Customer reviews for Thomson Upright Freezer 6.5 cu. ft.

Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for

Thomson Upright Freezer 6.5 cu. ft.

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4 out of 5 stars

stars4,740 ratings2,309 reviews

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Jan 27, 2021

Cassie

5 out of 5 stars review

Verified Purchase

Wonderful small freezer

Freezer is the perfect size for my small space. Prefer the front opening to top opening. Very happy with it.

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Jan 5, 2019

Jenny81

1 out of 5 stars review

Stopped working

I only had this freezer for 5 months. It stopped working and defrosted all of my food. What a big waste of money DON’T BUY!!!

Helpful?

Feb 17, 2021

Mattew

3 out of 5 stars review

Verified Purchase

Can’t reverse or flip door

Door can’t be flipped or switched side since not closing properly sealed, tried several times - magnets don’t seal as it comes from manufacture

Helpful?

reply from Supplier Response

Hello Mattew, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 6.5 cu. ft. Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Sep 2, 2022

sam

1 out of 5 stars review

Stopped working

we had this freezer less then 1.5 years a nd it stopped working, lost all our meat. Company was no help either.

Helpful?

reply from Curtis International Ltd.

Hello sam, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

May 1, 2022

JGP

1 out of 5 stars review

Verified Purchase

Failure to work

Plugged the unit in & it did not get cold. Something was faulty & I had to repack the entire unit & return it to Sam's Club for a refund.

Helpful?

reply from Supplier Response

Hello JGP, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Jun 18, 2023

Jean

1 out of 5 stars review

Did not work

Bought this product and it does not freeze. Returned it and fingers crossed the 2nd one works. If not I'll write another bad reviews

Helpful?

reply from Curtis International Ltd.

Hello Jean, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Apr 24, 2021

Aamo

5 out of 5 stars review

Verified Purchase

Great product

I was very pleased with this small freezer. It’s just the right size for a small area or small family.

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Oct 4, 2022

Disappointed

1 out of 5 stars review

Quit working after 19 months

I really liked the size, but sadly it stopped working and that seems to be very common as I read the reviews.

Helpful?

reply from Supplier Response

Hello Disappointed, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

May 25, 2021

Freezer

1 out of 5 stars review

Stopped working after defrosting.

Purchased two years ago and not worth repairing. Got what I paid for. Will now buy a frost free nice freezer.

Helpful?

reply from Supplier Response

Hello Freezer, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 6.5 Cu.Ft. Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Mar 31, 2023

seth

1 out of 5 stars review

stop working after a year

I should have read the reviews. The freezer stopped working after 2 years. Don’t buy. Sam’s Club should not be selling this garbage.

Helpful?

reply from Curtis International Ltd.

Hello Seth, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.