We're sorry to hear that this has been your experience, as our PowerMops go through many quality checks to ensure that you can enjoy the best possible results with them. You definitely took the right steps by replacing the batteries and checking the solution bottle. We also suggest gently brushing the nozzles to help loosen any clogs that may have formed. We hope this helps, and please give us a call at (800) 742-9220 if you'd like further assistance.

We're sorry to hear that this has been your experience, as we can assure you that our PowerMop has been thoroughly evaluated to be safe when used as directed. We'd like to mention that our PowerMop shouldn't be used on unfinished, oiled, or waxed wooden floors. So that we can learn more and see how we can best assist you further, please give us a call at (800) 742-9220 when you can.

Nous sommes désolés que vous n'appréciez pas la taille de votre Swiffer PowerMop, David.  Notre équipe qualité travaille très dur pour s'assurer que tous nos clients sont entièrement satisfaits de leur achat de Swiffer, et nous sommes désolés que vous le trouviez trop court.  Il peut être utile de savoir que chaque PowerMop mesure environ 50 pouces lorsqu'il est entièrement assemblé.  Mesurez le vôtre pour vous assurer qu'il est conforme à ce qu'il devrait être. Nous serions heureux d'en discuter avec vous et de vous aider du mieux que nous pouvons.   Appelez-nous du lundi au vendredi, de 9 heures à 18 heures, heure de l'Est.  Notre numéro est le 1 (800) 214-8734.

We're sorry to hear this, as we do have strict quality checks in place to ensure that you can rely on our products. We'd be happy to learn more and see how we can best help, so please give us a call at (800) 742-9220 when you can.

We're sorry to hear this. Our PowerMop uses our PowerMop pads, and we suggest speaking with your local store's management to learn more about availability.