Your Swiffer PowerMop Multi-Surface Mopping Kit should be swiftly making your floors shine, and we're so sorry yours isn't getting the job done. Thanks for letting us know you tried new batteries. Be sure they're all brand new, put into the battery holder correctly, and that the holder is fully inserted. We'd be happy to talk further with you about your purchase, and troubleshoot the problem you're having. By the time we're done, we're confident we'll have you smiling. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

A lot of thought and research goes into the design of our products to create features that appeal to our consumers, Herold, and we're dedicated to providing safe and effective cleaning tools and solutions. We're sorry that you've found the scent to be too strong and that you've experienced side effects because of it. Your health and safety is our highest priority and all our products are thoroughly evaluated to be safe when used as directed. We recommend discontinuing use if sensitivity is occurring, and we would like to learn more about your experience to further help. Please give us a call at (800) 742-9220 from 9AM – 6PM EST Monday – Friday.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure the PowerMop leaves your floor sparkling clean with ease. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from the PowerMop. We'd like to help, as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 742-9220.

We're sorry your Swiffer PowerMop Solution bottle isn't locked in. Our products undergo many quality checks to ensure they get to you with the best results, so we're disappointed to hear this. First, ensure the consumer has removed the piece of corrugate positioned underneath the solution bottle. So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We hope it helps to know the battery compartment comes off to insert new batteries. We recommend making sure it's clicked back into place correctly before trying to mop. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 742-9220.