I love this freezer. It's perfect in size. However, I've owned it two weeks and the top 2 shelves quit freezing anything. Called the company, they said retention it to Sam's. They didn't have any in stock. I'm hoping it's a fluke and getting a new one will queen longer.

First of all, it was on its side at the store. Apparently that's something you don't do with it if you want it to work. So, guess what? That's right, it doesn't work. Fun part is I'm not sure if they will pick it up since we had to bring it home ourselves. They wouldn't ship it to us, even as plus members.

I've been waiting weeks for this freezer to be back in stock. I had to drive an hour to another store to get the freezer, but I'm happy with it so far. The freezer is the perfect size. A great price for a decent size upright freezer. I'm also thankful for buy online and pickup. Otherwise they would have been sold out before we would have had a chance to go to the store to purchase. I docked a star because the laminate on the side has some bubbles on it. And the instructions did not mention what the extra items in the box were for. Im guessing the small pieces are meant to be used to adjust the temperature dial.

I am a very unsatisfied customer. The freezer i purchased for over $200, it came broken an no work. Its been plugged up for two days and still not working. I will be bring it back to get my money back. I will not recommend nor will i purchase anything else from here again. The freezer rocks and wont come on.

This was a great freezer while it worked. It took up minimal floor space, plenty of upright food storage space, and plenty cold. It makes me all the sadder when it abruptly stopped working after 10 months. My troubleshooting has led me to guess it has sprung a sizable coolant leak and requires a major repair job to fix. I wish I new this before, but Igloo sources out their warranty to Curtis International and not many people like them and here is why. They don't have local people around to repair items under warranty. You have to pay to mail it to and back from Canton Minnesota (with an additional $7 warranty fee), and their have been numerous instances when the returned product wasn't fixed. The shipping costs alone far exceed the value of the freezer brand new. After researching some more, I've found that 1 out of 10 freezers will break after the return grace period of Best Buy and before the 1 year warranty is up. The odds of the freezer breaking after the warranty go up very quickly. Odds are, if you get this freezer it will probably last a few years. You should just know that if it does break that no one will fix it under your warranty, self repair or hiring someone else will both cost more than half the cost of the freezer, and it will likely break again. I'm not going to ask if you feel it ethical to buy from a company that uses such practices; I'm going to ask, "Do you you feel lucky?" Odds are you won't draw the short straw, but if you do then all the money you spent on this freezer goes down the drain.

I know you usually get what you pay for and this is an inexpensive freezer HOWEVER it is very cheap. After getting it home it was missing a leg. I went back to the store and they were very nice and gave me the missing leg. But when I got home the hole wasn't even drilled out for the leg to be screwed in. I am very disgusted with the whole process and it is going back to the store.

Picked mine up at Sams Club Santa Clarita... Unpackaged, inspected, not a dent. Checked inside. The coils embedded in the shelf just means you can't hide grandma in the freezer. So far works great. Have it set up in my Toy Hauler. Throw in 40 pounds of ice and it's like a portable freezer until i get to my destination or i'll Leave it on the solar system at 1 amp per hour draw during freeze up. After freeze up the little freezer draws very little from my 500 watt system on 2 AGM batteries also bought at Sams.

This is not a frost-free freezer. The cooling coils are built into the shelves and are not adjustable. Again not anything I wasn't expecting. Unfortunately quality control during assembly is not what it should be. I got it out of the box and attempted to open the door. The whole door just came off in my hand. The top cap holds the pin that makes up the door hinge. When it was assembled the pin wasn't aligned with the door. It was forced down causing the crack in the top plate pictured. With the top plate cracked it will no longer hold the top hinge in place. I happen to be going by the store tomorrow morning. The freezer is getting returned. Not sure if I will replace it or look for something better constructed. The price and size are right for what I need. Not sure about a recommendation to a friend. Returned it to the local club and exchanged for another one. The new freezer was not damaged when I unpacked it. Plugged in now waiting for it to cool. I'll update when It is in use.

I bought this several weeks ago. I ordered online and Sams had it waiting by time I got there. The freezer is perfect for my pantry. It works great started cooling within 15 minutes of plugging in. So far love it. There is just me and my wife so perfect size for us.

I've had this appliance for two years and the compressor needs to be replaced. It has not worked properly since I purchased it. It has a build of frost which freezer burned most of my vacuum sealed food. I would never purchase any appliances from this company again.