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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
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4 out of 5 stars
stars
4,741 ratings2,310 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (173)
  5. 1 star16% (758)

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Showing 2,171-2,180 of 2,310 reviews
Mar 21, 2018
gigglegirls
1 out of 5 stars review

AWFUL

DO NOT BUY IT! We bought it, stocked it and it stopped working less than 2 weeks after we bought it! Lost everything in the freezer. AWFUL! Returning it back to the store

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Feb 24, 2016
Jolie
5 out of 5 stars review

Igloo Upright Freezer 6.9cu ft

This is a very nice apartment size freezer. It works perfect for just the husband and I. We've had it only a week, but so far it has been worth the money we paid.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Sep 25, 2020
Michelle 123
1 out of 5 stars review

WORST FREEZER! WORST EXPERIENCE!

Received as a gift in May 2020 from an anonymous person to freeze food for baby. Stopped working two months later. Curtis refuses to honor warranty because we do not have receipt. DO NOT BUY.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Michelle 123, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Nov 23, 2019
dennis
3 out of 5 stars review

much smaller

the freezer is pictured in a kitchen setting being twice the height of the stove, when in reality its only 5 ft. tall. not saying it's a bad freezer but the picture is misleading.

Helpful?52HMGDZ492XF40980104427
Nov 25, 2015
mark32356
1 out of 5 stars review

IGLOO freezer does not work after 5 months

Bought the igloo 6.9 upright freezer and it stopped working in 5 months. Same response as the previous review in terms of warranty. Walmart should discontinue the brand.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Feb 23, 2016
Michelle
4 out of 5 stars review

Small but works!

I read all the reviews before purchasing this freezer. Some complained and some praised the product! I ordered it because if it's slim size and capacity. I have had it for two weeks and it's perfect!

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Dec 5, 2021
cheap
1 out of 5 stars review

worst purchase

I purchased this freezer and the door keeps falling off its tight so there’s no reason for it to fall off I have no way of returning it to the store so I’m stuck with a piece of junk 300.00 wasted

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello cheap, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

May 2, 2020
Flecia Morganstean
1 out of 5 stars review

Only lasted a month

Bought this a few months ago. Worked great for a month and then just stopped working. Got it to save on space and gave away my chest freezer that actually worked. Now I have nothing. Disappointed doesn't even begin to describe how I feel.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Felicia Morganstean, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer (6.5 cu. ft.). We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Jun 23, 2021
Craig
2 out of 5 stars review

Check before leaving store

Picked up the freezer, drove an hour home to find the corner smashed in... no damage to the packaging... hope it works, I still have to run elecric to where its going to sit.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Craig, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Nov 28, 2021
MTOR
1 out of 5 stars review

Freezer

Very disappointed in this freezer. Frosts up quickly especially the top shelf. Because of the frost I can’t put anything on top shelf. I have to scrape the frost often.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi MTOR - it sounds like your door is not closing properly and it is allowing warm humid air to enter the freezer compartment and condense, especially on the top shelf. Here are some things you can try to solve the issue:<br />Run your hand around the edge of the freezer door to feel for cold air. That&#39;s the location where the door seal is not closing properly.<br />Loosen the top hinge and adjust the door so that it closes tightly and tighten the top hinge.<br />Adjust the position of the bottom hinge so the door closes tightly.<br />Adjust the bottom legs in the front of the freezer so the front of the freezer is slightly higher than the rear of the freezer so gravity helps you close the door.<br />Close the door on a dollar bill at several locations around the door - there should be resistance when you try to pull out the dollar bill.<br />You can also lubricate the door gasket with a bit of petroleum jelly (Vaseline) to keep the gasket pliable.