Hello - Thanks for taking the time to contact us! We're very sorry this occurred, and we would like to assist you further. Could you please give us a call Monday through Friday 9 am to 6 pm EST at 1-855-536-6946 or text us at 1-864-581-2463? Please use S-15881116 when contacting the team! Thanks again for letting us know about this!

Hi Maria! We hate to hear that you were disappointed and have had a less than desirable experience with our CHIPS AHOY! COOKIES where you complained about them being BROKEN/CRUSHED and STALE. We would like to report this to our quality team, if you would like to speak with us, please call 855-536-6946. If you would like to continue speaking to us on the web, please reach out to us on Facebook or text us at 1-864-581-2463. We are available to assist you Monday through Friday 9 am to 6 pm ET. Please use S-14379339 when contacting the team! Thanks!

Hi Tammy! Thank you for reaching out to us about your CHIPS AHOY! ORIGINAL COOKIES which were DAMAGED DURING DELIVERY. We would be happy to send your comments and experience over to our quality team to ensure that the problem is less likely to occur again. However, as you have bought this product from Sam's Club, we suggest you also contact their customer service team. Sam's Club has a 100% satisfaction guarantee on your purchase! You can give them a call at 1 (888) 746-7726 or, if you would prefer to stay on the web, through https://help.samsclub.com. They would be more than happy to help you! Thanks again!

Hi - We're so sorry to hear this! In order to better assist you, can you please contact us at 1- 855-536-6946 or text us at 1-864-581-2463. Thanks for bring this to our attention! Please use S-14004872 when contacting the team!

Hi - We're so sorry to hear this! In order to better assist you, can you please contact us at 1- 855-536-6946 or text us at 1-864-581-2463. Thanks for bring this to our attention! Please use S-13997753 when contacting the team!