We bought this smaller model to replace an old large upright freezer that wasn’t energy efficient. I wanted to move the freezer out of the garage and into the laundry room for convenience. So far so good! It holds more than I thought. We even have some of our grandkids breast milk stockpile and still plenty of room for all the other stuff. We needed to change the door swing and the process was very simple. I wasn’t sure how I felt initially about not having shelves on the door, but I think I like it. Having lots of shelves provides room to keep things organized.

This purchase was to assist with an overflow of my small chest freezer which is positioned in my kitchen. I am very much enjoying this upright which is accomplishing my need. This freezer provide a “hard rock solid freeze” the same as the chest freezer + this being an upright makes it very easy to locate items in the freezer —- Very Pleased With This Purchase

I've had this freezer a little over a month and it's perfect for overflow and some larger items. It is pretty small and I've had to break down some large packages from the big clubs to get things to fit. It freezes very fast I've noticed and so far it's perfect for what I needed. I am a single guy and I feel like this freezer would be too small to share.

Our freezer arrived at our door on the day Sam's said it would. I unboxed and inspected it. Perfect condition. I set it where we wanted it and levelled it up. Then I let it sit unplugged overnight to insure the compressor oil had settled completely. Plugged it in and it has worked quietly and perfectly for @ six weeks now. No frost buildup yet. I am pleased with my choice and purchase.

The first Igloo freezer I purchased quit working after 1 week and I lost a large amount of food. Igloo wouldn't cover the food because I didn't have the pictures etc. they wanted for proof. Sams was great about replacing it but the second freezer they sent out never would freeze. Am still trying to return it but the first freezer that was sent back through Fed Ex hasn't shown up as returned yet. Now I have a second freezer that doesn't work. I think I'll buy another brand.

It was not a good experience. I ordered three of these freezers as gifts for family. They were dented, the cooling agent was leaking out & I have had a terrible time talking to representatives to get them returned and refund my money. I have literally talked to people all over the world. some, I could understand, others not so well. They were finally picked up yesterday, 5/30/23. I'm wondering how long until my refunds are credited to my credit card. I was also told I would get an $80 gift card for Sam's. I don't know when that will happen either.

Thomson Upright Freezer (6.5 cu. ft.) Model # TFRF690 was delivered on 12/6/23. Discovered that freezer lost power on 12/23/23 or earlier. Luckily I discovered this before I lost any perishables. I had not fully stocked the freezer at that point. I checked the outlet by plugging my clothes dryer into it. Clothes dryer worked in the same outlet. This was ordered online from Sam's Club. FedEx delivered but would not pick up because it in not "packaged" for shipment. Sam's Club is in the process of scheduling an alternate company who will pick up freezer as-is. I will let you know how that goes in case you are curious.

It never worked and Sam’s will not pick it up! They expect us (74 years old) to pick it up and bring it back to the store. They delivered it and washed their hands of the problem. The freezer never got below 46 degrees! My refrigerator cools better than that! I would give a 0 if possible. Stay away from this freezer.

I had damage when I received the delivery. Many attempts to have it picked up (due to me not having a vehicle large enough to return it to the store), have FAILED! VERY disappointed with Sam's return policy. EVERY company big and small offer a return that is the same way it was delivered. This needs to be fixed ASAP!

Terrible. I plugged it in and a couple hours later the coils were all iced up . The inside of the door panel was iced up, the outer edges were iced up and there was clumps of ice on the very bottom of the freezer. I have had this freezer for 2 weeks now and its being returned tomorrow. I suspect that the problem might be the gasket seals. My daughter bought one a couple of months ago and she just informed me that they just found out that all the food was defrosted and it appears that the freezer had stopped working.