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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.

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Aug 5, 2019
Chicago Benz
1 out of 5 stars review

Horrible

I will never order a bigger item again freezer is so banged up I would love to send it back and deliver took longer than stated. If i didn’t buy a bunch of meat that needed to be frozen the morning of delivery I would have sent it back so unhappy I could of went into another place that I can’t mention because they flagged and got this item 40% off due to its damage I wouldn’t recommend ordering anything big from them unless u want a damaged item. I purchased for my mom she sent me pictures but they will not let me upload them either

Helpful?52HMGDZ492XF40980104427
Aug 3, 2019
videoguy37
4 out of 5 stars review

It will freeze quickly, and go below 0ºF.

It uses a variable speed compressor to save energy. Starting wattage is 386 watts for 2 seconds, then will drop down to 112 watts after 2 minutes. Ideal for alternative energy users that use solar and wind power like me. I have it set to -2ºF and works like a charm. The only reason I gave it 4 stars is that the sides are thin metal, and the top is thin plastic and has a tendency to crack during shipment. The shelves freeze right where it is needed to keep food cold. Overall it is a very good freezer. Estimated power usage is $30 per year.

Helpful?52HMGDZ492XF40980104427
Apr 4, 2020
Mokenstef03
1 out of 5 stars review

Broke On Arrival

Received my freezer for to to have a crack in the freezer and the door fell off as soon as I removed the plastic. The worse part is I have spent the past 3 weeks looking for another one and NO LUCK! It would be nice if they would get a supply in ASAP!

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Mokenstef03, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer (6.5 cu. ft.). We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Nov 13, 2018
Disappointed
1 out of 5 stars review

Very dissatisfied

Bought this freezer due to the size I needed and the price. I’m very dissatisfied with the freezer! Motor runs continuously, but relatively “quiet”. My large fridge next to it is less noisy than the freezer. Major downside*** I waited 48 hours of continuous running before putting any food in the freezer and did NOT overload the freezer. Checked it this morning after food had been in (without opening the door for 24 hours and food was already frozen solid when I put it in) and food is not frozen solid anymore. Seems more like a low temperature setting on my fridge instead of freezing food. I would not recommend this freezer! Buy a more established brand!

Helpful?52HMGDZ492XF40980104427
Jul 10, 2019
DCWorker
1 out of 5 stars review

DOA

Brought it home from the club, looks perfect, not a scratch on it. Turned it on and let it run a couple hours....still warm. Let it run all night, checked in the morning - still warm inside. Taking it back this weekend. After seeing all these other problem reviews on here, will probably cough up the extra bucks and buy a reputable brand.

Helpful?52HMGDZ492XF40980104427
Feb 15, 2021
Amanda
1 out of 5 stars review

Bad purchase

We purchased this freezer. The shelves are not adjustable (tolerable issue). It needed to be defrosted frequently. Within a day of defrosting, it would look like it had never been touched. We were able to return for a refund. The same freezer was sitting at the return area where someone else had returned it also. It's a great size freezer, just didn't work well.

Helpful?52HMGDZ492XF40980104427
Nov 4, 2018
kevhepl
1 out of 5 stars review

failed after 3 weeks

I had this freezer delivered to my home. Arrived at my home with dent in front door which didn't bother me since no one else is gonna see it but unwrapped it and let it sit for 4 days. Then plugged it in and worked great for 3 weeks then opened it to get food out of it and it was warm inside and no noise coming from unit.

Helpful?52HMGDZ492XF40980104427
Mar 29, 2024
Freezer Happy
2 out of 5 stars review

Worked Great for a Couple of Years and Then Died

We purchased one of these freezers in club a few years ago as a backup freezer. It worked well and kept things cold for a couple of years and then one day just stopped freezing. I reached out to the manufacturer by email and phone several times to get info on what parts could be the cause and might be replaceable (hoping to buy the part and pay someone to install it) and got no reply ever. It wasn't worth pursuing a diagnostic call from a 3rd party so the freezer went to the dump. All I can say is for $220+tax (plus dump fee) broken out over 2-3 years, I guess it was a decent value, but I would not recommend buying one unless you are willing to replace it after a couple of years.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Freezer Happy, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer (6.5 cu. ft.). We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Oct 20, 2024
Stgraves
5 out of 5 stars review

Thomson 6.5 Upright Freezer

We have had the Thomson 6.5 upright freezer for about 4 years now. It’s the perfect size for our over flow. We use it for all our wild game when we hunt. We have had up to 5 deer in it at once and it was pack. That not whole deer. That processed deer. Deer steaks, burgers, breakfast sausage, sausage, ground beef, back straps, deer cubes. It was roughly around 300-350 of frozen meet. Once a year we have to defrost the freezer because the white ice frost will build up on each shelf. We clean it all out and put the food back in and it’s good to go. Easy Peezy. Money well spent.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hi Stgraves, we are happy to hear you are finding your Thomson Upright Freezer useful.

Aug 16, 2018
Teresa
1 out of 5 stars review

don’t do it!!!

Should have read the reviews before I got it!!! Dead dead dead!!! Called about getting another one and all the store had was returned ones that didn’t work!!! Told me I could order and see if it was better but don’t think we will take that offer..

Helpful?52HMGDZ492XF40980104427