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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
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4 out of 5 stars
stars
4,742 ratings2,311 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (173)
  5. 1 star16% (759)

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Showing 1,091-1,100 of 2,311 reviews
Jan 3, 2021
Reviewer name: Jholton
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect size and price

Perfect size and price. Compact and easily accessible for garage freezer, appreciate it's small foot print and energy efficiency.

Helpful?52HMGDZ492XF40980104427
May 20, 2019
Reviewer name: Bruce
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Door Fell Off

When I Unpacked The Freezer The Door Fell Off . The Bottom Hinge Was Bent Down .I was Able To Remove The Hinge And Straighten It Out.

Helpful?52HMGDZ492XF40980104427
Feb 26, 2019
Reviewer name: dandyorchids
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy Installation, Delivery Direct to Location

Easy Installation, Delivery Direct to Location .. Works Great!! Would only be better if it was frostless!!

Helpful?52HMGDZ492XF40980104427
May 26, 2018
Reviewer name: Bryan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect size!

I bought this a month ago - its the perfect size for our extra freezer needs Doesn't take up much space tucked into a corner in our garage!

Helpful?52HMGDZ492XF40980104427
Feb 21, 2019
Reviewer name: Gary
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Just right size for our apartment!

So far, so good...it's so relieving to know we can have more than just a few burgers and hotdogs in the freezer!

Helpful?52HMGDZ492XF40980104427
Nov 11, 2023
Reviewer name: Bubba
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great little freezer

Great size for my small place. I enjoy being able to see all the things I have in it, better than a chest type.

Helpful?52HMGDZ492XF40980104427
Mar 11, 2021
Reviewer name: Aff2kin
1 out of 5 stars
1 out of 5 stars review

Top half of the Freezer stop working 3 months

With in 3 months of getting this freezer home we have lost power in the top half of it. We run it on full blast in order to keep our food cold. Kind of a Yikes!

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Aff2kin, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Feb 6, 2019
Reviewer name: Mountain Man
1 out of 5 stars
1 out of 5 stars review

Thompson Upright Freezer

Would not recommend this freezer. It quit working after 5 months. Trying to get it fixed via warranty is a nightmare. They want multiple pictures and videos of the freezer and the “problem”.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Mountain Man, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Apr 22, 2023
Reviewer name: Piazia
1 out of 5 stars
1 out of 5 stars review

Horrible piece of crap

Stopped working after 6 MONTHS. Sam's Club didn't want to talk to me. Only available rep in the Phillipines. I lost over $500 in food spoilage. Will never again make any kind of major or important purchases at Sam's.

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Piazia, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.As clearly detailed in the OEM warranty terms in the User Guide, the freezer warranty only covers the freezer and does not cover the contents (which are typically covered by a homeowner's/tenant's insurance).

May 23, 2022
Reviewer name: Karissa
1 out of 5 stars
1 out of 5 stars review

Don’t Buy

Bought this upright freezer about a year ago and it quit working. First it was the bottom shelf then the rest of the freezer went out. Do not buy, does not last. Very disappointed

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Karissa, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.