Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,438 ratings1,085 reviews
  1. 5 stars58% (839)
  2. 4 stars9% (136)
  3. 3 stars6% (93)
  4. 2 stars6% (93)
  5. 1 star19% (277)

Member photos

  • +543 images
Sort by |
Showing 21-30 of 1,085 reviews
Feb 16, 2026
Reviewer name: jloukota
2 out of 5 stars
2 out of 5 stars review

Garbage!

Garbage! That's where BOTH of the two (2) that I purchased ended up at... Both of them just STOPPED working... Yes, I even put new batteries in them and still nothing... Works well when its working as it should, but when it just stops... it is useless... Will NOT buy again.... Now I have a bunch of unused pads and floor cleaning liquid that is also useless, unless the next mop is of similar type/style!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Hello! Thank you for reaching out and sharing your experience with your Swiffer PowerMop. I’m truly sorry to hear that both of your mops have stopped working despite replacing the batteries. I understand how frustrating it can be, especially when the product works well when it’s functioning. Your satisfaction is important to us, and we’d like to investigate this issue further to help you find a resolution. Please contact us at (800) 742-9220, and we will do our best to address your concerns.

Aug 6, 2026
Reviewer name: ShawnnaA
1 out of 5 stars
1 out of 5 stars review

I don't recommend.

I find the power mop less effective than the original wet jet. I don't care for the new pads I think the original pads cleaned much better and I don't like the power mop cleaning solution. It leaves an oily looking residue on my floors. I will be throwing the power mop away and sticking with the wet jet. Also, swiffer needs to do better with the latching button that connects the poles together. The last 2 wet jet mops and the power mop their latch slips out of the hole easily and moves around or come apart while moping.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Sep 13, 2024
Reviewer name: Elva
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

Well you'll don't sell the replacement pads. It would be nice since you'll sell the mop to be able to buy the pads in bulk from you'll.

Helpful?2JF4S5X9NW4I5991088687
reply from Swiffer

We're sorry to hear this. For assistance, please reach out to Sam's Club at 1-888-746-7726.

Mar 28, 2024
Reviewer name: EmmaTator
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quick and easy

Lightweight and easy to use. Cleans floors easily. Good for either quick cleanups or more detailed mopping.

Helpful?2JF4S5X9NW4I5991088687
Apr 30, 2024
Reviewer name: Jennifer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Powermop

I love this mop. So easy to use and maneuver. The mophead cleans very well and can use it for several rooms before it's too dirty. Not like others I've used before. Great price at Sams too.

Helpful?2JF4S5X9NW4I5991088687
Sep 18, 2024
Reviewer name: Chelle
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Bigger is not better

Some may like the longer moo head, but I do not. It’s harder to get into small spaces. The bottle of cleaning solution is smaller, so you run out faster. The entire mop is just clunky!

Helpful?2JF4S5X9NW4I5991088687
reply from Swiffer

We're sorry to hear that you feel this way, Chelle, as our PowerMop has gone through many quality checks to ensure that you can use it with ease. As well, a lot of thought goes into the design of our products, but we certainly understand that preferences can vary from person to person. We'll make sure that your comments are shared with the rest of our team. If there's anything more we can assist you with, please give us a call at (800) 742-9220 when you're able.

Sep 22, 2024
Reviewer name: Vinny
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Waste of money

Not worth the price ; it’s not practical to mop with either . The cleaning bottle is super small only allowing 2 maybe 2.5 mops on a one bedroom apartment. Ended up throwing ours away and going back to our mop and bucket . It’s not worth buying

Helpful?2JF4S5X9NW4I5991088687
reply from Swiffer

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help, as well as share your experience with our Quality Team. When you have a chance, please get in touch with us at (800) 742-9220.

Sep 1, 2026
Reviewer name: Mama suze
1 out of 5 stars
1 out of 5 stars review

A waste of my money

The swiffer pad that has all the little fingers once they get wet they go flat. They don't clean in between tile floors on the grout. They just smear your dirt all over your floor…. I threw mine in the trash, hated it.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
May 7, 2024
Reviewer name: bir252al
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Mop

I have used swiffer mops in the past and they would streak my floors. This one is different. The improvements they have made to the mop heads is great. I also like the way you can clean base boards with it. This mop is great for ceramic tile floors.

Helpful?2JF4S5X9NW4I5991088687
Apr 19, 2024
Reviewer name: Taz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Work smarter not harder

I am a recently retired husband, dad and pet owner who has just taken over the responsibility of cleaning. My motto is work smarter not harder. The cleaning solution cleans our ceramic and vinyl wood flooring cutting through grease and grim with just a lite scrubbing. It has a very light fresh scent when finished. My only complaint is the cleaning pad can be a little difficult putting on. Yes, I would recommend this product to anyone who has a lot of hard floors.

Helpful?2JF4S5X9NW4I5991088687