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Customer reviews for CHIPS AHOY! Chocolate Chip Cookies, Family Size, 18.2 oz., 3 pk. for
CHIPS AHOY! Chocolate Chip Cookies, Family Size, 18.2 oz., 3 pk.
4.5 out of 5 stars
stars2,675 ratings748 reviews
  1. 5 stars78% (2,085)
  2. 4 stars8% (218)
  3. 3 stars5% (135)
  4. 2 stars3% (79)
  5. 1 star6% (158)

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Showing 11-20 of 748 reviews
Jul 4, 2025
CTC
5 out of 5 stars review

Verified Purchase

Full of choices

Great for parties when you need a lot of chips ahoy!! Nothing beats the taste! Great for ice cream additions too!

Helpful?582TPK7O1HU14400003438
Sep 12, 2025
Sandy
2 out of 5 stars review

Verified Purchase

Not good

While I have eaten these for years, they did not taste good. They were very small and did not seem fresh.

Helpful?582TPK7O1HU14400003438
reply from Mondelēz International Team

Hi Sandy! We hate to hear you have had a less than desirable experience with our product. We would like to report this to our quality team, if you'd like to speak with us, please call 1-855-536-6946. If you'd like to continue speaking to us on the web, please reach out to us on Facebook or text us at 1-864-581-2463. We are available to assist you Monday through Friday 9 am to 6 pm EST. Please use S-15929550 when contacting the team. Thanks!

May 14, 2023
Alma
5 out of 5 stars review

Verified Purchase

Handle with care

Overall the cookies are good but when i order online mostly arrive broken so is not worth it, i prefer buy it from the store

Helpful?582TPK7O1HU14400003438
Nov 23, 2022
Robert
1 out of 5 stars review

Verified Purchase

Crumbs not cookies

Had to purchase two boxes , okay no problem . They were both shipped just as you see the box ! NO additional packaging , so crumbs arrived !

Helpful?582TPK7O1HU14400003438
Oct 8, 2024
Vel
1 out of 5 stars review

Verified Purchase

Watch the cookies

They would of been great if they werent all broke up. Bought 5 triple packages and only one package was not broke up. Guessing they came from the warehouse this way as they was in a big box. Possibly in shipping but hard to say. They replaced the first ones i bought but they came the same way.

Helpful?582TPK7O1HU14400003438
reply from Mondelēz International Team

Hello Vel! We are extremely sorry about your recent experience with your purchase of our product, Chips Ahoy! Original Cookies where the cookies were all broken, and did not meet expectations. As always, your satisfaction is especially important to us. Please contact us at 1-855-536-6946 or text us at 1-864-581-2463. Your case number is S-15205552. We are available, Monday through Friday 9 am to 6 pm EST (Eastern Time), a team member would be delighted to help you further.

Feb 28, 2021
mike
5 out of 5 stars review

Verified Purchase

Addictive Comfort Food

We sent them to my nephew and niece in Texas as a care package. They love them. Bought myself some too to see what the big deal is. I found out.... They are great with coffee, milk, ice cream, or one at a time. Very good taste. Not too sweet. Chocolate comes through every bite. Best packaged cookies on earth. They give me that warm feeling inside like I’m lived by grandma. Pure comfort food.

Helpful?582TPK7O1HU14400003438
Aug 1, 2024
1st time disappointed
1 out of 5 stars review

Verified Purchase

Re-Think the Packaging

Packing was terrible. Although top of box was cushioned bottom was not. Box contains 3 pkg of cookies but bottom pkg was at least 30% crumbs, I'm sure all caused by being thrown around by handlers. The other pkg has significant crumbs but not near as bad. All easily avoided. It is a no brainer to cushion bottom as much or more that the top. Since this was shipped not sure if purchase in store is better or not.

Helpful?582TPK7O1HU14400003438
reply from Mondelēz International Team

Hi 1st time disappointed! Thank you for reaching out to us regarding your CHIPS AHOY! ORIGINAL COOKIES that were damaged during delivery (broken/crushed). We appreciate your feedback and will forward your comments to our quality team to help prevent this issue in the future. Because you purchased this product from Sam’s Club, we recommend contacting their customer service team as well. Sam’s Club offers a 100% satisfaction guarantee on your purchase. You can reach them by phone at 1 (888) 746-7726 or online at Sam’s Club Help. They will be more than happy to assist you! Thanks again!

Nov 7, 2020
VDH
5 out of 5 stars review

Verified Purchase

Delicious!

Great deal and better price than buying individual packs at the grocery store. Delicious too! I had stopped buying chips ahoy because they were being made too thin and these were the right size. Highly recommend eating the cookies with a glass of milk!

Helpful?582TPK7O1HU14400003438
Jan 9, 2021
Blhaddix
1 out of 5 stars review

Verified Purchase

Crumbled cookies

I splurged on my husband with Chips Ahoy. He opened to fill our glass cookie jar. Opened package and very disappointed at all the broken cookies, opened another, all crumpled cookies, opened another, the same and the same all packages were crumpled crumbled. He felt the only was to eat them was with a bowl of cereal with milk.

Helpful?582TPK7O1HU14400003438
Sep 9, 2023
Windowshopper
1 out of 5 stars review

Verified Purchase

Broken cookies

All three boxes of cookies were totally crushed and all cookies we busted or crumbs. Had to happen before the were boxed because there was no damage to inner or outer box. Had to happen at factory. Spoke to local sams club and am returning to them and they are refunding the cost

Helpful?582TPK7O1HU14400003438
reply from Mondelēz International Team

We are extremely sorry for your experience with our CHIPS AHOY! ORIGINAL COOKIES, where your cookies were CRUSHED. We would love to make this right - please contact us at 1- 855-536-6946 or text us at 1-864-581-2463. We are available Monday through Friday 9 am to 6 pm ET. Please use S-14319742 when contacting the team! Thanks for contacting us!