Hi, Laura! Thank you for bringing this to our attention! We're very sorry to hear about this experience, and we want to make it right—please give us a call at 1-855-536-6946, or send us a text at 1-864-581-2463, and you'll be put in touch with one of our consumer service agents! From there, they'd be more than happy to assist you further! They're available to speak with you any day Monday through Friday, and any time between 9 AM and 6 PM EST! Please also refer to your case number, S-14188233, when speaking to one of our agents! Thanks again for letting us know!

Jim, we're really sorry to hear that some of your CHIPS AHOY! Cookies were broken. We want to make this right—please feel free to give us a call at 1-855-536-6946 or send us a text at 1-864-581-2463 to speak with one of our customer service team members! They're available to speak with any day Monday through Friday, and any time between the hours of 9 AM and 6 PM EST. Please also mention your reference number, S-14188210, when speaking to someone from our team! Thank you for letting us know about this, and we hope to hear from you soon!

Thank you for bringing this to our attention! We're very sorry to hear about this experience, and we want to make it right—please give us a call at 1-855-536-6946, or send us a text at 1-864-581-2463, and you'll be put in touch with one of our consumer service agents! From there, they'd be more than happy to assist you further! They're available to speak with you any day Monday through Friday, and any time between 9 AM and 6 PM EST! Please also refer to your case number, S-14270683, when speaking to one of our agents! Thanks again for letting us know!

Vivian, we are extremely sorry to hear that your recent purchase of CHIPS AHOY! ORIGINAL COOKIES was BROKEN/CRUSHED and did not meet your expectations. As always, your satisfaction is especially important to us. Please contact us at 1-855-536-6946 or text us at 1-864-581-2463. Your case number is S-14338532! We are available, Monday through Friday 9 am to 6 pm ET (Eastern Time), a team member would be delighted to assist you further.

Hi Jo! We hate to hear that you were disappointed and have had a less than desirable experience with our new and improved product, CHIPS AHOY! ORIGINAL COOKIES, where you dislike the taste, and the cookies were crushed. We would like to report this to our quality team. If you want to speak with us, please call 855-536-6946. If you want to continue speaking to us online, please contact us on Facebook or text us at 1-864-581-2463. We are available to help you Monday through Friday 9 am to 6 pm ET. Please use S-15102296 when contacting the team! Thanks!

Hi Hoosierpapa, thank you for reaching out to us regarding your Chips Ahoy! Original Cookies that were damaged during delivery (crumbled). We appreciate your feedback and will forward your comments to our quality team to help prevent this issue in the future.Since you purchased this product from Sam’s Club, we recommend contacting their customer service team as well. Sam’s Club offers a 100% satisfaction guarantee on your purchase. You can reach them by phone at 1 (888) 746-7726 or online at Sam’s Club Help. They will be more than happy to assist you! Thanks again!

Hi - We're so sorry to hear this! In order to better assist you, can you please contact us at 1- 855-536-6946 or text us at 1-864-581-2463. Thanks for bring this to our attention! Please use S-14099076 when contacting the team!