We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from the PowerMop. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 742-9220.

We're sorry to hear about your disappointment. Be assured this is the last thing we expect to happen Be assured this isn't what we expect with our numerous quality checks and when using it as directed. We'd love to gather some details about the button and the stick, so when you're free, please call us at (800) 742-9220.

We're very sorry to learn of your disappointment with our PowerMop, but we appreciate your feedback. Our products go through many quality checks to ensure perfect condition and function, so this isn't the experience we would expect you to have. We'd like to learn more and do our best to make things right. Please give us a call at (800) 742-9220.

We're so sorry to learn the handle to your Swiffer PowerMop Multi-Surface Kit isn't staying connected to your PowerMop. This isn't what we expect, as our Quality Team works very hard to ensure that all PowerMops bring only an easy, quick clean to your floors. We'd be happy to help you with this as best we can. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. If the PowerMop has never dispensed, it may need priming. Hold the button on the handle for several seconds until spray comes out of the nozzle; you may need to squeeze the solution bottle gently while pressing the spraying button. We also recommend to try fresh batteries as well as making sure the battery door is closed all the way until it clicks. We'd like to get more information to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure the PowerMop leaves your floor sparkling clean with ease. We'd like to learn more about your experience to help, as well as share this with our Quality Team. When you have a minute, please get in touch with us at (800) 742-9220.

We're sorry to hear this, and want to assure you that we have many quality checks to ensure your PowerMop makes cleaning a breeze. Since you've tried to change the batteries, we recommend making sure the solution bottle is full, as well as gently cleaning the nozzles to ensure they aren't clogged. We'd like to help get you Swiffering again, so when you have a chance, please reach out to us at (800) 742-9220.

We're sorry to hear this. Our PowerMop uses our PowerMop pads, and we suggest speaking with your local store's management to learn more about availability.