The freezer is a nice size. The instruction booklet is pretty worthless as far as troubleshooting. Within a week of filling it, ice has formed about 1-1/2 thick and 1 in long alongside the top shelf. It also came with two little spork-y type things that I have no idea what to do with.

Bought this because the price was right and I thought I might need an extra freezer, just in case I caught too many fish or killed a deer. It works great and has more than enough room for my purposes another plus is that it fits in a pretty small ares so it't not out in the way like some freezers.

We recently bought this freezer because we needed some extra freezer space when we shop for groceries on sale. We also have a larger chest type freezer, however, it is much more convenient to have an upright style. Additionally, the price was more than reasonable! Installation was a breeze and at the lowest setting (as received), it keeps the interior temperature at a perfect 0 (zero) degrees!! We have only had this for one month, but hope it will last for many years to come.

We bought this freezer to store extra food so we wouldn't have to go to the store as often while the corona virus is sweeping the US. We are older people with health issues. We ordered it online and it was delivered about a week later. It was a nice size and we quickly filed it up. Less than a week later, we realized the freezer was no longer running. We called Sam's and told them we needed a new one but they were sold out of every freezer they had. We lost about two hundred dollars worth of food. They said they couldn't help that...I should have read the reviews!

Very flimsy had to return it noticed bottom was scraped and dented also freezer door kept falling out. No instructions on manual as to how to fix the problem. When is took it back to the warehouse they offered a replacement which I thought was great but when they unpack it they freezer door kept doing the same thing and no one knew what to do. Not a great deal or quality for the money I decided not to take the replacement.

I bought this for use at my mom’s home. Since she has people assisting her daily, this makes getting frozen meals out easily and identified easier for them than the chest freezer. With having shelves, unlike a chest freezer, like items can be placed on the same shelf. It’s a good price and a lot of storage space for our use. We are very happy with it. I’ve already recommended this to a friend.

I received the original freezer on March 4th. When opened, the leveling cap was broken. Instead of having a new cap sent, Samsclub.com had FedEx pick up the freezer and ordered a replacement. I received the replacement freezer today, and the door was hanging off of the freezer and there was a crack across the top of the freezer.

We've had it for several weeks now with no issues. We were looking for a "smaller" upright freezer that didn't break the bank and this fit the bill nicely. It's not loud, seals well, and freezes like it should. Plus, food doesn't get "lost" like it does with our chest freezer. Delivered to our house free with Plus membership, which was a huge bonus.

The freezer delivered timely, but after running for 2 days it just quit being cold. The ice turned to water and the food had to be discarded. The freezer is running, but the interior is hot and the even the motor in the back of the unit it very hot. It is defective and Thomson customer service is handled by a third party company and they are a joke! It has been over a week now and I have now sent the requested photos 3 times. I really feel they are stalling because I still have not been called after asking to speak to someone and no one has mentioned a repairman is scheduled. I thought I was getting a deal because the price was so low compared to other models, but the old adage is true...you get what you pay for! But still...$200 for nothing is a giant disappointment and rip off! Don't buy this!

I had been looking at this upright freezer for some time. I bought it approximately a month ago and I am glad I did. Unlike most deep freezers, just open the door and see what you are looking for, instead of having to dive head first into a standard deep freezer.. I like how it creates a vacuum seal after the door is open so you know your items are kept frozen. It did have a bit of cosmetic damage when it arrived, but I didn’t mind the small scratches and 1 ding, as this was not going to be in a place where others would see it freezer.