Hi Jo! We hate to hear that you were disappointed and have had a less than desirable experience with our new and improved product, CHIPS AHOY! ORIGINAL COOKIES, where you dislike the taste, and the cookies were crushed. We would like to report this to our quality team. If you want to speak with us, please call 855-536-6946. If you want to continue speaking to us online, please contact us on Facebook or text us at 1-864-581-2463. We are available to help you Monday through Friday 9 am to 6 pm ET. Please use S-15102296 when contacting the team! Thanks!

Hello Debra - Thanks for taking the time to contact us! We're sorry that this happened! We'd like to get this reported to our Quality Team. Can you please give us a call at 1-855-536-6946, or text us at 1-864-581-2463, so we can collect more information? We can be reached Monday through Friday 9 am to 6 pm EST. Please also use SC-69713 when contacting the team. Thanks!

Hello Rachel! We value the time you have taken to reach out to us. We are sorry to hear that your Chips Ahoy! Chocolate Chip Cookies fell short of expectations due to the cookies being broken/crushed. Your satisfaction is our priority. We would like to forward this issue to our Quality Team. Could you please call us at 1-855-536-6946, or send a text to 1-864-581-2463, to provide further details? Our team is available Monday through Friday from 9 am to 6 pm ET. Remember to mention the code S-15245192 when you contact us. Thank you!