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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
4 out of 5 stars
stars
4,741 ratings2,310 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (173)
  5. 1 star16% (758)

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Showing 2,081-2,090 of 2,310 reviews
Jan 13, 2016
Reviewer name: Jag
5 out of 5 stars
5 out of 5 stars review

Perfect size

Was looking for medium size freezer, but did not want the hassle of a chest freezer with everything piled up . Works great freezes everything evenly and offers lots of extra space for a small family. Not to mention price was lower for size then Best Buy or Sears

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Jul 18, 2018
Reviewer name: Huts88
3 out of 5 stars
3 out of 5 stars review

Very disappointed in the condition of the product.

The freezer itself is working properly, maintaining a consistent temperature, and is keeping items frozen. I, however, am disappointed in the condition the freezer arrived. The packaging did not appear damaged but as my husband and I unloaded it we noticed a large gouge in the plastic housing at the top of the freezer and a sizable dent in the side. It is irritating to have paid for a brand new appliance, only to have it arrive dinged up.

Helpful?52HMGDZ492XF40980104427
May 22, 2020
Reviewer name: Niecy
1 out of 5 stars
1 out of 5 stars review

Save Your Money

Bought it on June 15 2019. Well it didn’t last a year. May 21, 2020 it now seems like it’s a refrigerator. All of my food thawed. Ice tray water. It wasn’t a great buy from the beginning because the shelves don’t adjust so all my big items I had to take out the box and it holds ice badly making the shelving even smaller. I bought it to get rid of my top loader but once I seen the shelves don’t adjust I kept both. Good thing I did. So disappointed.

Helpful?52HMGDZ492XF40980104427
Oct 26, 2018
Reviewer name: Francus
4 out of 5 stars
4 out of 5 stars review

So Far So Good

This is exactly what I needed. A smaller freezer that didn't take up much floor space. I purchased this from the club and after unpacking it did not see any dents or scratches. The unit started immediately when plugged in and in a couple of hours the interior was super cold. So far I'd recommend this unit as it is a very good price for an upright freezer. The only reason I didn't give it 5-stars is I want to see how it well it is holding up after a month as some people have complained of it failing inside that time frame.

Helpful?52HMGDZ492XF40980104427
Feb 18, 2016
Reviewer name: David
1 out of 5 stars
1 out of 5 stars review

freezer a bad choice

the shelves are permanently installed and cannot be removed or moved to accomodate larger items. This was NOT told to us pre purchase. The freezer is useless to our temple since we can't even store tubs of ice-cream. A complete waste of charity funds.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Jan 24, 2016
Reviewer name: Wisconsin
1 out of 5 stars
1 out of 5 stars review

Destroyed during shipping

The freezer arrived with the foot broken off, door fell off when I unpacked it, top fell off (this is amazing because it was fastened with four bolts). shelf holders broken, dents, scratches. The unit was destroyed during shipping. I ordered another unit and it is being shipped to the store. I'll unpack it at the store before taking it home. The real reason for my review is the return process was scary for a while. You see some items you find on Walmart.com are sold by Walmart.com which has a fair return policy. Other items are sold through affiliated websites that come with different return policies. This freezer was sold by Walmart.com and the in-store return process was simple. I ordered another unit because I want an upright with a small footprint.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Dec 2, 2016
Reviewer name: micwtx
3 out of 5 stars
3 out of 5 stars review

Arrived damaged - had to return

I needed something to fit in a certain space and this was the right size. I was excited to receive it but after I unboxed it I saw that it was damaged pretty good sized dent in the door, the door came off in my hand as I opened it, the bottom hinge holding the door was bent down, and the top of the unit was loose and cracked. The top is supposed to have five screws in it. One was never put in at the factory, two were stripped and one was broken which is what cracked the top.If it had arrived in good condition I would have been delighted. I am surprised at how many reviews report damage upon delivery or pickup, especially recently.Walmart customer service were excellent, issued a refund immediately and arranged for FedEx to come and pick it up at my home - I had ordered it at Walmart.com and had it delivered. Biggest problem is the freezer is now out of stock so I have to wait to see if it comes back in stock. I will buy this again if I get the chance. By the way, this was a FR690-D unit and instructions say you have to allow 4 inches on each side and back, and 12 inches at top for air movement so this will affect the space you are putting it in. Tried to add photos of the damage but system would not do it.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Aug 3, 2019
Reviewer name: Cid
4 out of 5 stars
4 out of 5 stars review

One out of two works great

A few things to consider when buying this: 1. The freezer is probably not designed for use in a garage. The shell of the freezer is used to diffuse warm temperatures and hot garages are terrible places to do this. 2. The racks aren't adjustable. Each of the rack doubles as the cooling coil so your packing options may be limited. 3. This unit loses cold temperature very quickly when you open the door a few times. Not recommended for high traffic freezer. I bought two and one is making a loud whining noise when working, so I'll be returning one. If you can accept the limitations above I would recommend this.

Helpful?52HMGDZ492XF40980104427
Mar 1, 2016
Reviewer name: Patricia
1 out of 5 stars
1 out of 5 stars review

Not worth it at all

I have ordered this freezer twice and both times it came it was damaged. The first time I think it was damaged during shipping but this time That was not the case. All of the shelves were put together incorrectly. One of them was cracked because of this. Then I looked at the side and see that there is another crack in the top piece there too. I didnt even bother to plug it in. Had to repackage it once again and take it back to the store. I think it is just poorly made.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Dec 14, 2015
Reviewer name: Billy
1 out of 5 stars
1 out of 5 stars review

Not as good as it looks.

I picked up my freezer a week later than was told I would receive it, took it out of the box, the top in front was busted lose, after fixing that, I plugged it in and the next morning I checked it to find the door does not seal at the bottom and the freezer full of frost. This is the worst freezer I've ever seen, it shows shelfs, but you can not remove them or adjust them.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427