Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
Back to item details
4 out of 5 stars
stars
4,741 ratings2,310 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (173)
  5. 1 star16% (758)

Member photos

  • +291 images
Sort by |
Showing 2,191-2,200 of 2,310 reviews
Sep 2, 2019
Reviewer name: Nick
1 out of 5 stars
1 out of 5 stars review

Broke after 3 months

The freezer decided to stop cooling after 3 months while we were gone one weekend. Can't recommend this brand to anyone. Will keep you updated with what brand we decided to go with.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Nick, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Dec 27, 2018
Reviewer name: MsErnie
1 out of 5 stars
1 out of 5 stars review

Wouldn’t not freeze

Bought this little freezer a week ago. Let it stand a full day and night before starting it. Let it run for a week. It never came close to freezing. Returned it today. Too bad because it was the perfect size for us.

Helpful?52HMGDZ492XF40980104427
Aug 7, 2019
Reviewer name: btru
1 out of 5 stars
1 out of 5 stars review

Its broke

Got delivered no knock or ring just sitting on front porch. opened box door feel off that's when i noticed the bottom hinge is bent side of fridge bent. top plastic piece is broke so can't hold door on, which means no purpose!

Helpful?52HMGDZ492XF40980104427
May 21, 2020
Reviewer name: Missi
5 out of 5 stars
5 out of 5 stars review

Great freezer at a great price

This is a great freezer. It was easy to set up. Took it out of the box and plugged it in. Works perfectly, It is extremely quiet, keeps everything frozen and the bonus was that it fit in the back of my Jeep for transporting!!

Helpful?52HMGDZ492XF40980104427
Feb 13, 2016
Reviewer name: Diwatz
5 out of 5 stars
5 out of 5 stars review

Perfect size for condo

looking for a small but not tiny freezer, this one is just right. A couple of wee problems at delivery that Customer service dealt with promptly, so no complaints. Works well, fits beautifully in laundry room.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Aug 29, 2019
Reviewer name: just me
3 out of 5 stars
3 out of 5 stars review

It's a gamble on getting a good one

Arrived dented and missing pieces. Box was intact so I don't know where the pieces went. Perfect size for my needs but had to return it. Will reorder and try one more time.

Helpful?52HMGDZ492XF40980104427
Sep 19, 2017
Reviewer name: KLH
2 out of 5 stars
2 out of 5 stars review

Worked for awhile

This worked for awhile. Had lots of dents and dings when it was delivered. After 2 years it has totally died. Cheap quality from the start. I should have gone with Sears. I would not order this again nor would I recommend it to anyone.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Jan 24, 2022
Reviewer name: Carl W
1 out of 5 stars
1 out of 5 stars review

Garbage

The bracket that the bottom of the door pin goes into was angled too far down so the door didn’t seal and would fall right off. Took it back and got a different brand.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Carl W, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

May 8, 2020
Reviewer name: Hbrown87
5 out of 5 stars
5 out of 5 stars review

Perfect size

I bought mine over a year ago!! It’s still functioning well and I haven’t had any issues with it. It’s the perfect size tucked away in a corner of my kitchen and holds just enough food for my son and I!!

Helpful?52HMGDZ492XF40980104427
Aug 26, 2023
Reviewer name: Sheffie
1 out of 5 stars
1 out of 5 stars review

Almost lost my breastmilk

Freezer didn't last 2 months. The top half stopped freezing and I lost 300 bucks in food. Luckily my breastmilk storage was at the bottom. That still worked. It was the perfect freezer for our small family, if it worked.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Sheffie, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 6.5 cu ft. upright freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.