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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
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4 out of 5 stars
stars
4,742 ratings2,311 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (173)
  5. 1 star16% (759)

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Showing 1,721-1,730 of 2,311 reviews
Feb 23, 2021
Reviewer name: Moshmuhim
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good deal

Great little freezer

Helpful?52HMGDZ492XF40980104427
Jul 18, 2022
Reviewer name: ANDYCOOL22
1 out of 5 stars
1 out of 5 stars review

Died in less than 2 years

purchased in august 2020 and died june 2022. all support would reiterate was that the warranty was 1 year. BUYER BEWARE

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello ANDYCOOL22, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Dec 14, 2019
Reviewer name: Shannon
1 out of 5 stars
1 out of 5 stars review

Dented product

I bought this outside box showed no damages we drove home opened box and had these dents in door very unhappy

Helpful?52HMGDZ492XF40980104427
Jan 12, 2023
Reviewer name: Bri
1 out of 5 stars
1 out of 5 stars review

Shuts on and off

Keeps shutting on and off. Thaws good. Lost a bunch of breast milk. Thought it was an outlet issue, changed outlets.. same issue.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello BNW, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Mar 31, 2023
Reviewer name: seth
1 out of 5 stars
1 out of 5 stars review

stop working after a year

I should have read the reviews. The freezer stopped working after 2 years. Don’t buy. Sam’s Club should not be selling this garbage.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Seth, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Sep 26, 2022
Reviewer name: Tricia
1 out of 5 stars
1 out of 5 stars review

Avoid this Freezer!

I wish that I had returned 1st yr after frosting issue. It stopped working after 2 years. Over $1,500 in food losses

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Tricia, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Jun 8, 2019
Reviewer name: Emma
1 out of 5 stars
1 out of 5 stars review

Horrible

Damaged upon delivery. It turned on and worked until it completely froze up. Ice everywhere. I do not reccommend and wish I knew how to return.

Helpful?52HMGDZ492XF40980104427
Feb 28, 2021
Reviewer name: Scott
1 out of 5 stars
1 out of 5 stars review

Upper shelves won't freeze food

Top 3 shelves will melt ice crea m and bottom shelf will turn Ice cream hard as rock. Started having issue within 5 months.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Scott, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 6.5 Cu Ft Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

May 16, 2021
Reviewer name: Jennifer
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great to have but

This standup freezer is exactly what we needed I just wish it had a little more space but other then that we loving it

Helpful?52HMGDZ492XF40980104427
Feb 25, 2020
Reviewer name: Sarah
1 out of 5 stars
1 out of 5 stars review

Missing pieces, broken

I was excited for this to arrive only to have massive disappointment. The top two bolts are missing and as a result the entire top picks up.

Helpful?52HMGDZ492XF40980104427