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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars1,289 ratings936 reviews
  1. 5 stars58% (744)
  2. 4 stars9% (112)
  3. 3 stars6% (83)
  4. 2 stars7% (86)
  5. 1 star20% (264)
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Showing 311-320 of 936 reviews
Aug 26, 2025
Tammy1717
2 out of 5 stars review

No, stop spraying

Had it for 6 months, and took a dump, which really stinks. I really liked it. It stop spraying very disppointing. So I guess I well try to find something else will last longer then 6 months.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear your PowerMop is no longer spraying. This certainly isn't the quality we expect, so we'd like to learn more. When you have a chance, could you please give our team a call at (800) 214-8734?

Jul 11, 2025
Wvillama
2 out of 5 stars review

Not worth the money.

So excited to try this mop but ended up very dissatisfied. The handle came off showed the wire hanging between stick every time I mop the floor. I have to stop and put them back together every time it came off which is very annoying!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear that the handle on your Swiffer Powermop won't stay connected, and we appreciate you taking the time to let us know. Our products go though extensive testing and quality checks to ensure they reach our consumers in perfect condition and work effectively as intended, so this isn't the experience we want or expect you to have, and we're grateful you brought it to our attention. Your satisfaction is important to us, and we'd like to learn more about this to be able to help further from here. Please give our team a call at (800) 742-9220, any time from 9:00AM-6:00PM EST Monday-Friday.

Jun 24, 2025
Megan66
1 out of 5 stars review

It was amazing until I couldn’t use it

I loved my power mop but my battery compartment came off so easily and they don’t make them separate battery compartment so even after I just bought two bottles of the refill solution I can’t use it!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thank you for contacting Swiffer and bringing this to our attention. Megan! Our products go through many quality checks to ensure they reach you in perfect condition and we’re sorry that this wasn’t the experience we’d expect you to have. We’re always listening to and learning from our consumers and value your feedback. We will be sharing your experience with our team internally. We would like to learn more about your experience so we're able to see what we can do. When you have a chance, give us a call at (800) 742-9220

Jun 3, 2025
Gisiboo
1 out of 5 stars review

Poor

Garbage, the pad does not stick to the mop, the solution is expensive. I'll just use water and go on my knees to clean. I don't recognise product it's not good.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sad to hear you aren't enjoying this PowerMop. Our team is always here to help, as we want to make cleaning a breeze. If you have any questions or would like some tips, give us a call at (800) 214-8734.

Jun 2, 2025
Dogowner
5 out of 5 stars review

Bye bye buckets and mops

Never going back to a bucket and a mop. This product is a million times better than the alternative! Built in spray and throw away pad make it even easier.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jul 12, 2025
Jo28
1 out of 5 stars review

Missing parts on brand new purchase

Looks like it might be a useful product - but I bought it brand new in an undamaged, unopened package - and it was missing the battery pack on the back. So it’s completely unusable.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear that your Swiffer PowerMop was missing the battery pack, and we appreciate you taking the time to bring this to our attention. Our products go through many quality checks to make sure they reach you in perfect condition, and it's very unusual for a package to leave our plant with missing pieces, so this is really unexpected, and we're grateful you let us know. Your satisfaction is important to us, and if possible, we'd like to gather some information from your product, so that we can report this issue to our Quality Team and assist you further from there. Please give us a call at (800) 742-9220, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!

Aug 15, 2025
Frustratedmom
1 out of 5 stars review

10

I have only had the mop for less then 60 days and it will not spray out. I have replaced batteries and it is still not working. I had my old swiffer mop for years and not a problem.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. Since you've checked the batteries, we recommend to gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Jun 29, 2025
SewHappy
1 out of 5 stars review

Junk!

Only worked one time! Motor failed after first use. Don't waste your money, you get stuck with a mop that doesn't work, expensive mope pads and solution that can't be used

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Oh, no, we're disappointed to hear this was your experience. Please know that we go to great lengths to ensure our products meet our high quality standards, and this is unexpected. Please give us a call at (800) 742-9220 when you have a moment so that we can learn more and get you the help you need with your Swiffer PowerMop.

Jun 2, 2025
Penny F
4 out of 5 stars review

Good product, needs washable mop head.

This is a good product. What would make it perfect, is a washable mop head. I have other products that I use that have this. I like that it is reusable and no environmental waste.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Sep 12, 2025
CG 1966
2 out of 5 stars review

Product stopped working almost a year of use.

I bought this a year ago. Purchased a lot of pads and replacement cleaner.it stopped working just has trickles of fluid. I cleaned it and also replaced the batteries. The batteries are not the issue. Now I am left with extra supplies and no mop.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're so very sorry to hear about this. The troubleshooting tips and tricks you did should work to get the device spraying again as it used to, especially if the battery door is firmly closed, and you're using alkaline batteries and not Rechargeable/carbon-zinc. We'd like to assist you further. Please call us at (800) 742-9220.