Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills forSwiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
Most helpful positive review
4 customers found this helpful
5 out of 5 stars review
Verified Purchase
Cleans well, nice fragrance.
LA
Most helpful negative review
2 customers found this helpful
1 out of 5 stars review
Verified Purchase
Nozzles are not it
Sydnee B
Swiffer
We're sorry to hear this, Sydnee, and want to assure you that we have many quality checks to ensure you get the best. If you...1,438 reviews
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- 1 out of 5 stars review11/11/2024Expensive to repurchase . pads hardly pick up anything. they claim hundred of scrubbing pads which is a joke. they are few and far between.. it does not work on spills as therere are too few strips. Does not even clean well. This is nothing but overpriced garbage. It does not capture dust, it just lumps it and moves it around
Worst cleaning mop ever
BobmckennaOriginally posted onswiffer.comCustomer CareThere's nothing more important to us than ensuring your floors get the cleaning they deserve, so we're sorry to hear about th... - 1 out of 5 stars review3/18/2024I don't know why i keep buying this things, total junk! I've purchased 2 wet jets and now this power mop, motor has seized up after a month. I noticed that when it's in storage the swiffer brand bottles just leak inside the mop, I assume that's why this is happening but I'm so tired of it.
Junk product
BlsacvegasOriginally posted onswiffer.comCustomer CareWe’re sorry your PowerMop has stopped working, Blsacvegas. Our products go through many quality checks, and we try our very b... - 1 out of 5 stars review5/1/2025What a disappointment! I was so excited to try the new PowerMop and it worked great the first time I used it. The second time I used it, the sprayer quit working. When I hold the mop up (upside down) the solution leaks out and drips down the handle. I have wasted more of the solution than I've used.
The PowerMop does not work.
Cathy24Originally posted onswiffer.comCustomer CareWe're so very sorry to hear about this. There are many reasons why the product is leaking, but from the sound of it, the clea... - 5 out of 5 stars review6/2/2025I absolutely love this Gem. It is definitely the biggest game changer for me. I love the fact that you can use it for hardwood or vinyl and even marble. With its different selection of spray formula tailored to fit your needs just like the cleaning pads are it easy to use and lightweight which is a huge plus for me. Really no maintence at all your hands aren't in nasty water, it uses a whole 2 batteries that will last forever and the starter kit was surprisingly a sweet 30 bucks. Definitely one of my proudest purchases
This is my go to for floors.
Smlfry1980Originally posted onswiffer.com - 1 out of 5 stars review3/21/2026I would give the Power Mop zero stars if I could. This is my 2nd purchase of this model, fooled me twice. It's extremely irritating when I get into an optimal top to bottom deep cleaning mode, and I grab my mop for that final touch, and it doesn't work. I'm now looking for another battery free option.
Stopped working
Tina99Originally posted onswiffer.comCustomer CareHello Tina! We’re sorry to hear about the frustration you’ve experienced with your Swiffer PowerMop not working during your c... - 2 out of 5 stars review2/1/2026The pad doesn't stick to the bottom of the swiffer wet mop.
Doesn't work as advertised
KatyLGOriginally posted onswiffer.com - 2 out of 5 stars review2/21/2026Only on my second bottle of cleaner and it won't work. Put in new batteries and nothing!
Didn't Last - Won't work
Joy57Originally posted onswiffer.comCustomer CareThank you for sharing your experience regarding the Swiffer Power Mop. We understand how frustrating it can be when a product... - 1 out of 5 stars review12/29/2023The fluid used to clean the floor, no matter how clean or how dirty, ALWAYS leaves a sticky floor behind.
Not happy at all
MommaBugOriginally posted onswiffer.comCustomer CareWe'd never want to leave you with a sticky floor, so we're very sorry to hear that you've had this experience. Our PowerMop ... - 1 out of 5 stars review9/15/2023My solution won't lock into place, so to use the mop o have to hold the solution down while I spray. It's very tedious.
This product is terrible!!!
Unsatisfied1103Originally posted onswiffer.comCustomer CareWe're sorry to hear this, and assure you that we have many quality checks in place to ensure your bottle locks into place. We... - 1 out of 5 stars review9/14/2023Bottle will not lock in place. What a waste of money, now I have to drive all the way to another city to return
Bottle doesn't lock
NeenOriginally posted onswiffer.comCustomer CareWe're sorry to hear this, as our PowerMops go through strict quality checks to ensure that they reach you in the best possibl... - 1 out of 5 stars review9/21/2024I put it together and it does not work. I heard the click and everything. I would like a refund or a replacement, please.
I heard the click when I was putting it together.
JoshOriginally posted onswiffer.comCustomer CareJosh, we're sorry your new Swiffer PowerMop didn't work and would be glad to help you with a replacement while gathering a fe... - 3 out of 5 stars review3/29/2026Good product, great concept. However you really should be making a chemical free all natural mopping solution.
Wood floor solution leaves streaks on my floors
JanetleaOriginally posted onswiffer.comCustomer CareThanks for the love on the Swiffer PowerMop Multi-Surface Kit! It’s designed to clean tough messes fast with 300+ scrubbing s... - 1 out of 5 stars review12/30/2023I thought this was what would last more than 6-7 months but leaked on the pump motor and is unusable.
Would not recommend .
Bob55Originally posted onswiffer.comCustomer CareThat certainly isn't something we'd expect from our PowerMop and we're very sorry to hear that you had this experience, Bob. ... - 1 out of 5 stars review8/27/2025Absolutely disappointed. It's cheaply made and feels like the handle will break. I've used other models of swiffers and they've never been as bad.
Skip this version
SAHMamaOriginally posted onswiffer.com - 1 out of 5 stars review9/30/2024The mop attachment doesn't even stick to the device and when you're able to push the mop on the floor with pressure the paper blocks the nozzles.
Garbage
Annoyed9Originally posted onswiffer.comCustomer CareThank you for taking the time to get in touch with us about this, as we always expect our consumers will be thrilled with the... - 1 out of 5 stars review10/19/2024I really wanted to love this product. It worked great initially but it stopped spraying liquid after the second use.
Disappointed
Emma0390Originally posted onswiffer.comCustomer CareWe're so sorry to learn that you're having troubles with your Swiffer PowerMop, Emma. Every consumer should only be thrilled... - 2 out of 5 stars review10/7/2023Never used Swiffer before, but today I purchased this product and had really high hopes, after assembly only one side of the spray nozzle worked.
High hopes, but sadly disappointed!
TracyMOriginally posted onswiffer.comCustomer CareThe PowerMop should make cleaning a breeze and we're sorry to hear that isn't the case here, Tracy. If you haven't already, w... - 2 out of 5 stars review5/8/2025It was a perfect addition to my cleaning supplies, until it wasn't. Only took a few months before the sprayer stopped working.
The sprayer stopped working after a few months
KLG123Originally posted onswiffer.comCustomer CareWe're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm.... - 2 out of 5 stars review9/25/2024At the beginning it was perfect and it was fabulous! After a few months it stopped working, now I had to go back to mopping in a conventional way.
Upset :(
MarmgonnOriginally posted onswiffer.comCustomer CareYour Swiffer PowerMop is made to give you the best performance every time you need to use it, and we’re terribly sorry to lea... - 2 out of 5 stars review11/23/2023I bought this two weeks ago and it worked for 2 or 3 times and it already broke. The mop won't spray no matter what we've tried.
Broke almost immediately
TEstepOriginally posted onswiffer.comCustomer CareThank you for telling us about your experience with our PowerMop. We have many checks in place to ensure that our products he...