Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills forSwiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
Most helpful positive review
4 customers found this helpful
5 out of 5 stars review
Verified Purchase
Cleans well, nice fragrance.
LA
Most helpful negative review
2 customers found this helpful
1 out of 5 stars review
Verified Purchase
Nozzles are not it
Sydnee B
Swiffer
We're sorry to hear this, Sydnee, and want to assure you that we have many quality checks to ensure you get the best. If you...1,438 reviews
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- 2 out of 5 stars review1/19/2026I purchased the Power Mop Mopping Kit. It says on the box, batteries included. There are no batteries in this kit.
I Have to find batteries before I can test the mop
Tlb1976Originally posted onswiffer.com - 1 out of 5 stars review10/8/2025The mop stops working constantly and I have to bang it on the floor to get it to spray. Then, the next time I use it I have to bang it again.
Mop not working
PerkOriginally posted onswiffer.com - 2 out of 5 stars review5/8/2025It was a perfect addition to my cleaning supplies, until it wasn't. Only took a few months before the sprayer stopped working.
The sprayer stopped working after a few months
KLG123Originally posted onswiffer.comCustomer CareWe're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm.... - 1 out of 5 stars review1/5/2024I purchased this item around Dec 23/2023 It only worked ONE TIME!! I think the wiring is faulty as I have changed the batteries 4K times.
I want a replCement
KimmyjjOriginally posted onswiffer.comCustomer CareGreetings, Kimmy. We're so very sorry to learn your Swiffer PowerMop unexpectedly stopped working and you've struggled to ge... - 2 out of 5 stars review11/23/2023I bought this two weeks ago and it worked for 2 or 3 times and it already broke. The mop won't spray no matter what we've tried.
Broke almost immediately
TEstepOriginally posted onswiffer.comCustomer CareThank you for telling us about your experience with our PowerMop. We have many checks in place to ensure that our products he... - 2 out of 5 stars review10/19/2024Loved this mop at first . Had it for a while . But it stopped working. Now the cleaning solution bottle won't snap into place. Useless now.
Usually love all of the swiffer products.
SharonLOriginally posted onswiffer.comCustomer CareYour Swiffer PowerMop should be up and running, making your floors shine and bringing smiles to all in your home. We're so s... - 1 out of 5 stars review7/20/2025On my 3rd unit and it to has stopped spraying. As 2x before, completed all the recommended steps but nothing. Expensive piece of garbage
Product doesnt work
GeofjkOriginally posted onswiffer.com - 1 out of 5 stars review7/3/2023i cannot get the jets to spray after approximately one month of use. have tried all manner of ways to unclog, but nothing works.
cleaned great till it clogged
keefsmomOriginally posted onswiffer.comCustomer CareThank you for taking the time to leave a review. We're sorry to hear your Swiffer PowerMop has stopped spraying. If you haven... - 1 out of 5 stars review7/25/2023Stopped working after only using 5 times! Unbelievable! I changed the batteries and the solution but it still doesn't work!
Stopped working!
4jeannieOriginally posted onswiffer.comCustomer CareThanks for leaving your review, 4jeannie. We're sorry to hear your Swiffer Power Mop stopped working. That's not something we... - 1 out of 5 stars review11/12/2025Super disappointed! Upgraded to a new swiffer power mop and the darn pads do not stay on the bottom! GRRRR. I wonder if the mop is defective or possibley the pads.
pad does not stay on
AngieTOriginally posted onswiffer.com - 1 out of 5 stars review7/4/2026Swiffer is only interested in attracting Black customers. The television ads are insulting to white people. White Americans also clean their homes. I will never use any Swiffer products again.
The advertising sucks
Sam 49Originally posted onswiffer.com - 2 out of 5 stars review12/26/2025Used it once and was so unimpressed I forgot about it. Its been hanging in my garage. Picked it up to use today, after 6 months later and the handle came apart and the new velco pad won't stick. Very expensive and wasteful one use product.
Piece of junk
Jojo kOriginally posted onswiffer.com - 3 out of 5 stars review10/6/2025This product was what I thought I had been waiting it for a while only thing is the pad doesn't stay on I love the look of the pad love the design of the mop
Great once the mop head stays on
LadyTOriginally posted onswiffer.com - 1 out of 5 stars review12/30/2025The wet jet mop was so much better!!! This mop is absolutely worthless as it just pushes around dust dirt hair & never picks up anything into the mop… I have to then try to sweep up wet dirt of floor. Wish I could return it.
Worthless mop!!
GigglesOriginally posted onswiffer.com - 2 out of 5 stars review11/21/2025The mop does not stick to the mop head. Is it not supposed to? It does a credible job of mopping...not outstanding. It is convenient for quick clean ups, but the mop falls off if you lift it off the floor. I would not purchase again.
Am I missing something?
MELODYSwifferWe aim to impress you with the Swiffer PowerMop, Melody, so we're sorry to hear you're having difficulty getting the... - 3 out of 5 stars review12/10/2025Overall, I like the product. I just have one issue. The connecting piece will not stay connected. Idk if I got a defective one or what but its the only issue I have with the mop.
This product is perfect for my household
Sakpalla78Originally posted onswiffer.com - 3 out of 5 stars review10/24/2025I really like the mop, however the bottle won't stay in no matter what I try. I have to push down on the bottle while pressing the button to get it to spray.
Bottle won't stay in
AmetzOriginally posted onswiffer.com - 1 out of 5 stars review10/1/2025First, the solution bottle is very hard to be inserted to its place until click, no matter how hard I tried. I even tried to push it with rubber mallet. Not an easy product as described.
It is not an easy to use as described.
BlairOriginally posted onswiffer.com - 5 out of 5 stars review10/24/2025Updates to the new swifter mop, and this cleaning solution is already one of my favorites. It seems to give you better value for money, as it seems to last longer. And the lavender scent makes the house smell great.
This is my favorite floor cleaner!
anthonyg166_4275Originally posted oninfluenster.com - 2 out of 5 stars review11/8/2024Swifter power mop does not come with batteries. I have checked 3 boxes. I had to purchase my own. Do not buy unless you get a credit for no batteries.
Product is not what I thought I was buying.
Louise13Originally posted onswiffer.comCustomer CareThank you, Louise, for sharing that you've had this confusion. We assure you, every Swiffer PowerMop comes with a battery co...