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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,418 ratings1,065 reviews
  1. 5 stars59% (834)
  2. 4 stars9% (134)
  3. 3 stars6% (90)
  4. 2 stars6% (89)
  5. 1 star19% (271)

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Showing 21-30 of 1,065 reviews
Mar 28, 2024
EmmaTator
5 out of 5 stars review

Verified Purchase

Quick and easy

Lightweight and easy to use. Cleans floors easily. Good for either quick cleanups or more detailed mopping.

Helpful?2JF4S5X9NW4I5991088687
Sep 13, 2024
Elva
1 out of 5 stars review

Verified Purchase

Disappointed

Well you'll don't sell the replacement pads. It would be nice since you'll sell the mop to be able to buy the pads in bulk from you'll.

Helpful?2JF4S5X9NW4I5991088687
reply from Swiffer

We're sorry to hear this. For assistance, please reach out to Sam's Club at 1-888-746-7726.

Jan 10, 2026
Anonymous
1 out of 5 stars review

Dies quick

After 5 months, the spray stopped working, I changed the batteries twice with different brands and nothing. It just died.

Review from swiffer.com
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Dec 30, 2025
Kdube101
1 out of 5 stars review

It doesn't work long.

The mop stopped working! It was great and then it stopped. I have changed the batteries and solution but still nothing.

Review from swiffer.com
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Apr 30, 2024
Jennifer
5 out of 5 stars review

Verified Purchase

Great Powermop

I love this mop. So easy to use and maneuver. The mophead cleans very well and can use it for several rooms before it's too dirty. Not like others I've used before. Great price at Sams too.

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Sep 18, 2024
Chelle
3 out of 5 stars review

Verified Purchase

Bigger is not better

Some may like the longer moo head, but I do not. It’s harder to get into small spaces. The bottle of cleaning solution is smaller, so you run out faster. The entire mop is just clunky!

Helpful?2JF4S5X9NW4I5991088687
reply from Swiffer

We're sorry to hear that you feel this way, Chelle, as our PowerMop has gone through many quality checks to ensure that you can use it with ease. As well, a lot of thought goes into the design of our products, but we certainly understand that preferences can vary from person to person. We'll make sure that your comments are shared with the rest of our team. If there's anything more we can assist you with, please give us a call at (800) 742-9220 when you're able.

Sep 22, 2024
Vinny
1 out of 5 stars review

Verified Purchase

Waste of money

Not worth the price ; it’s not practical to mop with either . The cleaning bottle is super small only allowing 2 maybe 2.5 mops on a one bedroom apartment. Ended up throwing ours away and going back to our mop and bucket . It’s not worth buying

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reply from Swiffer

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help, as well as share your experience with our Quality Team. When you have a chance, please get in touch with us at (800) 742-9220.

Jul 11, 2026
BASS
1 out of 5 stars review

Wasted my money

Used the mop twice and on the 3rd time I had no power. Changed batteries and did all the troubleshooting stuff and still nothing. I wasted my money buying this. Also purchased extra pads and solution and unless I take a chance a new mop I have a bunch of useless products.

Review from swiffer.com
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reply from Customer Care

Hi! We are so sorry to hear about your frustrating experience with the Swiffer PowerMop Multi-Surface Kit. It sounds absolutely disheartening that your mop stopped working after only two uses, and that despite troubleshooting and changing batteries, it still has no power. This is certainly not the reliable experience we want you to have, and we deeply appreciate you bringing this significant issue to our attention. Please be assured that our products go through many quality checks to ensure they reach you and perform in perfect condition. We are also truly sorry that the troubleshooting steps did not resolve the issue, and we would love to further help you with this situation. Please contact us at 1-800-742-9220, and our team will be more than happy to take your insights and assist you. We wish you the best!

Jul 3, 2026
MarlovV
5 out of 5 stars review

Efficient and amazing

[This review was collected as part of a promotion.] After using this product for a while, I've come to find myself loving this product. Not only does it clean my tiled floor amazingly, but also my wooden floor. The spray is battery powered, so it's take a while to die out. It's also super quite and the material it uses to clean the floor is so fluffy and doesn't leave any scratches on my floor.

Review from swiffer.com
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Jul 1, 2026
RyokoK
3 out of 5 stars review

Dirt is removed firmly

[This review was collected as part of a promotion.] I used this product for the first time. I knew it because my friend used it. I used it every day in the kitchen and when I was worried about the others. It's very convenient because you can pick it up and wipe it off immediately, and it will remove dirt well.But what about cost performance because the seat is expensive? I think.

Review from swiffer.com
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