Today (3-26-2022) is a year since I purchased this freezer. It’s been in my garage for 1 year in the Inland Empire of Southern California. Worked great! I get all the reviews where people said it was junk or died on them. But for me it’s been awesome. To be truthful, now that I know there are “garage” freezers I would have one of those, rated for high temps in garage, exterior temp gauge and temp controls. But this little unit worked perfect for 1 year and I hope more. I did by aThermoWorks exterior thermometer with an alarm in case it ever loses temp.

Works great

DO NOT BUY THIS FREEZER!!!! This freezer is horrible! I bought this freezer June 5, 2023 and 8 months later it stopped working while I was on vacation, $500 worth of food was spoiled. Now I’m having a difficult time getting my money refunded even after I had bought the extended warranty with the freezer. I’ve been dealing with this company since February 15, 2024. I don’t know what to do to get my money back! Thompson has Horrible customer service. DO NOT BUY THIS FREEZER

I have the same problem as others. I had this unit about a year and it stopped working. Lost all the frozen foods. Need a better warranty before I would consider getting another one. The size was ideal but that is the only positive thing I can say about it.

After reading all of the one star reviews I guess I’ll consider myself lucky that my freezer lasted a little over two years. I bought it May 2020 for 229.98 (before the price inflated). It is now fall of 2022 and it died without warning. There was always a bit of ice that built up at the very top/ceiling inside the freezer but I would let it defrost and then reload it with food. I do recall the box saying it needed that done since it wasn’t self defrosting. I only did it once the entire time I had it since the build up wasn’t too bad. Not sure if that is part of what affects the longevity of this hunk of crap or not.

I just lost a freezer full of food. This is so hurtful and disappointing. At first the top 2 shelves went out. I followed all instructions.Then it kept frosting up inside. Now it has stopped working entirely, less than a year after purchase. I love the size, but not losing a freezer full of food and the purchase cost. Something is terribly wrong with this product. I was expecting it to last many years. I told my family my freezer had gone out, they responded, didn't you just buy it earlier this year? I am so disappointed and upset. And embarrassed that I have to purchase another freezer so soon.

Good quality

I bought the freezer on 11/24/2018 and it stopped working on 12/17/2018. 3 weeks later only! Right before Christmas. I lost the food! I called the manufacturer to get it fixed or replaced. As of today 1/7/2019, I am still waiting. Their customer service is the worst! I brought the freezer back to Sams Club and they took it back no questions asked. Thank you! I took my refund and will not buy that brand ever again.

I purchased this freezer for my daughter and delivered it 60 miles to her, she transferred and purchased items to put into the freezer during the next 48 hours and it stopped working. Lost all the food- Sam's said bring it back (60 miles) and they would replace or reimburse the freezer. They do not want another one.

!!!DO NOT BUY!!! I bought this unit a little over two years ago and it stopped working. We almost lost over $400 in meat. Called Curtis Thomson and was told it is out of warranty. Looking at other reviews, Curtis response is “We apologize for your recent experience and pride ourselves on our high quality standards and regret that our product did not live up to your expectations. Their apologies are empty and their regrets are only that our expectations as consumers is that their products last more than 2 years. The number of 1 & 2 star reviews on Sam’s club for this item alone should be enough to dissuade potential buyers from spending their hard earned money on garbage. Over 25% of the reviews are negative and relate to failed units in one way or another. Even attempted to replace the start/run relay without any success of getting this unit to work. Thankfully I have enough education to do this myself instead of spending additional (lost) money on a repair man to diagnose and still not be able to fix the unit. Spend a little more money on a reputable brand and save yourself the headache and potential enormous loss! There should be the option to give negative reviews on products as this does not even warrant a 1 star.