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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.

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Jun 2, 2020
disappointed
1 out of 5 stars review

freezer

This freezer bought before Covid to stock up on meat! Bought from Sams but out after three months and nothing to be done about all the food wasted! Very very disappointed!

Helpful?52HMGDZ492XF40980104427
Jan 24, 2022
Carl W
1 out of 5 stars review

Garbage

The bracket that the bottom of the door pin goes into was angled too far down so the door didn’t seal and would fall right off. Took it back and got a different brand.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Carl W, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Feb 23, 2016
Michelle
4 out of 5 stars review

Small but works!

I read all the reviews before purchasing this freezer. Some complained and some praised the product! I ordered it because if it's slim size and capacity. I have had it for two weeks and it's perfect!

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Mar 30, 2021
freezer
4 out of 5 stars review

great

Went by direction kept upright when moving also when in place did not plug in for six hours works great so far was used for breast milk mostly but overall was a great buy

Helpful?52HMGDZ492XF40980104427
May 4, 2025
Joy
5 out of 5 stars review

null

Good for the price.

Helpful?52HMGDZ492XF40980104427
Sep 21, 2020
Dennynice36
1 out of 5 stars review

Freezer continually trips circuts

I have had this freezer for less than a year and the last several months, it has been tripping my circut in the garage multiple times a day. We can't go out of town or be gone for any length of time because it continually trips. Last time it tripped we had to leave unexpectedly and came back 4 days later to hundreds of dollars of food spoiled.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Dennynice36, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Sep 30, 2020
ml
1 out of 5 stars review

Worked for 8 months and compressor went out.

Don't buy this one. If I could have given zero stars I would have. Woke up one morning and everything was melting. I am trying to deal with the company to see if they will replace it. Woke up one morning and everything was melting. They can't read a statement to prove a purchase. Go anywhere else to buy one. Its cheap for a reason.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello mi, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Mar 8, 2022
maillady43
4 out of 5 stars review

Not bad for price

So my mother & I needed a small freezer for a 1/4 beef we purchased. We decided on this upright to be able to see better in getting things out of the freezer. It was well packaged & didn’t have any scratches or dings. It also became very cold within mins of plugging it in. It IS small! I’m 5’7” & it comes up to my chin. It is not frost free, but I’ve been told freezers with frost are much better for your meat than frost free as the frost free freezers heat up a few mins to defrost & it can damage your frozen items causing ice to build up or cause freezer burn. I guess the only downside to this freezer is that it’s not very heavy, which could also be considered good, but it was kind of wobbly. I adjusted the legs on it to level it out, but the leg came completely out, so I had to put a piece of tile under it to make it level. There is nothing or nowhere to secure it to the wall. When you open it, the whole freezer is so lightweight, it moves, but I’m hoping after we pick up the 1/4 cow the extra weight will fix this problem. There is no light inside, so I installed some led bright lights above it. I’ll update this review after we have had it a few months. So far so good.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi maillady43, we are happy to hear you are pleased with your Thomson Upright Freezer. You are correct, a manual defrost freezer is better for storage of frozen foods than a frost free unit which tends to dry out & freezer burn frozen foods.

Mar 4, 2019
Ed
3 out of 5 stars review

Not worth it

Freezer work for 6 months then quit.

Helpful?52HMGDZ492XF40980104427
Sep 26, 2021
Isa
1 out of 5 stars review

don't buy it

I bought it in June and all the food I had inside this month has defrosted

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Isa, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.