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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
4 out of 5 stars
stars
4,742 ratings2,311 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (173)
  5. 1 star16% (759)

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Showing 1,101-1,110 of 2,311 reviews
Dec 1, 2018
Reviewer name: ladyfwog
1 out of 5 stars
1 out of 5 stars review

Not worth the money!

Bought this gem 13 days ago - it worked fine for the first 11.5 days and then just quit - ruining close to $350 worth of food. Wouldn't have another if it was given to me for free!

Helpful?52HMGDZ492XF40980104427
Jul 13, 2023
Reviewer name: Ricky R
1 out of 5 stars
1 out of 5 stars review

It died in a year and a half!

It worked fine for a year and a half. $500.00 worth of food was lost due to the compressor prematurely failing. It is only warrantied for one year. Buyer beware.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Ricky R, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Aug 11, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Hunk of junk

The freezer was broken on arrival. We plugged it in and waited and waited and waited for it to get cold. Never happened. There’s one star because I couldn’t give it zero.

Helpful?52HMGDZ492XF40980104427
Mar 11, 2021
Reviewer name: Aff2kin
1 out of 5 stars
1 out of 5 stars review

Top half of the Freezer stop working 3 months

With in 3 months of getting this freezer home we have lost power in the top half of it. We run it on full blast in order to keep our food cold. Kind of a Yikes!

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Aff2kin, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Nov 24, 2021
Reviewer name: Big L
1 out of 5 stars
1 out of 5 stars review

Good thing I caught it early

I bought this 06/07/2020, here we are 11/23/2021 and it stopped working 2 days ago.. Luckily I was able to save my food with the sacrifice of some minor items.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Big L, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Jul 25, 2023
Reviewer name: LB
1 out of 5 stars
1 out of 5 stars review

Melt

I bought this freezer on June 18, 2022 and he died one year later on July 20, 2023 bad investment lost a few hundred dollars worth of food and meat that was in my basement. Crap freezer doesn’t last long

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello LB, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Feb 6, 2019
Reviewer name: Mountain Man
1 out of 5 stars
1 out of 5 stars review

Thompson Upright Freezer

Would not recommend this freezer. It quit working after 5 months. Trying to get it fixed via warranty is a nightmare. They want multiple pictures and videos of the freezer and the “problem”.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Mountain Man, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Oct 12, 2022
Reviewer name: Bonnie 76
1 out of 5 stars
1 out of 5 stars review

Stopped working

Very disappointed, freezer stopped working In less than two years. Of course Sam club won’t do anything and warranty is good for one year. Excess ice buildup all over racks before it failed. Only warning was water on floor.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Bonnie76, we appreciate your feedback and would like to apologize for your recent experience with the freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Aug 31, 2021
Reviewer name: Mabel
1 out of 5 stars
1 out of 5 stars review

Thomson freezer

Sorry to say had it only for 1year in a half and the compression went out . No longer in warranty and my loss didn’t buy extended warranty. Cost more then freezer to fix . Very disappointed never bought an appliance that lasted such a short time.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Mabel, we appreciate your feedback and would like to apologize for your recent experience with the Thomson 6.5 Cu.Ft. Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Jun 19, 2021
Reviewer name: crap
1 out of 5 stars
1 out of 5 stars review

Horrible

It was great at first, perfect for what I needed it for. A couple months in the top shelves started to defrost then a couple months later the bottom shelves defrosted as well. 7 months in I had to return to store.

Helpful?52HMGDZ492XF40980104427