Despite the large amount of packaging and protection the freezer had, at some point in its journey to my home it had been dropped on one corner of the bottom. This was not obvious from the outside. Not until the packaging was removed. See pictures. As this bent the frame near the back wheel, it required a bit more levelling to get it balanced on the floor. But it did level and the freezer is operating just fine. So far, I have not heard back from Sams Club regarding replacement or compensation. That part is disappointing. As to the freezer itself. It is operating just fine. Very cold inside. Lots of shelves. Great for sorting out your food items. But none are removable or adjustable because the freezer coils run through them all. This is only an issue if you have a large item. Anything bigger than 7" tall will not fit inside. So no large turkeys. It is a great addition to your refrigerator's freezer in keeping many items so you don't have to rummage. Being upright, you don't have to dig down like you do in a chest freezer. Digging your way to the bottom to find something. Now you can see most items right in front of you. Uprights may not be as efficient electrically, but they are way more efficient from a convenience point of view. $10 (?) more per year to run for less time spent digging is well worth it. Overall I am happy with the freezer operation and look. Just disappointed it got damaged along the way.

Thw freezer is very cheaply made. The top part is cheap plastic which is also the part that holds the door on. My freezer was busted when i received it. The top is cracked due the fast that it is so cheap. Unless you are looking for a disposable freezer dont by this

The size is perfect for empty-nesters. Like the fact that is a manual defost. The shelves are fixed or none adjustable. The coils run though the shelves. Which is great for flash freezing of berries to vacuum seal. The price point was competitive as well. Like that it is a upright freezer much easier to see what is on the shelves. Don't have to wonder what is on the bottom of the old chest freezer that this unit replaced.

I like an upright freezer over the box type as I get everything lost in the box type. This freezer is a nice size, has sturdy shelves, and holds plenty. I knew going in that it is not self-defrosting, but after about a month there is little buildup anyway.

Freezer works great and I purchased it at an even greater price!! When it arrived the top was not on. I had to get longer screws to hold the top in place. It also had dents and dings on it. I wish it would have arrived in better condition but it works fine!!

The freezer works good. When we opened the box it was damaged on the back right side. Made it very difficult to level, but after several tries and impromptu leveling aids it is good now. They must have a tough time getting these to the stores in good condition. We had purchased another brand from the Walmart store website and it had broken shelves, so this one was at least better.

Freezer is ok, only because of upright space saving. First day it did not freeze but did swell up on the side and generated extreme heat. Took 2-3 days for it to start freezing and reach the desired temperature. After 2 weeks it is full of ice and already needs defrosting. I will only continue to use it due to the shortage of freezers due to recent events. But might try a different one if problems persist.

Bought this about a month ago, so far it been running just perfect. One thing I suggest is to check it out for dents in it before you leave the store. Got home with the first one and it had a big dent in the bottom of it. I live about 25 miles from store so had to box it up and take back. Got another one and thought I was looking it over good, it looked good but got home there was another very small dent in this one wasn't too visible so I just kept it. But overall been running very quite and good.

First one I ordered was damaged on delivery with a large gash in the front door. Returned it, and the second one was also damaged with a dent in the side, but was functional. Front door stuck really bad until I removed the hinge pin cap. Overall not the best quality appliance I've ever purchased.

Purchased recently and it is just as advertised . Fit into a small niche in the garage just perfectly. So far so good. Love that the shelves let me see what is in the freezer rather than a chest type where things are hidden from view. So far I really like it. Now I can take advantage of Sam's meats that were packaged too large for the 2 of us.