Hello Jonathan47, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Hi Yvette - what a thoughtful and practical gift.

Hello Science4you we appreciate your feedback with for your recent experience with the Thomson 6.5 Cu.Ft. Upright Freezer. We hope to continue to be able to provide you and others with new and exciting products.

Hello Alice, we are happy to hear you are enjoying your Thomson Upright Freezer.

Hello, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Hello 123, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Hello Ashley T, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Hello john, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer (6.5 cu. ft.). We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Hi imrozy84 - manual defrost freezers are more energy efficient and actually are better for keeping frozen foods as frost free units tend to dry out/dehydrate foods.