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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
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3.8 out of 5 stars
stars
1,418 ratings1,065 reviews
  1. 5 stars59% (834)
  2. 4 stars9% (134)
  3. 3 stars6% (90)
  4. 2 stars6% (89)
  5. 1 star19% (271)

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Showing 1,031-1,040 of 1,065 reviews
Dec 18, 2023
Deafdee
5 out of 5 stars review

Lavender

I need it so bad but love mop to my bathroom so much

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 17, 2024
Crying mad
1 out of 5 stars review

I discontinued use and still finding new splits

My floors are ruined! The wood floors an are splitting everywhere!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear that this has been your experience, as we can assure you that our PowerMop has been thoroughly evaluated to be safe when used as directed. We'd like to mention that our PowerMop shouldn't be used on unfinished, oiled, or waxed wooden floors. So that we can learn more and see how we can best assist you further, please give us a call at (800) 742-9220 when you can.

Jun 8, 2024
Hudge1
1 out of 5 stars review

Doesn't work

Stopped working after only a few uses. Replaced batteries and still nothing

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop makes cleaning a breeze. Since you've tried to change the batteries, we recommend making sure the solution bottle is full, as well as gently cleaning the nozzles to ensure they aren't clogged. We'd like to help get you Swiffering again, so when you have a chance, please reach out to us at (800) 742-9220.

Jul 28, 2024
Prissy91
1 out of 5 stars review

Very disappointed.

I've had this product approximately 1 month and it has just stopped working. Will not spray.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We recommend to try fresh batteries as well as making sure the solution bottle is full. We'd like to get more information to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Mar 28, 2025
Jten
2 out of 5 stars review

So disappointed

Does not clean as well as the old Swiffer mop. What a disappointment!

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure the PowerMop leaves your floor sparkling clean with ease. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Aug 25, 2024
Angie3227
1 out of 5 stars review

Doesn't work

I used 2 times and it stopped working. I changed batteries which didn't help.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, Angie, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. Since you've checked the batteries, we recommend to gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Jan 17, 2025
Done
3 out of 5 stars review

If I can't get the refills pads what's the point?

I used the 2 pads that came with the power mop but I can't find the refills.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this. Our PowerMop uses our PowerMop pads, and we suggest speaking with your local store's management to learn more about availability.

Apr 3, 2025
Wammy
1 out of 5 stars review

Never buy

Don't waste your money on this! I had mine for 1 month and stopped working

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop works like a charm. We recommend to try fresh batteries, gently clean the nozzles, as well as check the cleaning solution. We'd like to get you Swiffering again and also share your experience with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

Aug 24, 2024
sharon392
2 out of 5 stars review

Worked great until battery compartment fell off

Worked great until the battery compartment fell off, and they don't have replacement option.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We hope it helps to know the battery compartment comes off to insert new batteries. We recommend making sure it's clicked back into place correctly before trying to mop. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 742-9220.

Mar 6, 2024
Jewell
3 out of 5 stars review

Like the old version better

The handle keeps coming apart and it leaves a film. Hopefully next iteration will be better.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear this, Jewell. Due to the many quality tests Swiffer products are put through, this isn't what we'd expect. Our team would like to learn more from you, and ask that you please give us a call as soon as you have a moment. You can reach us at (800) 214-8734.