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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.

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May 21, 2020
Missi
5 out of 5 stars review

Great freezer at a great price

This is a great freezer. It was easy to set up. Took it out of the box and plugged it in. Works perfectly, It is extremely quiet, keeps everything frozen and the bonus was that it fit in the back of my Jeep for transporting!!

Helpful?52HMGDZ492XF40980104427
Sep 21, 2018
Junk
1 out of 5 stars review

Thompson freezer

Brought it home a couple days ago, left it up right for more than 24 hours before plugging in and the I plug it and... nothing! Left it plugged in for 24 hours and it's not even cool.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Junk, we appreciate your feedback and would like to apologize for your experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Nov 7, 2016
StephG
2 out of 5 stars review

Arrived with damage.

Have no idea if it would have worked or how long but looks cheap and arrived with dings and dents. I have to repackage and return to store. Annoying.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Aug 8, 2020
Bri
1 out of 5 stars review

Shelves stop working

Freezer is fickle. First two months did ok. Then the top shelf stopped freezing. Then the second. Then a year later, the third. Glad I bought the warranty.

Helpful?52HMGDZ492XF40980104427
Dec 27, 2018
MsErnie
1 out of 5 stars review

Wouldn’t not freeze

Bought this little freezer a week ago. Let it stand a full day and night before starting it. Let it run for a week. It never came close to freezing. Returned it today. Too bad because it was the perfect size for us.

Helpful?52HMGDZ492XF40980104427
Jan 21, 2019
Chris
5 out of 5 stars review

Great Freezer

I have enjoyed this freezer with living in a small apartment you only get a very small freezer without shelves, so I love this and get to enjoy freezer specials and love the shelves I can see everything inside the freezer

Helpful?52HMGDZ492XF40980104427
Jun 23, 2021
Craig
2 out of 5 stars review

Check before leaving store

Picked up the freezer, drove an hour home to find the corner smashed in... no damage to the packaging... hope it works, I still have to run elecric to where its going to sit.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Craig, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Nov 23, 2019
dennis
3 out of 5 stars review

much smaller

the freezer is pictured in a kitchen setting being twice the height of the stove, when in reality its only 5 ft. tall. not saying it's a bad freezer but the picture is misleading.

Helpful?52HMGDZ492XF40980104427
Aug 18, 2021
Young
1 out of 5 stars review

a huge disappointment!

After about 6 months, the motor/compressor would keep running 24/7. (Not so much food inside and temperature set at medium.) Noisy as a jet. And electricity bill doubles. A huge disappointment.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Young, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Aug 26, 2023
Sheffie
1 out of 5 stars review

Almost lost my breastmilk

Freezer didn't last 2 months. The top half stopped freezing and I lost 300 bucks in food. Luckily my breastmilk storage was at the bottom. That still worked. It was the perfect freezer for our small family, if it worked.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Sheffie, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 6.5 cu ft. upright freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.