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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
4 out of 5 stars
stars
4,741 ratings2,310 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (173)
  5. 1 star16% (758)

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Showing 1,691-1,700 of 2,310 reviews
Sep 2, 2020
Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I HATE CHEST FREEZERS

IT FREEZES STUFF

Helpful?52HMGDZ492XF40980104427
Dec 10, 2019
Mandy
1 out of 5 stars
1 out of 5 stars review

AWFUL FREEZER

DO NOT WASTE YOUR MONEY!!! I bought this freezer as a gift for my husband. The first unit arrived and worked initially. After three weeks it stopped getting cold. Sams replaces it for us free of charge and we were hopeful about the second freezer but never got around to plugging it in as we had just moved. Now we finally got it plugged in and it was working great for two months... and then it stopped freezing AGAIN. There wasn’t much in it so I know it wasn’t overworked. This freezer is a piece of junk and is not worth the money. COMPLETE TRASH.

Helpful?52HMGDZ492XF40980104427
Mar 16, 2023
swerner57
1 out of 5 stars
1 out of 5 stars review

Worked while it worked and then poof

Bought Dec 30, 2021, died Mid March 2023. A year and 3 months old and failed, we lost 1/3 of a beef we had just purchased a month ago. Needless to say I will avoid this brand for the rest of my life and I suggest you all do as well, spend the couple hundred more for a better brand. Based on other reviews this company is taking the cheap route and using inferior components in their appliances.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Swerner57, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations

May 30, 2022
S S
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Works as expected

So far so good

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello S S, we are pleased to hear you are enjoying your Thomson Upright Freezer.

Jun 13, 2024
Sonja
1 out of 5 stars
1 out of 5 stars review

Bad product

I purchased the Thomson Upright Freezer from Sam club. I followed the instructions. Let it set for 24-48 hrs without plugging it in. Plugged it in and it seem to work fine for a few days. Went back a few days later to pull something out of the freezer and all my food was dethawed!! It just stopped working. Could not get it to work, so had to take it back. Lost over $150.00 worth of food.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Sonja, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer 6.5 cu. ft.. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Nov 17, 2020
LN
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

.

Super

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi LN - glad you are enjoying your new Thomson Upright Freezer.

Jun 5, 2021
ExSamsemployee
1 out of 5 stars
1 out of 5 stars review

Plenty of room, to bad it sucks.

I bought this last year but never needed it until about 6 months ago. I got it set up and it has worked for the last few months. Then it just stopped working. And now I can't find anyone to look to see if it can be repaired. Not happy with the freezer or Sam's Club.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello ExSamsemployee, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 6.5 Cu.Ft. Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Jun 10, 2021
Debbie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beef

Great!!

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

We appreciate your positive feedback on the Thomson6.5Cu.Ft Upright Freezer. We are constantly developing new products and look forward to providing you with quality items in the future.

Aug 30, 2020
Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Can't beat it for the price

Works great

Helpful?52HMGDZ492XF40980104427
Dec 24, 2020
craig
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I am happy with this

I am happy with this

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Craig, we appreciate the time you have taken to provide you feedback with the Thomson 6.5 Cu Ft Upright Freezer. We hope that we will continue to provide you with exciting new and innovative products in the future.