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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,438 ratings1,085 reviews
  1. 5 stars58% (839)
  2. 4 stars9% (136)
  3. 3 stars6% (93)
  4. 2 stars6% (93)
  5. 1 star19% (277)

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Showing 1,041-1,050 of 1,085 reviews
Sep 15, 2023
Reviewer name: Peach
5 out of 5 stars
5 out of 5 stars review

I don't mind washing floors now

Love this new way of cleaning works excellent. The only issue I have is trying to find the refills and pads been to a couple places it's a bit frustrating hope I find some. Why would they sell the kit and not the refills

Review from swiffer.com
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Apr 7, 2024
Reviewer name: Cp80
2 out of 5 stars
2 out of 5 stars review

So so

This mop is bigger which is great. But the button that holds the stick together continues to come undone . The stick is as weak as the other wet swifter. Disappointed it's not stronger

Review from swiffer.com
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reply from Customer Care

We're sorry to hear about your disappointment. Be assured this is the last thing we expect to happen Be assured this isn't what we expect with our numerous quality checks and when using it as directed. We'd love to gather some details about the button and the stick, so when you're free, please call us at (800) 742-9220.

Nov 11, 2024
Reviewer name: David Simon
3 out of 5 stars
3 out of 5 stars review

Bâton trop court. Pour le reste bonne produit

Le bâton est trop court. Ça fini pour faire mal au dos.

Review from swiffer.com
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reply from Customer Care

Nous sommes désolés que vous n'appréciez pas la taille de votre Swiffer PowerMop, David.  Notre équipe qualité travaille très dur pour s'assurer que tous nos clients sont entièrement satisfaits de leur achat de Swiffer, et nous sommes désolés que vous le trouviez trop court.  Il peut être utile de savoir que chaque PowerMop mesure environ 50 pouces lorsqu'il est entièrement assemblé.  Mesurez le vôtre pour vous assurer qu'il est conforme à ce qu'il devrait être. Nous serions heureux d'en discuter avec vous et de vous aider du mieux que nous pouvons.   Appelez-nous du lundi au vendredi, de 9 heures à 18 heures, heure de l'Est.  Notre numéro est le 1 (800) 214-8734.

May 3, 2025
Reviewer name: KlG123
3 out of 5 stars
3 out of 5 stars review

I liked it till it broke

Broke with in a few months of using it. Waste of money.

Review from swiffer.com
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reply from Customer Care

We're sorry to hear this, as we do have strict quality checks in place to ensure that you can rely on our products. We'd be happy to learn more and see how we can best help, so please give us a call at (800) 742-9220 when you can.

Jan 23, 2024
Reviewer name: Lilly girl
5 out of 5 stars
5 out of 5 stars review

Your company is improving a really good product.

I have use your products for years. Number one in my book.Molly

Review from swiffer.com
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Jul 12, 2024
Reviewer name: Gmama
2 out of 5 stars
2 out of 5 stars review

Bottle will not stay I

Stiffer Power mop the bottle will not stay locked I

Review from swiffer.com
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reply from Customer Care

We're sorry your Swiffer PowerMop Solution bottle isn't locked in. Our products undergo many quality checks to ensure they get to you with the best results, so we're disappointed to hear this. First, ensure the consumer has removed the piece of corrugate positioned underneath the solution bottle. So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

Jul 28, 2024
Reviewer name: Prissy91
1 out of 5 stars
1 out of 5 stars review

Very disappointed.

I've had this product approximately 1 month and it has just stopped working. Will not spray.

Review from swiffer.com
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reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We recommend to try fresh batteries as well as making sure the solution bottle is full. We'd like to get more information to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Mar 28, 2025
Reviewer name: Jten
2 out of 5 stars
2 out of 5 stars review

So disappointed

Does not clean as well as the old Swiffer mop. What a disappointment!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure the PowerMop leaves your floor sparkling clean with ease. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Jun 8, 2024
Reviewer name: Hudge1
1 out of 5 stars
1 out of 5 stars review

Doesn't work

Stopped working after only a few uses. Replaced batteries and still nothing

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop makes cleaning a breeze. Since you've tried to change the batteries, we recommend making sure the solution bottle is full, as well as gently cleaning the nozzles to ensure they aren't clogged. We'd like to help get you Swiffering again, so when you have a chance, please reach out to us at (800) 742-9220.

Dec 18, 2023
Reviewer name: Deafdee
5 out of 5 stars
5 out of 5 stars review

Lavender

I need it so bad but love mop to my bathroom so much

Review from swiffer.com
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