I know you usually get what you pay for and this is an inexpensive freezer HOWEVER it is very cheap. After getting it home it was missing a leg. I went back to the store and they were very nice and gave me the missing leg. But when I got home the hole wasn't even drilled out for the leg to be screwed in. I am very disgusted with the whole process and it is going back to the store.

I bought this freezer on 7.13.18 (still have the receipt and papers). On 3.12.20, I opened it to find things in the front were soft, unfrozen. I adjusted the thermostat, checked power, etc. Turns out the motor is fried. I would have expected much longer from an appliance. Stay away from this one!

Got this home. Unboxed - dented in right back corner….no problem, it’s a garage freezer. Opened the door and it fell off….like the whole door just fell off and it will not stay on. Taking it back. Won’t get a replacement. Will go with a different brand.

I bought this today to keep teen age grandsons snack food in. Looked like it had been dropped. The back bottom was dented in and it could not be leveled and the hinge pin was bent so when you open the door the door fell off. Sam’s is taking it back with no questions asked. Love sans but not this freezer! Not exchanging it…refund!!!

freezer was delivered on time however the bottom was damaged either in the warehouse or during shipping, not sure how this will affect the working of the freezer but all the workings appeared to be okay aside from a couple missing screws and bent frame.

We purchased this unit on line with Sam's Club, upon arrival it didn't work, it would not cool much less freeze anything. I contacted the Thompson under the terms of the warranty to have them repair the unit. They wanted photo's of the front, back of the unit, serial and model number, a copy of the bill of sale and a copy of the bill all of which I emailed them. They also wanted a copy of lading which I didn't have since I wasn't the shipper. Long story short, Thompson nothing to repair or replace the unit. Over a course of four or five days nothing was done except waste my time. STAY AWAY FROM THIS UNIT BECAUSE THE SUPPLIER /MANUFACTURE WILL NOT STAND BEHIND WHAT THEY SELL!!!!!!!!!

This item isn't worth the money spent - even if it is cheap. I still do not believe in just throwing away a couple hundred bucks whether times are in abundance or lean. Initially, it worked. Gradually, each level of the freezer racks have stopped working - which means food is going bad. It's rather interesting to have a freezer where the top part becomes just a chilling area, while the lower section is the only part that will freeze. I will be taking this thing to the dump soon. I can say they need to be fined for contributing to landfill waste!

I've had this appliance for two years and the compressor needs to be replaced. It has not worked properly since I purchased it. It has a build of frost which freezer burned most of my vacuum sealed food. I would never purchase any appliances from this company again.

I will never order a bigger item again freezer is so banged up I would love to send it back and deliver took longer than stated. If i didn’t buy a bunch of meat that needed to be frozen the morning of delivery I would have sent it back so unhappy I could of went into another place that I can’t mention because they flagged and got this item 40% off due to its damage I wouldn’t recommend ordering anything big from them unless u want a damaged item. I purchased for my mom she sent me pictures but they will not let me upload them either

It uses a variable speed compressor to save energy. Starting wattage is 386 watts for 2 seconds, then will drop down to 112 watts after 2 minutes. Ideal for alternative energy users that use solar and wind power like me. I have it set to -2ºF and works like a charm. The only reason I gave it 4 stars is that the sides are thin metal, and the top is thin plastic and has a tendency to crack during shipment. The shelves freeze right where it is needed to keep food cold. Overall it is a very good freezer. Estimated power usage is $30 per year.