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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
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4 out of 5 stars
stars4,740 ratings2,309 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (172)
  5. 1 star16% (758)

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Showing 2,251-2,260 of 2,309 reviews
Sep 30, 2024
tbrown
1 out of 5 stars review

broken

I bought this almost 2 yrs ago in Nov ot quit working and lost lots of food, is there any warranty? thank you for any help

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello tbrown, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer 6.5 cu. ft. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Aug 2, 2020
G Money
5 out of 5 stars review

Awesome freezer

My wife and I are very happy with this freezer. A lot of storage at a very decent price. I definitely recommend it for small families.

Helpful?52HMGDZ492XF40980104427
Aug 1, 2019
Joseph
1 out of 5 stars review

came damaged

The freezer came damaged and not operational. The freezer has numerous endings and dents; I plugged it in and noticed it doesn’t work at all!!

Helpful?52HMGDZ492XF40980104427
Jun 26, 2021
khan
1 out of 5 stars review

frosting all over in 2 months

it was good for a month or two and now frosting like anything, all the shelfs became icy, what a hassle now, need to dump this junk to Sam,

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Khan, please adjust the door so that humid room air is not entering the freezer. You can adjust the door by loosening the top hinge. <br />You can also adjust the front legs so the front of the freezer is slightly higher than the rear. This will help (by using gravity) to keep the freezer door closed.<br />We appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Jan 26, 2016
gmaell
1 out of 5 stars review

damaga

Freezer delivered with a dent in plain view on front door and it was covered up with the energy efficient sticker. Unbelievable

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Jan 23, 2016
Robert
5 out of 5 stars review

igloo freezer

love the size, and so far so good. runs nice and quite and when you shut the door its a vacum seal! Only thing I purchased a 6.9 and box said 6.5..

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Jan 21, 2016
Anonymous
4 out of 5 stars review

It seem to be good, We will see

It took forever to get it after sending the first one back because of damage. But it to seem to work out ok for us.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Jun 21, 2017
Lana
1 out of 5 stars review

Terrible

This freezer is awful. I am constantly having to defrost it because it forms ice on all the shelves almost immediately

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
May 1, 2024
Jaye
1 out of 5 stars review

So disappointed

Havent even had it 6 months and it's stopped freezing. Lost a whole load of groceries. Worst buy ever

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Jaye, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer 6.5 cu. ft. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Jun 27, 2020
Nelly
5 out of 5 stars review

Love it

Haven’t been able to find one since covid came around. Was able to pick one up this morning. It’s decent for the price.

Helpful?52HMGDZ492XF40980104427