.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sad to hear you aren't enjoying this PowerMop. Our team is always here to help, as we want to make cleaning a breeze. If you have any questions or would like some tips, give us a call at (800) 214-8734.

Feb 6, 2026
DEANNA
1 out of 5 stars review

Swiffer Power mop

Used it twice and it stopped working. I replaced the batteries. Doesn't work

Helpful?2JF4S5X9NW4I5991088687
Jan 31, 2026
Dougpi
1 out of 5 stars review

It doesn't work

I ordered it it doesn't work I put it together with bad instructions and it doesn't work

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Aug 13, 2024
Jeannie
5 out of 5 stars review

Verified Purchase

great

love it

Helpful?2JF4S5X9NW4I5991088687
Apr 15, 2024
Jose B
5 out of 5 stars review

Verified Purchase

Play

Quick & Easy

Helpful?2JF4S5X9NW4I5991088687
Sep 24, 2024
Punky
5 out of 5 stars review

Verified Purchase

New power mop refills

Works great

Helpful?2JF4S5X9NW4I5991088687
Feb 19, 2024
Miguel
5 out of 5 stars review

Verified Purchase

the Power

it is awesome

Helpful?2JF4S5X9NW4I5991088687
Apr 21, 2024
PJ
5 out of 5 stars review

Verified Purchase

Ms

Great product

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Sep 18, 2024
Deb
5 out of 5 stars review

Verified Purchase

Mop

Loving it

Helpful?2JF4S5X9NW4I5991088687