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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.

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May 9, 2020
SAJ50
1 out of 5 stars review

Won't get cold to freeze

I bought this freezer because of the size as it was small enough to fit in my apartment. Got it home unpacked it and plugged it in as directed in the manual. Left it plugged in overnight. Next morning the sides were hot and the inside was still not even cool much less cold. Will be returning it.

Helpful?52HMGDZ492XF40980104427
Aug 16, 2018
Teresa
1 out of 5 stars review

don’t do it!!!

Should have read the reviews before I got it!!! Dead dead dead!!! Called about getting another one and all the store had was returned ones that didn’t work!!! Told me I could order and see if it was better but don’t think we will take that offer..

Helpful?52HMGDZ492XF40980104427
Feb 26, 2016
ocoeemom
5 out of 5 stars review

Better than expected

After all the bad reviews with dents in item or it quit after a month I was very skeptical. Only thing I found wrong was top 2 screws had vibrated loose. Also it would have been better had it had an actual door handle, I have long nails so it's difficult to open because the suction is so strong. Other than that I love it...haven't had any issues yet and it's better than a deep freezer because you dont have to dig around in the cold looking for item.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Jan 13, 2016
Workingmom
4 out of 5 stars review

Arrived dented

I wanted a small freezer to go in the corner of my kitchen. It fit great but when I started to unwrap it, there was a 3 inch dent on the door. Even though it was packaged well it must have been mishandled. I knew I could bring it back but repacking and wrestling a freezer back to Walmart was not something I wanted to do.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Oct 12, 2018
Jason Thrills
5 out of 5 stars review

Perfect fit for my Toy hauler.

Picked mine up at Sams Club Santa Clarita... Unpackaged, inspected, not a dent. Checked inside. The coils embedded in the shelf just means you can't hide grandma in the freezer. So far works great. Have it set up in my Toy Hauler. Throw in 40 pounds of ice and it's like a portable freezer until i get to my destination or i'll Leave it on the solar system at 1 amp per hour draw during freeze up. After freeze up the little freezer draws very little from my 500 watt system on 2 AGM batteries also bought at Sams.

Helpful?52HMGDZ492XF40980104427
Jul 22, 2019
anealysr
4 out of 5 stars review

Perfect for my needs.

I bought this several weeks ago. I ordered online and Sams had it waiting by time I got there. The freezer is perfect for my pantry. It works great started cooling within 15 minutes of plugging in. So far love it. There is just me and my wife so perfect size for us.

Helpful?52HMGDZ492XF40980104427
Jun 4, 2023
LST
3 out of 5 stars review

Poor Quality

I've had this appliance for two years and the compressor needs to be replaced. It has not worked properly since I purchased it. It has a build of frost which freezer burned most of my vacuum sealed food. I would never purchase any appliances from this company again.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello LST, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Mar 22, 2016
Coolman
1 out of 5 stars review

I WARN YOU!! DO NOT BUY THIS!!

THE WORST FREEZER EVER!! THE FREEZER ARRIVED DAMAGED AND THE DOOR KEPT FALLING OFF, I THEN DECIDED TO ORDER A REPLACEMENT! WHEN THE REPLACEMENT CAME WHAT DO YOU KNOW! IT WAS DAMAGED TOO! I JUST ASKED FOR A REFUND AND DECIDED NOT TO BUY A FREEZER FROM WALMART.

Review from walmart.com
Helpful?52HMGDZ492XF40980104427
Aug 3, 2020
Happy Purchase
5 out of 5 stars review

Perfect Size and Accessible

After reading the reviews I was a little skeptical. The freezer is a perfect size for a small family and works well. I love the stand up freezer and shelves as it makes it easier to organize and is more accessible than digging into freezer chest. I have not experienced any issues with the freezer. I am very happy with my purchase.

Helpful?52HMGDZ492XF40980104427
Apr 4, 2020
Mokenstef03
1 out of 5 stars review

Broke On Arrival

Received my freezer for to to have a crack in the freezer and the door fell off as soon as I removed the plastic. The worse part is I have spent the past 3 weeks looking for another one and NO LUCK! It would be nice if they would get a supply in ASAP!

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Mokenstef03, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer (6.5 cu. ft.). We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.