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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
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4 out of 5 stars
stars
4,741 ratings2,310 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (173)
  5. 1 star16% (758)

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Showing 2,211-2,220 of 2,310 reviews
Feb 28, 2024
Annie
1 out of 5 stars review

good while it lasted...insurance was a plus

i bought this 26 months ago.....died compressor went,,,every defrosted....freezer frosted up

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Annie, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Aug 24, 2024
DK
1 out of 5 stars review

Stopped working after only 3 years

Freezer was great until it suddenly stopped working after only 3 years and we lost everything in it

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello DK, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer 6.5 cu. ft. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Aug 5, 2024
SRQL
1 out of 5 stars review

Doesn't Last

Broke after 3 years, Quit working twice. Lost $$$ in food twice

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello SRQL, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer 6.5 cu. ft.. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Sep 27, 2021
Unfrozen
1 out of 5 stars review

Don’t Buy This Freezer!

This freezer lasted a year and a half. Now I have to take it to the landfill.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Unfrozen, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Mar 4, 2019
Ed
3 out of 5 stars review

Not worth it

Freezer work for 6 months then quit.

Helpful?52HMGDZ492XF40980104427
Oct 7, 2021
disappointed
1 out of 5 stars review

don’t buy it

Stoped working after 18 months. Lost food. Glad I bought the warranty.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello disappointed, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Sep 26, 2021
Isa
1 out of 5 stars review

don't buy it

I bought it in June and all the food I had inside this month has defrosted

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Isa, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Sep 3, 2020
Happy in knoxville
5 out of 5 stars review

Nice little freezer

Purchased the freezer in Feb. 2020. So far it has worked perfectly.

Helpful?52HMGDZ492XF40980104427
Sep 11, 2021
seebo
1 out of 5 stars review

Get the extended warranty

Worked great during the 1st year, only freezing lower levels right now.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello seebo, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

May 30, 2023
sam
1 out of 5 stars review

not working on the first day

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello sam, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.