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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.

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Showing 11-20 of 2,309 reviews
Jan 8, 2024
cgreen
1 out of 5 stars review

Verified Purchase

Freezer Stopped working

Thomson Upright Freezer (6.5 cu. ft.) Model # TFRF690 was delivered on 12/6/23. Discovered that freezer lost power on 12/23/23 or earlier. Luckily I discovered this before I lost any perishables. I had not fully stocked the freezer at that point. I checked the outlet by plugging my clothes dryer into it. Clothes dryer worked in the same outlet. This was ordered online from Sam's Club. FedEx delivered but would not pick up because it in not "packaged" for shipment. Sam's Club is in the process of scheduling an alternate company who will pick up freezer as-is. I will let you know how that goes in case you are curious.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello cgreen, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Feb 2, 2022
KSKimsey
5 out of 5 stars review

Verified Purchase

Great purchase!

Great design! The cooling coils are in the shelves, which makes the unit really efficient! We loaded the freezer up with cold, but not frozen items, and when I checked the next morning, everything was frozen! I was really impressed!! If we need another freezer in the future, we will definitely buy another one of these!

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi KSKimsey, we are glad to hear you are pleased with your purchase of your Thomson Upright Freezer.

Aug 7, 2019
Anett
5 out of 5 stars review

Verified Purchase

Great value for the money

I was looking for a freestanding freezer that has shelves so I can easier see the items in it I hate my freezer chest because I always need stuff thats on the bottom of it... This freezer is great. Just the right size ( I have it in my garage next to my other freezer chest and another fridge). Im glad I bought it!!. Have it for over a month now, works as it should. Highly recommend!!

Helpful?52HMGDZ492XF40980104427
Oct 7, 2020
Cute but uncomfortable
5 out of 5 stars review

Verified Purchase

Just what I needed at a great price!

Was so happy to find an upright freezer at such a great price, especially during a pandemic where freezers are backordered like crazy! With our chest freezer full of a breastmilk stash, this is perfect for storing our snacks, desserts, and dinner foods because they’re much easier to see and grab when needed. The Freon runs through all the shelves to ensure your foods stay frozen. The door also is weight to shut on its own, so no accidentally leaving it propped open. So happy with this purchase!

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi we are happy you are enjoying your Thomson Upright Freezer.

Apr 24, 2022
Larry D
5 out of 5 stars review

Verified Purchase

Keeps your food nice and frozen.

Great extra freezer for in the kitchen, and possibly the garage as well. This fits perfect in an unused nook we had in our kitchen, and gives us extra freezer space for when I go meat crazy on sales. Once I had it set up I let it sit for a day before plugging it in to a dedicated circuit. After plugging it up, I waited three hours and when I checked it with an infrared thermometer, it was at -6 degrees F through out the freezer. It DOES get warm on the sides, but that's normal. The compressor on this little gem is so quiet (How quiet is it anyways?) that to make sure it is running, I have to put my hand on it. I haven't tried it in a garage but it says you can use it there. I'm happy with it where it is. Well worth the $299 plus tax that we spent for it. And it has self leveling feet and you can change which way it opens with just a Philips screwdriver.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi Larry D, we are happy to hear you are pleased with your Thomson Upright Freezer. The unit should not be used in a location where the ambient temperature drops below 55F or goes above 85F.

Jul 22, 2019
LPA127
3 out of 5 stars review

Verified Purchase

It’s a decent freezer for the prices

We received the freezer with many dents and dings. The one foot was bent completely sideways and even hammering it only helped a bit. It’s not bad for the price and I think if the shippers were more careful then it would have come in better shape. It does create a TON of fuzzy ice inside the door and on the edges inside and it has to be scraped daily or it gets too built up. Won’t let me add photos. Will try again later.

Helpful?52HMGDZ492XF40980104427
May 9, 2021
WickedWifeDesigns
4 out of 5 stars review

Verified Purchase

First one didn't work, second one is perfect!

The first freezer I purchased did not work. Returned it for a refund. It also didn't look like the picture on the site. Reordered a week later and this one worked and looked like the picture. Very pleased with it so far. No issues. Love the organization and the small footprint.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello WickedWifeDesigns, we appreciate your feedback with for your recent experience with the Thomson 6.5 Cu.Ft. Upright Freezer. We hope to continue to be able to provide you and others with new and exciting products.

Apr 11, 2024
ME West
4 out of 5 stars review

Verified Purchase

I would buy again

It's a great freezer. I gave it 4 stars because it is supposed to be a reversible door, but the part that you have to switch was not working when I tried to reverse it. I had to wait about 3 weeks for the part to come in after I contacted customer service. I switched the door without any issues after that.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hi ME West, we are happy hearing you are enjoying your Thomson Upright Freezer.

Sep 9, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

JUST PERFECT FOR US!

Cute little freezer! Perfect for small families and doesn't require a lot of space. The best thing about a stand up freezer is you don't have bend down into it and dig around for what you're looking for. Everything is right there in front of you and easily accessible! We love it!

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Enjoy your new freezer.

Aug 7, 2019
Bertha
5 out of 5 stars review

Verified Purchase

Great slim 6.5 custom upright freezer

Bought this due to only having freezer drawer space in my fridge. I love it. Slim, but holds a lot.Has 5 shelves. Put it in my garage. Have different meat on each shelf. So easy to see what I need. Vegas are in freezer drawers in fridge. Such a great product, fantastic price. Was delivered right to my door. Brought it in and set it up by myself !!!! Love, love it !!@

Helpful?52HMGDZ492XF40980104427