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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
4 out of 5 stars
stars
4,742 ratings2,311 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (173)
  5. 1 star16% (759)

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Showing 371-380 of 2,311 reviews
Nov 4, 2019
Reviewer name: RonW
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Small Upright Freezer

We have only had the freezer for two weeks now. It arrived as promised and after waiting 24 hours for it to settle in, we turned it on. The outside of the freezer was quite warm at first, but as soon as it got down to temperature, it was fine. The freezer is just what we wanted (for two retired people). It has ample shelf space and is not too heavy for me to move around unassisted. Having two wheels in the back was a plus. Now we can buy meat in larger quantities at Sam's!

Helpful?52HMGDZ492XF40980104427
Mar 18, 2020
Reviewer name: NanaKaren
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!!

I love this little freezer, it's exactly the size I needed. I'm a short 75 year old woman and was able to unpack the freezer and set it in place by myself. I almost purchased a small chest style but wasn't looking forward to standing on my head trying to reach the bottom and the hassle of organizing the food. This little guy takes care of both of those problems.

Helpful?52HMGDZ492XF40980104427
Mar 31, 2024
Reviewer name: Kevin
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Buyer beware.

This had to be defrosed after 3 weeks. The seal on the top of the door leaks and frosts up within 2 days. It came with a 2" dent in the top from poor packaging. I would not buy this if I were you. I made a mistake, I should have spent more on a major brand. I am sorry to have to say this.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Kevin, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer (6.5 cu. ft.) . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.Here's a tutorial on how to resolve frost and condensation issues:How to Reduce & Resolve Frost Buildup in Upright Freezers, Refrigerator and Freezer Compartments of Refrigerators.Frost occurs when moisture in ambient air touches the cold evaporator coils, metal shelves and interior sides of a freezer or refrigerator.Steps you can take to reduce frost build up:Move your hand around the outside of the freezer/refrigerator door. If you feel cold air, then the door is not sealing adequately. You can adjust the door by loosening the top hinge to reposition/adjust the freezer door to create a tight seal.Adjust the front levelling feet of your unit such that the front of the unit is slightly higher than the rear. Gravity will assist the door to close with a proper seal.TIP: Close the door on a dollar bill (or similar). The dollar bill should not easily pull out - there should be some resistance. Perform the “Dollar Bill Test” on the top, both sides, & bottom of your freezer door, and adjust accordingly.Do not over fill your freezer to prevent food items from shifting and preventing the freezer door from closing properly.Place only cool or cold food items in your refrigerator or freezer. Hot foods introduce humidity into the food storage compartment, which contributes to frost build up. Allow hot foods to cool before placing them in the refrigerator or freezer.Wrap foods tightly with plastic wrap. Butcher paper is not an adequate wrapping material. Glass container lids typically do not provide a proper seal.Dry the exterior of food before storing. By the time you reach home after purchasing frozen foods, the food items may have defrosted a bit and moisture may have already developed on packaging. Reduce the amount of time the door remains open. Labelling and organizing your foods so you can easily identify them will help shorten the number and duration of freezer trips. Set the freezer temperature so the freezers interior compartment stays around 0F (-18C), as higher and lower temperature settings contribute to frost build up.Door Seal Care:Keep the door seal clean. You can clean your door seal with a solution of one tsp of baking soda to a quart of lukewarm water. Pour the solution onto a clean sponge, and wipe it over the seal. Sponge off the solution with clear water and dry the seal with a clean cloth before closing the freezer door.Keep the door seal flexible by lubricating it with some petroleum jelly (e.g. Vaseline). Wipe it on and wipe it off with a clean dry cloth.

Jun 26, 2020
Reviewer name: Patrick
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good value

We've only had this freezer for a few weeks to a month, but it has performed well so far. It's quiet, spacious inside, and doesn't take up much floorspace. We were able to easily swap the door hinge to the other side. I like that the coils are built into the shelves, so the cooling effect is spread throughout the interior. I think my only complaint is that the magnetic seal on the door makes it kind of hard to open, especially on a hard time floor where the wheels roll easily. At least it seals well! Our electricity bill doesn't seem to have suffered much with the addition of this freezer. Overall, I'm pleased, especially for the price!

Helpful?52HMGDZ492XF40980104427
Apr 5, 2020
Reviewer name: Candleofmon
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice little freezer

Great for 2 people. Extremely quiet and stays quite cold. At coldest setting consistently stays 10 degrees or more below zero. Has wheels so easily movable and fits conveniently in small spaces. Door opens on the left but can be moved to open on the right. Only draw back is it won't fit larger items such as frozen turkeys.

Helpful?52HMGDZ492XF40980104427
Aug 2, 2019
Reviewer name: shelley912
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

good

one big problem is that we couldnt change door to open opposite way. doing that requires taking the whole top & bottom apart. we had a lot apart but gave up. luckily we were able to get it all back together. there is no light in it. not a big problem. it will require manual defrosting. i hope that wont b too hard. but the size is perfect addition for us.

Helpful?52HMGDZ492XF40980104427
Nov 19, 2019
Reviewer name: SueD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great size, great price, pleased with purchase.

The Thomson Upright Freezer is the best size for my home and family. We had a slight problem while setting it up in that the door bracket on the bottom was bent. We called the number provided and a representative called back when he was free. By the time he called us we had solved the issue.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi SueD - we are happy to hear you and your family are pleased with your Thomson Upright Freezer.

Dec 8, 2018
Reviewer name: Tricia
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Failed QC

The packaging was fine. Discovered dents at the bottom corner and a crack on the top cover. It would have been returned if it was being stored in the house. I couldn't not believe it was packaged and shipped damaged. Over all, it is a perfect fit for the area and works just fine.

Helpful?52HMGDZ492XF40980104427
Mar 30, 2022
Reviewer name: Rod H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Small Upright Freezer

Excellent freezer. Two persons in their sixties were able to unload it from our mini-van and get it down the steps and setup in the basement. (Allowed to set upright overnight before plugging it in since it was on its side in transit.) It was around zero degrees Fahrenheit within a few hours. Loaded up with food and it has held temperature ever since. We switched from a failed chest freezer and this is much easier to locate the food compared to the chest freezer.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi Rod H, we are pleased to hear you are enjoying your Thomson Upright Freezer.

Feb 20, 2020
Reviewer name: Stacy
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great freezer for the price!

The freezer is great. Good value and holds more than we expected. That said, when we opened the box, it had a large dent in the front and it was missing one of the feet that help it stand up straight. It was heavy and we had to pick it up in a truck, so we didn’t want to mess with returning it. Just a heads up.

Helpful?52HMGDZ492XF40980104427