We are extremely sorry for your experience with our CHIPS AHOY! ORIGINAL COOKIES, where your cookies were CRUSHED. We would love to make this right - please contact us at 1- 855-536-6946 or text us at 1-864-581-2463. We are available Monday through Friday 9 am to 6 pm ET. Please use S-14319742 when contacting the team! Thanks for contacting us!

We are very sorry about this experience and would like to report this to our quality team so please reach out to us at 1-855-536-6946. You can also text us at 1-864-581-2463 for assistance. Our hours of operation are Monday through Friday 9am - 6pm ET. Please use S-14015587 when contacting the team!

Hi 1st time disappointed! Thank you for reaching out to us regarding your CHIPS AHOY! ORIGINAL COOKIES that were damaged during delivery (broken/crushed). We appreciate your feedback and will forward your comments to our quality team to help prevent this issue in the future. Because you purchased this product from Sam’s Club, we recommend contacting their customer service team as well. Sam’s Club offers a 100% satisfaction guarantee on your purchase. You can reach them by phone at 1 (888) 746-7726 or online at Sam’s Club Help. They will be more than happy to assist you! Thanks again!

Hi Maria! We hate to hear that you were disappointed and have had a less than desirable experience with our CHIPS AHOY! COOKIES where you complained about them being BROKEN/CRUSHED and STALE. We would like to report this to our quality team, if you would like to speak with us, please call 855-536-6946. If you would like to continue speaking to us on the web, please reach out to us on Facebook or text us at 1-864-581-2463. We are available to assist you Monday through Friday 9 am to 6 pm ET. Please use S-14379339 when contacting the team! Thanks!

Hi Tammy! Thank you for reaching out to us about your CHIPS AHOY! ORIGINAL COOKIES which were DAMAGED DURING DELIVERY. We would be happy to send your comments and experience over to our quality team to ensure that the problem is less likely to occur again. However, as you have bought this product from Sam's Club, we suggest you also contact their customer service team. Sam's Club has a 100% satisfaction guarantee on your purchase! You can give them a call at 1 (888) 746-7726 or, if you would prefer to stay on the web, through https://help.samsclub.com. They would be more than happy to help you! Thanks again!

Hi Brenda! We are very sorry about this experience and would like to report this to our quality team so please reach out to us at 1-855-536-6946. You can also text us at 1-864-581-2463 for assistance. Our hours of operation are Monday through Friday 9am - 6pm EST. Please use S-16242667 when contacting the team. We hope to hear from you soon!