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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
4 out of 5 stars
stars
4,741 ratings2,310 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (173)
  5. 1 star16% (758)

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Showing 31-40 of 2,310 reviews
Nov 11, 2019
Reviewer name: Dwight
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Ticked off customer.

Arrived via Fedex with door seal not working. I didn't notice that until next day.Top of freezer plastic was damaged in shipment but not necessary for dreezer to work properly. All my meats and vegetables had defrosted. Emailed Sam's Club about this. They replied that they would get back to me but still haven't. I was able to finally correct the door problem without any asistance from Sam's Club or any instructions that were not included.

Helpful?52HMGDZ492XF40980104427
Feb 1, 2019
Reviewer name: twister
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

perfect size

When I saw this small freezer in Sams, I got excited. I could tell it was the perfect size to fit in my breakfast nook. Now I can keep frozen items "in the house" instead of just "down in the garage". I bought it a few weeks ago and it is working great and saving me many steps!

Helpful?52HMGDZ492XF40980104427
Aug 7, 2019
Reviewer name: Anett
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value for the money

I was looking for a freestanding freezer that has shelves so I can easier see the items in it I hate my freezer chest because I always need stuff thats on the bottom of it... This freezer is great. Just the right size ( I have it in my garage next to my other freezer chest and another fridge). Im glad I bought it!!. Have it for over a month now, works as it should. Highly recommend!!

Helpful?52HMGDZ492XF40980104427
Dec 26, 2018
Reviewer name: Dogfood freezer
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Decent for the price

It Is still early. Only had the freezer running for a couple weeks. Is very lightweight. We will use it for raw dog food. Many Small containers stacked on shelves. The Shelves Close together is good for that purpose. a light inside would be a great addition. It’s hard to work inside the freezer without a flashlight. So far impression, this is a great small, inexpensive freezer. Time will tell how it holds up.

Helpful?52HMGDZ492XF40980104427
Oct 30, 2021
Reviewer name: Gemini
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not worth the price.

Had it for about a couple of weeks, I knew it was small my dissatisfaction is that ice forms at the top quick. I tried it on all 3 settings still the same thing. When I picked it up the bottom was bent. Actually thinking about returning it not worth the price.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Gemini, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support&#64;curtiscs.com or call 1-800-968-9853.<br />If you are experiencing ice build up - it is usually due to the door not sealing properly. Run your hand around the outside edge of the freezer door and see if you feel cold air. Also try closing the freezer door by placing a dollar bill in various locations - there should be significant resistance when you try to pull the dollar bill out with the door closed. You can adjust the door by loosening the hinges and adjusting the door swing. Also adjust the bottom legs so the front of the freezer is slightly higher than the rear - this will allow gravity to help keep the door closed.

Aug 17, 2020
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

So far, so good - with a couple of notes

We had an opportunity to pick this up in store, so thought we'd avoid the dents that other reviewers mentioned. However, when we got it home and unpacked, there were dents UNDER the packaging, so they must just be manhandled in the factory where they are produced. We plugged it in and I noticed that the setting options of 1, 2, 3 give no indication of the actual internal temperature. We decided to set it to 2, but not load it until we got a thermometer. After reading some stories of people losing freezer contents in power outages, we went with a model with an alarm (thermoworks) that notifies you if the internal temperature leaves the "safe zone". It arrived just a couple of days later, and I was happy to see that a setting of 2 on the unit put the temp at -4, which is perfect. We did have a big storm last week and were without power for 4 hrs. The IT raised to 16, but was still below the 32 needed to remain frozen. So far, a nice little unit for the price.

Helpful?52HMGDZ492XF40980104427
Nov 22, 2021
Reviewer name: PJ102
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Don’t Buy

Unfortunately the door fell off day one because of the way it is mounted. I had to put a block of wood under the door to keep it up and on. To make sure it is level there are only adjustments on the front of the freezer so again I had to put something on the back because the front was too high even though I put it at the lowest level possible it was still tilted. In addition to all that the shelves cannot be moved so a 15 pound turkey will not fit anywhere in the freezer, it is very cheaply made for a $300 item. Would not recommend it!

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello PJ102, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support&#64;curtiscs.com or call 1-800-968-9853.

Feb 2, 2022
Reviewer name: KSKimsey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great purchase!

Great design! The cooling coils are in the shelves, which makes the unit really efficient! We loaded the freezer up with cold, but not frozen items, and when I checked the next morning, everything was frozen! I was really impressed!! If we need another freezer in the future, we will definitely buy another one of these!

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi KSKimsey, we are glad to hear you are pleased with your purchase of your Thomson Upright Freezer.

Apr 11, 2024
Reviewer name: ME West
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I would buy again

It's a great freezer. I gave it 4 stars because it is supposed to be a reversible door, but the part that you have to switch was not working when I tried to reverse it. I had to wait about 3 weeks for the part to come in after I contacted customer service. I switched the door without any issues after that.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hi ME West, we are happy hearing you are enjoying your Thomson Upright Freezer.

Apr 1, 2018
Reviewer name: Yah
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect size.

I recently bought the upright freezer and fridge that matches in size. I'm so pleased with the size of it and how easy I can get my frozen veggies without searching deep, because it's on the shelf I selected for veggies. It's so slim that my daughter bought one too!

Helpful?52HMGDZ492XF40980104427