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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
4 out of 5 stars
stars
4,741 ratings2,310 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (173)
  5. 1 star16% (758)

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Showing 1,131-1,140 of 2,310 reviews
Jul 11, 2022
thawed
1 out of 5 stars
1 out of 5 stars review

freezerless

I bought one of these lasted 3 min h then the door came off hinge was bent. Took it back got another one. This one lasted a week and just died. Quality of these freezer is not very good

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello thawed, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Jun 20, 2019
jay
1 out of 5 stars
1 out of 5 stars review

good price

low price for a reason,low quality.freezer stopped working 3 weeks after purchase,of course did not know it had failed till open and found two hundred dollars worth of food ruined

Helpful?52HMGDZ492XF40980104427
Dec 12, 2019
Dcool
1 out of 5 stars
1 out of 5 stars review

Poor Quality Product

I purchased one in early November but it arrived damaged as the door just fell off. That was returned and a replacement was ordered. It arrived today and it was also damaged. I am going to request a refund from Sams Club.

Helpful?52HMGDZ492XF40980104427
Jul 18, 2022
Ahmad
1 out of 5 stars
1 out of 5 stars review

DON'T BUY! I lost food more than the freezer price

Purchased in July 2020 and died in July 2022. I lost food more than the Freezer price. DON'T BUY THIS.. after doing my research I found that the manufacturer warranty is only 1 year and it is not refundable !!!

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Ahmad, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Jan 18, 2021
Sam
1 out of 5 stars
1 out of 5 stars review

DOA - Broken

I got it home, opened it up and the top right about where the door opens is cracked. Now I have to return it to the store. Pretty bad when an item cannot even be plugged in before you have to return it.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Sam, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 6.5 cu.ft. Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Dec 1, 2018
ladyfwog
1 out of 5 stars
1 out of 5 stars review

Not worth the money!

Bought this gem 13 days ago - it worked fine for the first 11.5 days and then just quit - ruining close to $350 worth of food. Wouldn't have another if it was given to me for free!

Helpful?52HMGDZ492XF40980104427
Jan 16, 2022
Chris
1 out of 5 stars
1 out of 5 stars review

Stopped freezing after 15 months

I had a freezer before this one that was a chest freezer that I had for 5 years and bought this to prevent reaching into it and this freezer stopped working after 15 months which made about $500 worth of meat go bad

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Chris, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Aug 19, 2022
amberFho
2 out of 5 stars
2 out of 5 stars review

Delicate legs, gasket does not stay in

This freezer was a waste of money. One of the legs broke right away and gasket does not stay in the door making it leak and freeze up around the top controls :( It is cold

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello amberFho, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

May 27, 2019
BugleMRanch
1 out of 5 stars
1 out of 5 stars review

Dies after 5 months

Nice sized freezer, but junk. Died and all I hear is liquid squishing around in the lines and compressor area. We still have a Kenmore that is 29 years old, works great. Can't they build a better product today?

Helpful?52HMGDZ492XF40980104427
Mar 27, 2023
Msslcaz
1 out of 5 stars
1 out of 5 stars review

Did not last.

We brought this freezer about a year and half ago. Went to take something out of freezer to find it quit working. Ice was built up top so probably did not have a good seal. To make things short we lost 60% of our food.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Msslcaz, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations