Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,457 ratings1,104 reviews
  1. 5 stars58% (850)
  2. 4 stars9% (136)
  3. 3 stars6% (94)
  4. 2 stars7% (96)
  5. 1 star19% (281)

Member photos

  • +558 images
Sort by |
Showing 1,071-1,080 of 1,104 reviews
Feb 14, 2025
Reviewer name: Staceys mop
2 out of 5 stars
2 out of 5 stars review

Stopped working

Loved the Mop - a little PTO stop working after such a short time

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. We recommend fresh batteries, to gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Aug 17, 2025
Reviewer name: DRRTM
5 out of 5 stars
5 out of 5 stars review

The unit is as described.

This product is exactly as described. I will be using it often.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jul 9, 2025
Reviewer name: ESKH
1 out of 5 stars
1 out of 5 stars review

Its a no

Its a noooooooooooooooooooooooooooooooooooooooooooo

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Feb 28, 2025
Reviewer name: Karlita23
1 out of 5 stars
1 out of 5 stars review

The one I got doesn't work

The handle doesn't stay together the button it doesn't work.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from the PowerMop. We'd like to help, as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 742-9220.

Jul 12, 2024
Reviewer name: Gmama
2 out of 5 stars
2 out of 5 stars review

Bottle will not stay I

Stiffer Power mop the bottle will not stay locked I

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry your Swiffer PowerMop Solution bottle isn't locked in. Our products undergo many quality checks to ensure they get to you with the best results, so we're disappointed to hear this. First, ensure the consumer has removed the piece of corrugate positioned underneath the solution bottle. So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

Mar 28, 2025
Reviewer name: Jten
2 out of 5 stars
2 out of 5 stars review

So disappointed

Does not clean as well as the old Swiffer mop. What a disappointment!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure the PowerMop leaves your floor sparkling clean with ease. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Jun 8, 2024
Reviewer name: Hudge1
1 out of 5 stars
1 out of 5 stars review

Doesn't work

Stopped working after only a few uses. Replaced batteries and still nothing

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop makes cleaning a breeze. Since you've tried to change the batteries, we recommend making sure the solution bottle is full, as well as gently cleaning the nozzles to ensure they aren't clogged. We'd like to help get you Swiffering again, so when you have a chance, please reach out to us at (800) 742-9220.

Sep 7, 2025
Reviewer name: LadeeFee
5 out of 5 stars
5 out of 5 stars review

Exactly what I needed

I have used other mops before and nothing could get my floors as clean as the PowerMop!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jan 23, 2024
Reviewer name: Lilly girl
5 out of 5 stars
5 out of 5 stars review

Your company is improving a really good product.

I have use your products for years. Number one in my book.Molly

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Jun 2, 2025
Reviewer name: Jersey23
3 out of 5 stars
3 out of 5 stars review

Not what I expected.

It works but nothing to brag about. Pads are expensive.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687