Vivian, we are extremely sorry to hear that your recent purchase of CHIPS AHOY! ORIGINAL COOKIES was BROKEN/CRUSHED and did not meet your expectations. As always, your satisfaction is especially important to us. Please contact us at 1-855-536-6946 or text us at 1-864-581-2463. Your case number is S-14338532! We are available, Monday through Friday 9 am to 6 pm ET (Eastern Time), a team member would be delighted to assist you further.

We hate to hear this and would like to report this to our quality team so please reach out to us on Facebook or Twitter. You can also text us at 1-864-581-2463 for assistance, Monday through Friday 9am - 6pm ET.

Hi Larry! We are very sorry about this experience and would like to report this to our quality team so please reach out to us at 1-855-536-6946. You can also text us at 1-864-581-2463 for assistance. Our hours of operation are Monday through Friday 9am - 6pm EST. Please use S-16252370 when contacting the team! We hope to hear from you soon!

Hi - We're so sorry to hear this! In order to better assist you, can you please contact us at 1- 855-536-6946 or text us at 1-864-581-2463. Thanks for bring this to our attention! Please use S-14099076 when contacting the team!

Jim, we're really sorry to hear that some of your CHIPS AHOY! Cookies were broken. We want to make this right—please feel free to give us a call at 1-855-536-6946 or send us a text at 1-864-581-2463 to speak with one of our customer service team members! They're available to speak with any day Monday through Friday, and any time between the hours of 9 AM and 6 PM EST. Please also mention your reference number, S-14188210, when speaking to someone from our team! Thank you for letting us know about this, and we hope to hear from you soon!

Hi, Laura! Thank you for bringing this to our attention! We're very sorry to hear about this experience, and we want to make it right—please give us a call at 1-855-536-6946, or send us a text at 1-864-581-2463, and you'll be put in touch with one of our consumer service agents! From there, they'd be more than happy to assist you further! They're available to speak with you any day Monday through Friday, and any time between 9 AM and 6 PM EST! Please also refer to your case number, S-14188233, when speaking to one of our agents! Thanks again for letting us know!