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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars1,289 ratings936 reviews
  1. 5 stars58% (744)
  2. 4 stars9% (112)
  3. 3 stars6% (83)
  4. 2 stars7% (86)
  5. 1 star20% (264)
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Showing 301-310 of 936 reviews
Sep 18, 2025
summer1
1 out of 5 stars review

not what i wanted.

poorly made, hand extension keeps coming off and button to keep it together sucks, EVERY time i use it, it comes apart

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're very sorry the handle keeps coming loose on your PowerMop, Summer. We're dedicated to making it easy and convenient to keep your home sparkling clean, and our products are made to be durable, and undergo many quality checks. This isn't the experience we'd expect or want you to have, and our team would like to learn a few details so we can further assist you. Please give our Swiffer Team a call at 1-800-742-9220 from 9AM -- 6PM EST Monday -- Friday.

Sep 12, 2025
CG 1966
2 out of 5 stars review

Product stopped working almost a year of use.

I bought this a year ago. Purchased a lot of pads and replacement cleaner.it stopped working just has trickles of fluid. I cleaned it and also replaced the batteries. The batteries are not the issue. Now I am left with extra supplies and no mop.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're so very sorry to hear about this. The troubleshooting tips and tricks you did should work to get the device spraying again as it used to, especially if the battery door is firmly closed, and you're using alkaline batteries and not Rechargeable/carbon-zinc. We'd like to assist you further. Please call us at (800) 742-9220.

Jun 30, 2025
Soap
2 out of 5 stars review

When it works it’s great.

It’s a great product in theory. Just made poorly. Battery compartment does fall off. You can’t get a new one without rebuying the clunker. Proctor and gamble have horrible customer service. They really could care less they have your money now.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this has been your experience, and want to assure you that we have many quality checks to ensure you get the best. While the battery compartment is designed to come out so the batteries can be replaced, it should stay in place while mopping. We'd like to learn more to help you get the most from your Swiffer. When you have a chance, please get in touch with us at (800) 742-9220.

Jul 8, 2025
Chanel
1 out of 5 stars review

DONT BUY IT

A bad product. I lost the battery compartment in a moving and now the mop is useless, and no wher I can find that part. It is bad for our planet. DONT BUY IT

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We hope the move went well, Chanel. We're sorry to hear that the battery compartment was lost during the process. We'd love to help you with this. Please call us at (800) 742-9220.

Aug 26, 2025
Tammy1717
2 out of 5 stars review

No, stop spraying

Had it for 6 months, and took a dump, which really stinks. I really liked it. It stop spraying very disppointing. So I guess I well try to find something else will last longer then 6 months.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear your PowerMop is no longer spraying. This certainly isn't the quality we expect, so we'd like to learn more. When you have a chance, could you please give our team a call at (800) 214-8734?

Jun 24, 2025
Megan66
1 out of 5 stars review

It was amazing until I couldn’t use it

I loved my power mop but my battery compartment came off so easily and they don’t make them separate battery compartment so even after I just bought two bottles of the refill solution I can’t use it!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thank you for contacting Swiffer and bringing this to our attention. Megan! Our products go through many quality checks to ensure they reach you in perfect condition and we’re sorry that this wasn’t the experience we’d expect you to have. We’re always listening to and learning from our consumers and value your feedback. We will be sharing your experience with our team internally. We would like to learn more about your experience so we're able to see what we can do. When you have a chance, give us a call at (800) 742-9220

Jun 2, 2025
Quick and easy
4 out of 5 stars review

Could be better

Love using it for a quick clean up. But still use my mop with disinfectant cleaning solution. Maybe you can come out with a disinfected solution, especially for the bathroom

Review from swiffer.com
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Jul 23, 2025
Lacerda
1 out of 5 stars review

Horrible!!!! Stop work for no reason!!!

If he’s none I would give!!! In less the 2 months I purchased 2 of this mop for floor and both them stop worked!! Money waisted!!! We change batteries, try open to see if anything was desconect and nothing worked!!! HORRIBLE!!!!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're so very sorry to hear about this. With our extensive quality checks, we fully expect our PowerMops to reach you in perfect condition and always last for more than 2 months. We'd like to learn more about what stopped working exactly so that we can appropriately troubleshoot and help. Please call us at (800) 742-9220.

Aug 24, 2025
Neel
1 out of 5 stars review

2

Very frustrating design. Can’t open the handle because i want to return it. Upper handle is easy to open but lower one is impossible to open. After use floor is all dirty.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We appreciate you taking the time to share your thoughts with us, Neel, and we're sorry that you're having trouble with the handle of your Swiffer PowerMop. We thoroughly test our products to make sure they work effectively as intended for consumers like you, so this isn't the experience we want or expect you to have, and we'd love to help. Please give us a call at (800) 742-9220, any time from 9:00AM-6:00PM EST Monday-Friday, so we can learn more and help you get the most from your PowerMop!

May 23, 2025
lindelulu
5 out of 5 stars review

Great

I love the mop it works great the pads are a little expensive but for me it is worth as i use it with my walker anf i do not have to rinse a mop i have been using over a yesr and no problems

Helpful?2JF4S5X9NW4I5991088687