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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.

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Nov 21, 2025
ANASTASIA
1 out of 5 stars review

Unit Failed in Under 5 Years

The freezer failed in under 5 years of use. Compressor will not start and all of the food inside was thrown away.

Helpful?52HMGDZ492XF40980104427
May 25, 2021
Freezer
1 out of 5 stars review

Stopped working after defrosting.

Purchased two years ago and not worth repairing. Got what I paid for. Will now buy a frost free nice freezer.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Freezer, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 6.5 Cu.Ft. Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Mar 31, 2023
seth
1 out of 5 stars review

stop working after a year

I should have read the reviews. The freezer stopped working after 2 years. Don’t buy. Sam’s Club should not be selling this garbage.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Seth, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

May 16, 2021
Jennifer
4 out of 5 stars review

Verified Purchase

Great to have but

This standup freezer is exactly what we needed I just wish it had a little more space but other then that we loving it

Helpful?52HMGDZ492XF40980104427
Jun 8, 2019
Emma
1 out of 5 stars review

Horrible

Damaged upon delivery. It turned on and worked until it completely froze up. Ice everywhere. I do not reccommend and wish I knew how to return.

Helpful?52HMGDZ492XF40980104427
Jun 1, 2021
Anibal
2 out of 5 stars review

Lot ice, constant dripping

Ice that forns to closet to the door, constant dripping on First fridge shell. Need to cleane daily.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Anibal, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer 6.5Cu.Ft.. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Dec 14, 2019
Shannon
1 out of 5 stars review

Dented product

I bought this outside box showed no damages we drove home opened box and had these dents in door very unhappy

Helpful?52HMGDZ492XF40980104427
May 28, 2021
Allison
1 out of 5 stars review

Save your receipt

Be sure to save your receipt. Not even a year old and it has quite working. $100’s of beef had to be thrown away.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Allison, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 6.5 Cu.Ft. Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Jan 12, 2022
Randy
1 out of 5 stars review

Stopped freezing all of a sudden

This freezer worked great for a while and then stopped freezing and ruined hundreds of dollars worth of food. Beware!!

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Randy, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Nov 14, 2021
AA
1 out of 5 stars review

stopped working after 11 months

Stopped working after 11 months. Lost a full freezer of food. Size of the freezer is perfect and is a space saver but this freezer is junk.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello AA, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.