Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,438 ratings1,085 reviews
  1. 5 stars58% (839)
  2. 4 stars9% (136)
  3. 3 stars6% (93)
  4. 2 stars6% (93)
  5. 1 star19% (277)

Member photos

  • +543 images
Sort by |
Showing 1,061-1,070 of 1,085 reviews
Dec 18, 2023
Reviewer name: Deafdee
5 out of 5 stars
5 out of 5 stars review

Lavender

I need it so bad but love mop to my bathroom so much

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Aug 25, 2024
Reviewer name: Angie3227
1 out of 5 stars
1 out of 5 stars review

Doesn't work

I used 2 times and it stopped working. I changed batteries which didn't help.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, Angie, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. Since you've checked the batteries, we recommend to gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Feb 28, 2025
Reviewer name: Karlita23
1 out of 5 stars
1 out of 5 stars review

The one I got doesn't work

The handle doesn't stay together the button it doesn't work.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from the PowerMop. We'd like to help, as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 742-9220.

May 3, 2025
Reviewer name: KlG123
3 out of 5 stars
3 out of 5 stars review

I liked it till it broke

Broke with in a few months of using it. Waste of money.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, as we do have strict quality checks in place to ensure that you can rely on our products. We'd be happy to learn more and see how we can best help, so please give us a call at (800) 742-9220 when you can.

Jun 2, 2025
Reviewer name: MomofDragons
1 out of 5 stars
1 out of 5 stars review

Disappointed

No better than the original... Kinda let down.....

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 17, 2024
Reviewer name: Crying mad
1 out of 5 stars
1 out of 5 stars review

I discontinued use and still finding new splits

My floors are ruined! The wood floors an are splitting everywhere!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear that this has been your experience, as we can assure you that our PowerMop has been thoroughly evaluated to be safe when used as directed. We'd like to mention that our PowerMop shouldn't be used on unfinished, oiled, or waxed wooden floors. So that we can learn more and see how we can best assist you further, please give us a call at (800) 742-9220 when you can.

Nov 11, 2024
Reviewer name: David Simon
3 out of 5 stars
3 out of 5 stars review

Bâton trop court. Pour le reste bonne produit

Le bâton est trop court. Ça fini pour faire mal au dos.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Nous sommes désolés que vous n'appréciez pas la taille de votre Swiffer PowerMop, David.  Notre équipe qualité travaille très dur pour s'assurer que tous nos clients sont entièrement satisfaits de leur achat de Swiffer, et nous sommes désolés que vous le trouviez trop court.  Il peut être utile de savoir que chaque PowerMop mesure environ 50 pouces lorsqu'il est entièrement assemblé.  Mesurez le vôtre pour vous assurer qu'il est conforme à ce qu'il devrait être. Nous serions heureux d'en discuter avec vous et de vous aider du mieux que nous pouvons.   Appelez-nous du lundi au vendredi, de 9 heures à 18 heures, heure de l'Est.  Notre numéro est le 1 (800) 214-8734.

Dec 27, 2024
Reviewer name: Pudge
1 out of 5 stars
1 out of 5 stars review

WARNING ⚠️ DO NOT BUY

My swifter stopped working tried everything will never buy again

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. We recommend to try fresh batteries, gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Aug 17, 2025
Reviewer name: DRRTM
5 out of 5 stars
5 out of 5 stars review

The unit is as described.

This product is exactly as described. I will be using it often.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jun 3, 2025
Reviewer name: lexx32017
3 out of 5 stars
3 out of 5 stars review

Bigger swifter

Good product and great sprayer just don't like that the pad does not last too long.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687