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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.

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Showing 2,201-2,210 of 2,310 reviews
Sep 21, 2018
Junk
1 out of 5 stars review

Thompson freezer

Brought it home a couple days ago, left it up right for more than 24 hours before plugging in and the I plug it and... nothing! Left it plugged in for 24 hours and it's not even cool.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Junk, we appreciate your feedback and would like to apologize for your experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Oct 17, 2018
MrsGlover
5 out of 5 stars review

Great for an Small Freezer

Got it because of the upright convenience, for an small unit, and reasonable price it works fantastic Also I am taking the opportunity to Thank Sam's Club for an outstanding Customer Service

Helpful?52HMGDZ492XF40980104427
Aug 1, 2020
freezer searcher
1 out of 5 stars review

Disappointed

Beyond disappointed. Both times the door would NOT stay closed. It just would not seal at the top and the door keeps popping open even after it was cold. Buying & having to return both times were a waste of time and energy.

Helpful?52HMGDZ492XF40980104427
Sep 21, 2021
Bonnie
1 out of 5 stars review

Thomson - Thomson Upright Freezer (6.5 cu. ft.

· Only lasted 9 months Bought Jan 9, 2021, as of Sept 15, 2021 The freezer quit working. I had about $1000.00 worth of meats in the freezer. VERY DISAPPOINTING. Will not buy again or recommend.

Helpful?52HMGDZ492XF40980104427
Oct 2, 2019
Pau02
1 out of 5 stars review

Very frustrating

Just got it in this weekend and brought it back Today. Never even got a chance to use it- as the door would not stay on!!! Trying to get it picked up was a mess, ended up just taking it to the store.

Helpful?52HMGDZ492XF40980104427
May 4, 2025
Joy
5 out of 5 stars review

null

Good for the price.

Helpful?52HMGDZ492XF40980104427
Sep 21, 2020
Dennynice36
1 out of 5 stars review

Freezer continually trips circuts

I have had this freezer for less than a year and the last several months, it has been tripping my circut in the garage multiple times a day. We can't go out of town or be gone for any length of time because it continually trips. Last time it tripped we had to leave unexpectedly and came back 4 days later to hundreds of dollars of food spoiled.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Dennynice36, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Sep 30, 2020
ml
1 out of 5 stars review

Worked for 8 months and compressor went out.

Don't buy this one. If I could have given zero stars I would have. Woke up one morning and everything was melting. I am trying to deal with the company to see if they will replace it. Woke up one morning and everything was melting. They can't read a statement to prove a purchase. Go anywhere else to buy one. Its cheap for a reason.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello mi, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Mar 8, 2022
maillady43
4 out of 5 stars review

Not bad for price

So my mother & I needed a small freezer for a 1/4 beef we purchased. We decided on this upright to be able to see better in getting things out of the freezer. It was well packaged & didn’t have any scratches or dings. It also became very cold within mins of plugging it in. It IS small! I’m 5’7” & it comes up to my chin. It is not frost free, but I’ve been told freezers with frost are much better for your meat than frost free as the frost free freezers heat up a few mins to defrost & it can damage your frozen items causing ice to build up or cause freezer burn. I guess the only downside to this freezer is that it’s not very heavy, which could also be considered good, but it was kind of wobbly. I adjusted the legs on it to level it out, but the leg came completely out, so I had to put a piece of tile under it to make it level. There is nothing or nowhere to secure it to the wall. When you open it, the whole freezer is so lightweight, it moves, but I’m hoping after we pick up the 1/4 cow the extra weight will fix this problem. There is no light inside, so I installed some led bright lights above it. I’ll update this review after we have had it a few months. So far so good.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi maillady43, we are happy to hear you are pleased with your Thomson Upright Freezer. You are correct, a manual defrost freezer is better for storage of frozen foods than a frost free unit which tends to dry out & freezer burn frozen foods.

Mar 4, 2019
Ed
3 out of 5 stars review

Not worth it

Freezer work for 6 months then quit.

Helpful?52HMGDZ492XF40980104427