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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,418 ratings1,065 reviews
  1. 5 stars59% (834)
  2. 4 stars9% (134)
  3. 3 stars6% (90)
  4. 2 stars6% (89)
  5. 1 star19% (271)

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Showing 11-20 of 1,065 reviews
Mar 31, 2024
Judy
5 out of 5 stars review

Verified Purchase

Great Mop!

I have a bad back so mopping is a chore for me. My husband kept telling me to look into this mop, so I finally did. It was inexpensive so I thought it wouldn't hurt to give it a try. I have been pleasantly surprised at how easy it is to use and how well it cleans! I'm very happy with it, and would purchase it again!

Helpful?2JF4S5X9NW4I5991088687
Nov 29, 2025
port43
5 out of 5 stars review

Works awesome

I'm not sure how so many people are having such a hard time when I am not; most everything fails for me but not this. I bought this to clean my heavily trafficked, heavily neglected, wood floors. After using it for a while with the wood floor solution I bought the regular solution for my vinyl kitchen floor and I switch pads and solutions regularly without any problem. I have recommended it to friends with smooth floors and they've had no issues either. For someone as lazy as me when it comes to housecleaning this thing makes it so much easier than grabbing a mop and bucket. Between this and the robovac I just bought keeping my floors clean is no hassle at all, even with a shedding dog.

Review from swiffer.com
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Apr 18, 2024
Ps
2 out of 5 stars review

Verified Purchase

Mixed Feelings

I own many mops and this one is the most convenient to do quick clean ups however; it does not stay clicked/connected together. I was so frustrated having to keep stopping to click the handle back together that I used packing tape to hold it together. For the price, I shouldn't have to tape together a new item. I tossed the original pkg so I can't return it.

Helpful?2JF4S5X9NW4I5991088687
reply from Swiffer

We're sorry you had this experience with your recent Swiffer PowerMop purchase. Our products go through many quality checks to ensure they get to you with the best results. So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

Mar 25, 2024
Yara
5 out of 5 stars review

Verified Purchase

Love it

Wide, effective and easy to use

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Feb 10, 2024
bobodedo
5 out of 5 stars review

Verified Purchase

The perfect house cleaning tool.

Unit was easy to order from web site. It arrived as stated. It works as expected on my tile floors.

Helpful?2JF4S5X9NW4I5991088687
Apr 4, 2024
Jewel
5 out of 5 stars review

Verified Purchase

Great mop to do a quick clean with

Great quick mop, easy and quick to swap the mats out

Helpful?2JF4S5X9NW4I5991088687
Dec 8, 2025
bdp82
5 out of 5 stars review

Can reuse the solution bottle and use reusable pad

Love this product for these reasons the solution bottles can be reused for other cleaning solutions and you can buy microfiber reusable pads for it as well save alot of money by doing this. I use other cleaning solutions in my bottle and bought a o cedar refill microfiber mop pad which fit perfectly. i wont have to keep buying the swifter only brand to use my power mop.

Review from swiffer.com
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Jan 31, 2026
Puffyjo
1 out of 5 stars review

Worst swiffer ever

Absolutely a WASTE OF MONEY. I already went through 2 of these things and I am disgusted. The first one the handle snapped in two . So I taped it. After that the motor refused to work. Now my second one just died as well . I am not abusive to these mops . I thought it was the batteries . I put in brand new ones. It still won't work. Never again . Just wasted my money on reusable pads for a mop that no longer works.

Review from swiffer.com
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Feb 16, 2026
jloukota
2 out of 5 stars review

Garbage!

Garbage! That's where BOTH of the two (2) that I purchased ended up at... Both of them just STOPPED working... Yes, I even put new batteries in them and still nothing... Works well when its working as it should, but when it just stops... it is useless... Will NOT buy again.... Now I have a bunch of unused pads and floor cleaning liquid that is also useless, unless the next mop is of similar type/style!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Hello! Thank you for reaching out and sharing your experience with your Swiffer PowerMop. I’m truly sorry to hear that both of your mops have stopped working despite replacing the batteries. I understand how frustrating it can be, especially when the product works well when it’s functioning. Your satisfaction is important to us, and we’d like to investigate this issue further to help you find a resolution. Please contact us at (800) 742-9220, and we will do our best to address your concerns.

Feb 2, 2026
RMom
1 out of 5 stars review

Do not waste your money!

I am so very disappointed in my swiffer power mop. It is such a waste of money. Please do not waste funds on a purchase of this product. Not only are the pads, not reusable or washable (and very expensive to replace), the sprayer does not spray at all, and of course, the liquid furnished does not last very long. I have very little tile floor and I thought this would be great, but I'm very disappointed and would not recommend it at all

Review from swiffer.com
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