Customer reviews for Thomson Upright Freezer 6.5 cu. ft. forMember photos
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Poorly sealed
I bought this with an extended warranty in October 2020, thank goodness. It frosted up at the top all the time. The frost was so bad, it covered the dial and pushed on the door. I really do NOT like defrosting it all the time. I called in my extended warranty and was given a Sam's Club gift card for the purchase price.
Hello 406girlatheart, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. It sounds like your door was out of adjustment. Here's a tutorial how to adjust a freezer door to eliminate frost.How to Reduce & Resolve Condensation Buildup in Refrigerators & Freezers.Condensation occurs when moisture in ambient air touches the cold evaporator coils, shelves and interior sides of a refrigerator or freezer (Think of a cold glass of water outside on a warm summer day)Steps you can take to reduce condensation build up:Move your hand around the outside of the refrigerator door. If you feel cold air, then the door is not sealing adequately. You can adjust the door by loosening the top hinge to reposition/adjust the refrigerator door to create a tight seal.Adjust the front levelling feet of your unit such that the front of the unit is slightly higher than the rear. Gravity will assist the door to close with a proper seal.TIP: Close the door on a dollar bill (or similar). The dollar bill should not easily pull out - there should be some resistance. Perform the “Dollar Bill Test” on the top, both sides, & bottom of your refrigerator or freezer door, and adjust accordingly.Do not over fill your refrigerator/freezer to prevent food items from shifting and impeding the refrigerator door from closing properly.Place only cool or cold food items in your refrigerator/freezer. Hot foods introduce humidity into the food storage compartment, which contributes to condensation build up. Allow hot foods to cool before placing them in the refrigerator.Wrap foods tightly with plastic wrap. Glass container lids typically do not provide a proper seal.Dry the exterior of food before storing. Reduce the amount of time the door remains open. Holding the door open allows humid ambient air to enter the refrigerator/freezer.Fruits and vegetables are typically high in moisture content and when left uncovered/unwrapped, will contribute to humidity in your refrigerator.Door Seal Care:Keep the door seal clean. You can clean your door seal with a solution of one tsp of baking soda to a quart of lukewarm water. Pour the solution onto a clean sponge, and wipe it over the seal. Sponge off the solution with clear water and dry the seal with a clean cloth before closing the freezer door.Keep the door seal flexible by lubricating it with some petroleum jelly (e.g. Vaseline). Wipe it on and wipe it off with a clean dry cloth.
Good size
This freezer replaced my small 2.1 cu ft and I cannot say anything bad about it. It is roomy, stays an even temperature, runs quietly, is light enough for a 72 year old to put together and move, and is small enough to not be in the way. Had a time getting the door on but once I figured that out all went well.
Thomson Upright Freezer
I bought the Thomson Upright Freezer in anticipation of the arrival of 1/2 beef order. I bought my freezer Spring 2021, this is October 4, 2021 and it has already stopped working and ruined almost my entire beef order! I'm so disappointed in this product!
Hello Lisa, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.
Do. Not. Buy!
I had second thoughts when purchasing. Should've followed my instinct. It didn't include the plug! I knew it was too good to be true. I'll spend the extra monies and get a name brand/decent freezer. PLEASE, don't waste your money! Shame, shame, shame on Sams Club for carrying/selling this item.
you get what you pay for….
This find was a victory for me as I needed an upright freezer to fit in a small space in my pantry. It fit!!! Space is great for small family! I was surprised how much shelf space for only 6.5 cubic feet! Few things about it that did not make me happy. 1. Large dent right in the middle of the door - I put a magnet over it 2. The sides look dirty but I think it’s just the paint color -It’s in my pantry so I guess I’m ok with it not being beautiful!
Hi AKWells, we are happy to hear your freezer is meeting your needs. We apologize for the dent in your unit door.
Arrived dented
I wanted a small freezer to go in the corner of my kitchen. It fit great but when I started to unwrap it, there was a 3 inch dent on the door. Even though it was packaged well it must have been mishandled. I knew I could bring it back but repacking and wrestling a freezer back to Walmart was not something I wanted to do.
Perfect Size for what we needed
This item is something you really need to purchase in store. We bought on-line and was shipped. Weight was 115lbs. It was damaged in shipment but was to heavy for us to take back to local store so we decided just to keep. Worked great just has some bumps and bruises from shipment.
I love this freezer. It's perfect in size. However, I've owned it two weeks and the top 2 shelves quit freezing anything. Called the company, they said retention it to Sam's. They didn't have any in stock. I'm hoping it's a fluke and getting a new one will queen longer.
Hello Mom Of 6, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer (6.5 cu. ft.). We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.
Very dissatisfied
Bought this freezer due to the size I needed and the price. I’m very dissatisfied with the freezer! Motor runs continuously, but relatively “quiet”. My large fridge next to it is less noisy than the freezer. Major downside*** I waited 48 hours of continuous running before putting any food in the freezer and did NOT overload the freezer. Checked it this morning after food had been in (without opening the door for 24 hours and food was already frozen solid when I put it in) and food is not frozen solid anymore. Seems more like a low temperature setting on my fridge instead of freezing food. I would not recommend this freezer! Buy a more established brand!
Thomson 6.5 Upright Freezer
We have had the Thomson 6.5 upright freezer for about 4 years now. It’s the perfect size for our over flow. We use it for all our wild game when we hunt. We have had up to 5 deer in it at once and it was pack. That not whole deer. That processed deer. Deer steaks, burgers, breakfast sausage, sausage, ground beef, back straps, deer cubes. It was roughly around 300-350 of frozen meet. Once a year we have to defrost the freezer because the white ice frost will build up on each shelf. We clean it all out and put the food back in and it’s good to go. Easy Peezy. Money well spent.
Hi Stgraves, we are happy to hear you are finding your Thomson Upright Freezer useful.