I have owed this grill about 9 months, and have liked it well. However today when washing the vented aluminum pan, as I was lifting it out of the sink my fingers were touching the many vents on the side of pan resulting in cutting one of my fingers. It appears that this part has its vent holes cut using a stamp die process and sharp jagged edges remained.

The "smokeless" part does work, but it's the only thing that works with this product. As a grill or a griddle it is useless. There is a 100 degree difference in the surface temp from the right side to the left side when using the grill. When using the griddle there is a hot spot in the center. The two sides won't even brown a grilled cheese sandwich while the center is burning it. It has the most un-even heating of any devise I have ever seen. The only thing it will be good for is taking up space in a landfill. So sorry we wasted our money on this.

I have two of them, I was surprised how easy the clean up was and that most of the unit pieces go right in the dishwasher. It heats up quickly and cooks evenly. I have been able to do 8 of the Jewel/Kroger burgers from the meat counter on them. They are truely no smoke, I am impressed.

This product lasted two times. The first time it worked. The second time it shut off after 5 minutes. I had to unplug and wait for 3 minutes to start again. Then I couldn't turn it off at the control. I had to unplug the cord to shut it down. I normally read the reviews before buying something. This time I didn't but should have. It would have saved me the time of buying and returning this poorly made product.

This product is great. I purchased this about a year ago. When we ordered 1/2 cow from the butcher. I use this grill at least twice a week. If used properly adding water to the bottom tray and spray Pam before cooking. Your food will be perfect every time. Friends and family have loved what I fixed on this grill and have purchased for themselves and their families. Great gift.

I've used this item 3 times since I have purchased it a few month ago. After the first use, I noticed that the grill plate doesn't heat evenly. After the second use, I noticed that some of the plastic on the bottom started to melt a little. Upon the third use, The fan stops working periodically during use, causing a serious fire hazard. Also, if you are cooking above 350 degrees, you cannot close lid, so it smokes, defeating its purpose.

HUSBAND BOUGHT THIS AS A GIFT FOR ME i WILL TELL YOU IT DORES THE JOB SO WELL I AM VERY PLEASED WITH IT NO WORRIES HERE. IF YOU COOK LIKE RIBS GOOD IDEAL TO USE PAM SO IT WONT STICK. THIS GRILL IS SO EASY TO CLEAN AND YPU CAN PUT JUST ABOUT ALL THE PARTS IN DISH WASHER.I LOVE IT SO MUCH I BELIEVE I WILL BE GIVING SOME FOR CHRISTMAS GIFTS .

We grilled in tonight with our new smokeless grill. It was amazing. We enjoyed the grilling smell without the frying grease burned smell. We are excited to be able to grill in when the weather outside is freezing. We can imagine that it's really summer temporarily.

If one can read and understand the instruction booklet. It is a great tool for indoor BBQing. Easier BBQ to work on the planet. Unless, one is a Rock with Lips. We all know those humans, they seem to have the fire department or ambulance, in front of their residence, once a Month.

We live in a condo and can't have a traditional grill, so this is perfect. It is truly smokeless and does the job of a much larger grill. We love it and recommend it to anyone who loves to grill, but doesn't have the room for a large gas or charcoal grill.