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Customer reviews for Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills for
Swiffer PowerMop Multi-Surface Mopping Kit, Lavender, 10 pads + 2 refills
3.8 out of 5 stars
stars
1,457 ratings1,104 reviews
  1. 5 stars58% (850)
  2. 4 stars9% (136)
  3. 3 stars6% (94)
  4. 2 stars7% (96)
  5. 1 star19% (281)

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Showing 1,011-1,020 of 1,104 reviews
Jul 27, 2023
Reviewer name: Flava T
5 out of 5 stars
5 out of 5 stars review

Best mop on the market. THUMBS UP.

This is the mop I have been needing for my floors. I have a large area to clean in my home. This is the perfect mop. It is wide and has sone weight to it with the solution attached. I can mop an area throw away and do another area with fresh cleaning pad.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
Apr 13, 2024
Reviewer name: Kathleen M
1 out of 5 stars
1 out of 5 stars review

Defective. Cleaning cartridge doesn't stay locked

I have the same issues as others. After my first bottle ran out, I bought a new cartridge of power mop solution. I put it in, but it doesn't stay clicked in place. The purple release button stays in release mode. For the price for the mop, cartridges and pads, I feel the defective nature of this mop is pretty ridiculous. Clearly, this design is not good. Such a waste of money.

Review from swiffer.com
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reply from Customer Care

We're sorry to hear this and want to assure you that we have many quality checks to ensure the bottle stays in place, Kathleen. We'd like to get more information to help, as well as share your experience with our Quality Team. When you have time, please get in touch with us at (800) 742-9220.

Mar 31, 2024
Reviewer name: Makkah
1 out of 5 stars
1 out of 5 stars review

Horrible product Do not buy

Expensive cheap mop that does nothing. Not sure why it is called a power mop and why it needs batteries. The cleaning fluid just squirts out two little puddles and is very noisy. Am hoping to get my money back. My plain old Rubbermaid squirts further and is more comfortable. Save your money! Disappointing and terrible product.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear that you're feeling disappointed. We can assure you that our PowerMop has gone through many quality checks to ensure that you can enjoy the best possible results with it, and we'll be sure to share your comments with the rest of our team. We'd also be happy to learn more about your experience and see how we can best assist you further. When you're able, please give us a call at (800) 742-9220.

Jun 13, 2025
Reviewer name: TellMom
1 out of 5 stars
1 out of 5 stars review

Terrible handle design

The handle on the Power Mop is too short. Also the curve of the top of the handle is uncomfortable and always catches on my shirt and hits me in the stomach as I am trying to use it. My back always hurts after mopping with it because of how I have to try to hold it. It's awful. I am 5'5 and my son is 6'2 and he has the same issue. It is VERY short for him.

Review from swiffer.com
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Apr 13, 2024
Reviewer name: JenXer
3 out of 5 stars
3 out of 5 stars review

Cleaning solution bottle will not click into place

Mine worked great...at first. When the cleaning solution ran out, I pressed the button to release the empty bottle. It popped out, just as it was supposed to do. The new bottle, however, would not click into place. In order to squirt out the cleaning solution, I have to manually push it down before pressing the trigger button. I'm now debating whether to keep using it this way, or buy a new one. It seems many others have encountered this same issue, some with two different mops. I'm hoping Swiffer makes improvements on this product and manufactures more. This mop has great potential to be a great product.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We're sorry to hear that this has been your experience, since our products go through strict quality checks to ensure that they reach you in the best possible condition. If the cap on the solution bottle is bulging, we suggest that you follow these troubleshooting steps:-unscrew/rotate the cap counterclockwise by 180 degrees or half a rotation. -After this step, tilt the bottle on its side for 2-3 seconds to check for liquid leakage. -If no leakage, insert the bottle into the device. -If there is leakage, move the bottle upright, screw back on 180 degrees or rotate clockwise to reclose. Retry the insertion into the device. We hope that this helps. If you'd like further assistance, please give us a call at (800) 742-9220 when you have a chance.

Nov 30, 2024
Reviewer name: CatsRhevn
3 out of 5 stars
3 out of 5 stars review

Be prepared to change cloths every few swipes

The cloths dry up super fast on wood floors. If there is any dust or particles it can scratch your floor. Wish it came in a neutral or different scent. I do not like the rotted fruit smell. I do like the concept and the mop does navigate easily but the handle is too short. I am only 5' 2" but you have to bend to push it and it hurts my back. I can't emphasize enough they dry up so fast and that rotted fruit smell they have is gross. Only slightly more handy than a regular mop.

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

Thanks for sharing your thoughts on the Swiffer PowerMop. We're sorry to learn that you're not enjoying the efficient clean it provides. For the best results, be sure to sweep or vacuum the floor before you mop it. You should always have solution ready to clean your floors, so the pad going dry shouldn't be a problem. Press the trigger for 2-3 seconds, if you need more solution. We have other fragrances of cleaning solutions, with other fragrances, available for the PowerMop. For help picking up your next solution, give us a call. We're here Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

Aug 5, 2024
Reviewer name: John81
1 out of 5 stars
1 out of 5 stars review

I'll stick to my old wet jet

Low quality pad, starts to fall apart quite easily. Needs a lot of cleaning solution to get damp

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687
reply from Customer Care

We certainly appreciate your loyalty to Swiffer, John, but we're sorry to hear about your experience with the PowerMop. Our products go through many quality checks to make sure they provide the clean that both you and we would expect, so we assure you what you're describing isn't something we'd expect. We'd like to learn more to share with our Quality Team and help with this, so please give us a call at (800) 742-9220.

Jul 16, 2025
Reviewer name: Jan5
1 out of 5 stars
1 out of 5 stars review

Worst swifter yet. Overall -1

Pad doesn't stick, sprayer doesn't work after installed, the entire product is a mess in itself

Review from swiffer.com
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Jan 25, 2024
Reviewer name: Hunt27
4 out of 5 stars
4 out of 5 stars review

I would but it to try it

I would like to use it first but I think it's a good idea

Review from swiffer.com
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Jun 2, 2025
Reviewer name: Michele80
5 out of 5 stars
5 out of 5 stars review

I love my power swift mop

I love how the power swift mop cleans my floor so nice

Review from swiffer.com
Helpful?2JF4S5X9NW4I5991088687