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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
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4 out of 5 stars
stars
4,742 ratings2,311 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (173)
  5. 1 star16% (759)

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Showing 1,671-1,680 of 2,311 reviews
Oct 14, 2021
Reviewer name: Jo
1 out of 5 stars
1 out of 5 stars review

Lasted 23 months

I purchased this compact freezer November 2019, it is now October 2021. I did read the low rating and poor reviews on this freezer ahead of time. However, I made the purchase, believing mine would be different. It did its job, until 3 days ago, when an odd noise began and within 24 hours, my food was beginning to thaw. Please do not purchase this compact freezer.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Jo, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Aug 4, 2022
Reviewer name: CAM
1 out of 5 stars
1 out of 5 stars review

Do Not Freeze

Bought this 'freezer.' But it did not freeze. Took it back to Sam's. Exchanged it for a new one. Guess what? The second one did not freeze either. There is seriously something wrong with this product. I am very annoyed at the time and energy I spent on this purchase.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello CAM, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Jun 6, 2022
Reviewer name: Azucena
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The most beautiful freezer love it

Love it

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Azucena - we are pleased to hear you love your Thomson Upright Freezer.

Jul 27, 2020
Reviewer name: Cathy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Freezer just not as big as it looks

Looks bigger than it is

Helpful?52HMGDZ492XF40980104427
Oct 9, 2021
Reviewer name: Nicole
1 out of 5 stars
1 out of 5 stars review

Frustrating!

It was a great freezer, until it wasn't. Stopped working after about a year and 3 months. Frustrating come on here looking for warranty information and see so many people in the same boat as us, that must have bought them around the same time. Quite the coincidence. I would likely not buy a product from this company again.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Nicole, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

May 12, 2021
Reviewer name: Nothappy
1 out of 5 stars
1 out of 5 stars review

Don't buy, 1 week lost $250 in food

I bought this freezer 6 days ago let it run for two days before I added food to it and I walked by and found ice cream running out of it four gallons of ice cream to be exact.. in ruined all my food so donot suggest this brand the shelves are in a fixed position and not movable also

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Nothappy, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 6.5 CU.FT. Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Feb 10, 2023
Reviewer name: Patrick
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wow

Great little freezer

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi Patrick, we are happy to hear you are pleased with your Thomson Upright Freezer.

Jul 23, 2022
Reviewer name: Ann
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Had to return them twice

Don't waste your money

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Ann, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Nov 19, 2021
Reviewer name: vstyle97
1 out of 5 stars
1 out of 5 stars review

Doesn't Last!

Purchased this when we moved into our new home Aug 2020. It's now Nov 9, 2021 and it started defrosting everything and left a huge puddle of water on the ground. This item did keep collecting ice build up at the top as it is not self defrosting. This did not last move than 15 months.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello vstyle97, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Aug 30, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Can't beat it for the price

Works great

Helpful?52HMGDZ492XF40980104427