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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars1,289 ratings936 reviews
  1. 5 stars58% (744)
  2. 4 stars9% (112)
  3. 3 stars6% (83)
  4. 2 stars7% (86)
  5. 1 star20% (264)
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Showing 231-240 of 936 reviews
Jun 2, 2025
Mamabear
5 out of 5 stars review

It's perfect for my dark floors!!

I have a dark floor and everything else that I use would leave lines and marks and this doesn't so I enjoy going over my floor at night and coming down and seeing everything spotless. And it smells so great. I also find that the mop pads that you put on last a little bit longer. They pick up more dirt.

Review from swiffer.com
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May 29, 2025
Anonymous
1 out of 5 stars review

Bad quality control

After having the wood power mop I was excited to upgrade my wetjet to a power mop for the rest of my house. Well upgrade would be the wrong word..this thing is a bit strange. After attempting to stick 5 different power mop cloths to it none will stick. It appears the Velcro on the mop head is defective or won’t work or something. Kind of a bummer, not sure where to go to return this defective product. But be weary before you purchase one yourself. I guess I’ll press down really hard so the pad won’t come up every time I move the thing.

Review from swiffer.com
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reply from Customer Care

We're so sorry to hear the pads aren't sticking to your new Swiffer PowerMop, and appreciate you sharing this with us. It's helpful to check that the printed side is facing the mop head and the white and purple strips are facing the floor. So we can learn more and help you further, please call us at (800) 742-9220.

Jun 2, 2025
Tara84
1 out of 5 stars review

Worked great when new… not at all now

When I got this I was so excited. New out of the box it worked perfectly for what I needed. I ran out of cleaning strips so it sat for a month. It now does not spray at all. I have replaced the batteries twice from different packages. It is worthless now. This is the same reason I had to replace my wetjet with this one. Save your money.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're certainly sorry to hear both your WetJet and PowerMop stopped spraying, Tara! Our products go through many quality checks to make sure they reach you in perfect condition, so we assure you this isn't something we'd expect to happen. In order to learn more to share with our Quality Team, and provide some troubleshooting tips, please give us a call at (800) 742-9220.

Feb 7, 2024
G p
3 out of 5 stars review

Verified Purchase

Without more mop heads it’s worthless

Great device but Sam’s doesn’t sell the replacement mopheads

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reply from Swiffer

Regarding availability, we recommend reaching out to the retailer directly in order to get the best assistance. They can be reached at 1-888-746-7726.

Oct 10, 2024
Nick Abba
5 out of 5 stars review

Verified Purchase

Convenient to use after vacuuming floors

Cleans well and solution is effectively dispensed by push of a button

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Sep 22, 2024
Carol
5 out of 5 stars review

Verified Purchase

Great product

Excellent product that accomplished the job of cleaning my kitchen and bathroom floors

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Apr 21, 2026
MiaIsMia
1 out of 5 stars review

Commercial Review

Who mops their dirty floor, while wearing clean, white socks?

Review from swiffer.com
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Apr 3, 2024
Mtnmomma
4 out of 5 stars review

Verified Purchase

Refill pads are pricey

Refill pads are expensive. Mop works great. Solution does not leave streaks.

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Sep 22, 2024
Amber
1 out of 5 stars review

Verified Purchase

Won’t work.

Motor does not work at all.

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reply from Swiffer

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. If the PowerMop has never dispensed, it may need priming. Hold the button on the handle for several seconds until spray comes out of the nozzle; you may need to squeeze the solution bottle gently while pressing the spraying button. We also recommend to try fresh batteries as well as making sure the battery door is closed all the way until it clicks. We'd like to get more information to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Apr 16, 2024
John
5 out of 5 stars review

Verified Purchase

Efficient way to clean the house

Easy to use effectively cleans floors and other areas

Helpful?2JF4S5X9NW4I5991088687