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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
4 out of 5 stars
stars
4,742 ratings2,311 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (173)
  5. 1 star16% (759)

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Showing 1,691-1,700 of 2,311 reviews
Sep 4, 2021
Reviewer name: KiKi
1 out of 5 stars
1 out of 5 stars review

Worst Appliance EVER

My mother and I, both purchased this freezer in February 2020. Her freezer perished mid-August and mine yesterdsy. Both freezers the compressor went out. I haven’t attempted to contact the Manufacturer as my mother did and was told, “Our apologies but we only warranty within one year.” Who purchases a freezer that only last approximately 18 months?? Unfortunately, Sam’s Club hasn’t been much assistance either therefore my money went down the drain as I attempt to find and purchase another freezer from a more repable name. DO NOT WASTE YOUR MONEY ON THIS PRODUCT.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello KiKi, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Jan 10, 2021
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Cracked after plugged in

We JUST picked this up from in store today. I checked everything out as I unboxed it. Switched the direction of the doors and followed instructions to let it sit for 2hrs once unloaded before plugging it in. I checked it before bed to make sure it was working and cold and the inside lining near the top two shelves is CRACKED in multiple places.!! Super disappointed and will be returning. I liked the price point but not willing to go through that again.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello hzleyz, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Feb 11, 2022
Reviewer name: Dezhan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My freezer

Great product

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Dezhan - we are glad to hear you are pleased with your Thomson Upright Freezer.

May 12, 2021
Reviewer name: Nothappy
1 out of 5 stars
1 out of 5 stars review

Don't buy, 1 week lost $250 in food

I bought this freezer 6 days ago let it run for two days before I added food to it and I walked by and found ice cream running out of it four gallons of ice cream to be exact.. in ruined all my food so donot suggest this brand the shelves are in a fixed position and not movable also

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Nothappy, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 6.5 CU.FT. Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Nov 17, 2020
Reviewer name: LN
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

.

Super

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi LN - glad you are enjoying your new Thomson Upright Freezer.

Apr 25, 2024
Reviewer name: Mr B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Freezer

Great little freezer.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hi Mr B, we are happy hearing you are pleased with your Thomson Upright Freezer 6.5 cu. ft.

May 30, 2022
Reviewer name: S S
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Works as expected

So far so good

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello S S, we are pleased to hear you are enjoying your Thomson Upright Freezer.

Dec 10, 2019
Reviewer name: Mandy
1 out of 5 stars
1 out of 5 stars review

AWFUL FREEZER

DO NOT WASTE YOUR MONEY!!! I bought this freezer as a gift for my husband. The first unit arrived and worked initially. After three weeks it stopped getting cold. Sams replaces it for us free of charge and we were hopeful about the second freezer but never got around to plugging it in as we had just moved. Now we finally got it plugged in and it was working great for two months... and then it stopped freezing AGAIN. There wasn’t much in it so I know it wasn’t overworked. This freezer is a piece of junk and is not worth the money. COMPLETE TRASH.

Helpful?52HMGDZ492XF40980104427
Jul 27, 2020
Reviewer name: Cathy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Freezer just not as big as it looks

Looks bigger than it is

Helpful?52HMGDZ492XF40980104427
Oct 28, 2020
Reviewer name: jackie27
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good size

So far , so good

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi jackie27 - we are happy to hear you are enjoying your new Thomson Upright Freezer.