We're sorry to hear this, Jewell. Due to the many quality tests Swiffer products are put through, this isn't what we'd expect. Our team would like to learn more from you, and ask that you please give us a call as soon as you have a moment. You can reach us at (800) 214-8734.

We're sorry to hear this, Angie, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. Since you've checked the batteries, we recommend to gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

We're sorry to hear that this has been your experience, as we can assure you that our PowerMop has been thoroughly evaluated to be safe when used as directed. We'd like to mention that our PowerMop shouldn't be used on unfinished, oiled, or waxed wooden floors. So that we can learn more and see how we can best assist you further, please give us a call at (800) 742-9220 when you can.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop makes cleaning a breeze. Since you've tried to change the batteries, we recommend making sure the solution bottle is full, as well as gently cleaning the nozzles to ensure they aren't clogged. We'd like to help get you Swiffering again, so when you have a chance, please reach out to us at (800) 742-9220.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure the PowerMop leaves your floor sparkling clean with ease. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

We're sorry your Swiffer PowerMop Solution bottle isn't locked in. Our products undergo many quality checks to ensure they get to you with the best results, so we're disappointed to hear this. First, ensure the consumer has removed the piece of corrugate positioned underneath the solution bottle. So we can help you get back to Swiffering away, please call us at (800) 742-9220 Monday through Friday, from 9 AM to 6 PM EST.

We're sorry to hear that this has been your experience, as our PowerMops go through many quality checks to ensure that you can enjoy the best possible results with them. You definitely took the right steps by replacing the batteries and checking the solution bottle. We also suggest gently brushing the nozzles to help loosen any clogs that may have formed. We hope this helps, and please give us a call at (800) 742-9220 if you'd like further assistance.