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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
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4 out of 5 stars
stars
4,741 ratings2,310 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (173)
  5. 1 star16% (758)

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Showing 2,261-2,270 of 2,310 reviews
Jun 26, 2021
Reviewer name: khan
1 out of 5 stars
1 out of 5 stars review

frosting all over in 2 months

it was good for a month or two and now frosting like anything, all the shelfs became icy, what a hassle now, need to dump this junk to Sam,

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Khan, please adjust the door so that humid room air is not entering the freezer. You can adjust the door by loosening the top hinge. <br />You can also adjust the front legs so the front of the freezer is slightly higher than the rear. This will help (by using gravity) to keep the freezer door closed.<br />We appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Feb 7, 2021
Reviewer name: xyzw
1 out of 5 stars
1 out of 5 stars review

Awful

Unless you have time to defrost your freezer every few weeks, stay away from this freezer. The seal is extremely poor. It really doesn't deserve even 1 star.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello xyzw, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 6.5 cu ft Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support&#64;curtiscs.com or call 1-800-968-9853.

Jan 29, 2022
Reviewer name: Override
2 out of 5 stars
2 out of 5 stars review

Cheap

First impression cheap. Noisy but functional. Shelves are integrated so can't move. Power cord was wrapped around a copper tube that went to compressor had to carefully unwrap to use. Took about an hour to get cold but works great so far.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Override, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. <br />The shelves are fixed as the cooling coils are affixed to the shelves. This is typical with consumer grade upright freezers.

Nov 25, 2020
Reviewer name: WillJ
1 out of 5 stars
1 out of 5 stars review

Terrible

I bought it 3 days ago and thinking it would work but the door fell off when I decided to plug it in. I'm not impressed at all. The reviews are deciving would not recommend.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello WillJ, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Apr 20, 2018
Reviewer name: rwndinky
5 out of 5 stars
5 out of 5 stars review

Good size for a small space, easy to move.

The size is good for just the 2 of us for extra freezer space

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Nov 2, 2020
Reviewer name: Sandra
1 out of 5 stars
1 out of 5 stars review

Not happy at all. Froze up on day one and then quit working. Don't recommend this freezer at all.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Sandra, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Aug 24, 2020
Reviewer name: Tan
1 out of 5 stars
1 out of 5 stars review

Bad bad bad

Worked exactly 1 year with minimal use. So disappointed

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Jason, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Oct 16, 2018
Reviewer name: mihele
1 out of 5 stars
1 out of 5 stars review

hoorible......dont bother wont get cold

Helpful?52HMGDZ492XF40980104427
Feb 26, 2016
Reviewer name: hippos
4 out of 5 stars
4 out of 5 stars review

good product

shipping not to good had a crack in lid and dent in door but product work good

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Apr 24, 2024
Reviewer name: martino mcfly
1 out of 5 stars
1 out of 5 stars review

short lifespan

dead in less then 2 years

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello martino mcfly, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.