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Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.

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Showing 101-110 of 2,309 reviews
Jan 9, 2021
Javamom
4 out of 5 stars review

Verified Purchase

Pretty Small Freezer

It’s really small but works fine. If you need an upright freezer, but don’t have a lot of space, then this will suit you fine.

Helpful?52HMGDZ492XF40980104427
Apr 7, 2019
MJ
1 out of 5 stars review

Verified Purchase

Would not recommend buying this

Very disappointed! First one arrived damaged and the replacement one did not work. Having trouble getting my money back.

Helpful?52HMGDZ492XF40980104427
Nov 22, 2019
Indy Customer
2 out of 5 stars review

Verified Purchase

Poor quality

Very light weight and fragile. Shelves are only 14” x 16”, so beware if you expect to store larger food items

Helpful?52HMGDZ492XF40980104427
Jul 9, 2018
Gfinlet
1 out of 5 stars review

Verified Purchase

Don't buy

I bought this and right out of the box it wouldn't work. Freezer would come on but never get cold. Had to ship it back.

Helpful?52HMGDZ492XF40980104427
Apr 15, 2018
Ma
1 out of 5 stars review

Verified Purchase

Awful

I bought 1 weeks ago and was crushed bad on side.replacement didn’t freeze at all.waiting for refund.so much aggravation would never do it again!

Helpful?52HMGDZ492XF40980104427
Sep 24, 2019
Manda1013
4 out of 5 stars review

Verified Purchase

Great storage!

It's nice to have a small freezer that is upright with shelves. You don't have to dig and dig for what you want.

Helpful?52HMGDZ492XF40980104427
Aug 19, 2019
Joan
1 out of 5 stars review

Verified Purchase

JUNK

Cheaply made want refund waiting for pick up of replacement for a week. Will never order anything on line from Sam's again terrible customer service

Helpful?52HMGDZ492XF40980104427
Jan 27, 2023
Wurknit
1 out of 5 stars review

Verified Purchase

Disappointing

The freezer must have been dropped because it doesn’t sit level and I didn’t have time to take it back

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Wurknit, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.The front legs are adjustable. Please check them and adjust as required. (It's best to have the front of the freezer slightly higher than the rear so gravity helps the door close.

Nov 2, 2021
BETH
1 out of 5 stars review

Verified Purchase

Seals suck

Buyer Beware from the moment we plugged it in the seal is faulty! Water and ice building up within first few hours. so unhappy.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hi Beth - Water and Ice building up in your freezer is most often caused by the door being out of adjustment. You can adjust the door by loosening the top hinge.<br />Run your hand around the edge of the door - do you feel cold air?<br />Try the &#34;dollar bill test&#34; - close the door on a dollar bill at several locations around the door - there should be significant resistance when you try to pull out the dollar bill - if it pulls out easily, the door is out of adjustment.<br />Adjust the front legs such that the front of the freezer is slightly higher than the rear - gravity will assist in keeping the door closed.<br />Lubricate the door gasket with a bit of petroleum jelly (Vaseline) to keep the gasket pliable.<br />Moisture in the freezer also comes from the contents - keep frozen foods covered/sealed in plastic - butcher/freezer paper is not a good wrapper.

Jan 18, 2019
AP
1 out of 5 stars review

Verified Purchase

I bought this Freezer by the end of December. Freezer stopped working after a few days of use. Very disappointed by this purchase.

Helpful?52HMGDZ492XF40980104427