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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
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4 out of 5 stars
stars
4,741 ratings2,310 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (173)
  5. 1 star16% (758)

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Showing 2,191-2,200 of 2,310 reviews
Sep 20, 2021
cstacks
1 out of 5 stars review

Lost Food

The seal on this freezer is terrible. We purchased this in December 2020 and since that time the freezer has thawed out twice ruining over $1500 worth of meat. Very disappointed with this purchase!

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello cstacks, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support&#64;curtiscs.com or call 1-800-968-9853.<br /> You can adjust the door by loosening the hinge and adjusting to make the door seal tighter.<br />You can also adjust the front legs of the freezer to be a bit higher than the back so gravity will assist in keeping the door closed.

May 21, 2020
Missi
5 out of 5 stars review

Great freezer at a great price

This is a great freezer. It was easy to set up. Took it out of the box and plugged it in. Works perfectly, It is extremely quiet, keeps everything frozen and the bonus was that it fit in the back of my Jeep for transporting!!

Helpful?52HMGDZ492XF40980104427
Aug 6, 2019
BrC2925
2 out of 5 stars review

Extremely Loud

I bought this 4 months ago and it was nice and quiet for a few weeks. Now it is so loud I am considering throwing it away. It can be heard several rooms away. Great size for indoors but too loud to keep around .

Helpful?52HMGDZ492XF40980104427
Jul 11, 2019
wesley
5 out of 5 stars review

perfect fridge

Takes up just as much space as a basic mini fridge except vertically double the size roughly. Works great! Have had for over a month with no hang ups at all. No dings, or other issues. Freezer size is perfect for summer frozen treats!

Helpful?52HMGDZ492XF40980104427
Dec 27, 2018
MsErnie
1 out of 5 stars review

Wouldn’t not freeze

Bought this little freezer a week ago. Let it stand a full day and night before starting it. Let it run for a week. It never came close to freezing. Returned it today. Too bad because it was the perfect size for us.

Helpful?52HMGDZ492XF40980104427
Jan 3, 2021
Martha
1 out of 5 stars review

Doesn't work

I just purchased this item. I plugged it in and 48 hours later it is still not cooling. It's perfect size for the space, but at this point it's colder in my house than the freezer. I'll exchange and hope the next one works.

Helpful?52HMGDZ492XF40980104427
Sep 2, 2019
Nick
1 out of 5 stars review

Broke after 3 months

The freezer decided to stop cooling after 3 months while we were gone one weekend. Can't recommend this brand to anyone. Will keep you updated with what brand we decided to go with.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Nick, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Aug 1, 2020
freezer searcher
1 out of 5 stars review

Disappointed

Beyond disappointed. Both times the door would NOT stay closed. It just would not seal at the top and the door keeps popping open even after it was cold. Buying & having to return both times were a waste of time and energy.

Helpful?52HMGDZ492XF40980104427
Aug 26, 2023
Sheffie
1 out of 5 stars review

Almost lost my breastmilk

Freezer didn't last 2 months. The top half stopped freezing and I lost 300 bucks in food. Luckily my breastmilk storage was at the bottom. That still worked. It was the perfect freezer for our small family, if it worked.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Sheffie, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 6.5 cu ft. upright freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Jan 21, 2019
Chris
5 out of 5 stars review

Great Freezer

I have enjoyed this freezer with living in a small apartment you only get a very small freezer without shelves, so I love this and get to enjoy freezer specials and love the shelves I can see everything inside the freezer

Helpful?52HMGDZ492XF40980104427