Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Thomson Upright Freezer 6.5 cu. ft. for
Thomson Upright Freezer 6.5 cu. ft.
Back to item details
4 out of 5 stars
stars
4,741 ratings2,310 reviews
  1. 5 stars58% (2,740)
  2. 4 stars16% (750)
  3. 3 stars7% (320)
  4. 2 stars4% (173)
  5. 1 star16% (758)

Member photos

  • +291 images
Sort by |
Showing 91-100 of 2,310 reviews
Jan 9, 2021
Javamom
4 out of 5 stars review

Verified Purchase

Pretty Small Freezer

It’s really small but works fine. If you need an upright freezer, but don’t have a lot of space, then this will suit you fine.

Helpful?52HMGDZ492XF40980104427
Oct 29, 2020
Anonymous
2 out of 5 stars review

Verified Purchase

Not a happy camper

Got home and unwrapped and noticed damage to the inside if the freezer ar each point where the shelves sit.

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Feb 6, 2019
Windy
1 out of 5 stars review

Verified Purchase

Awful

The first one did not work. The second one was all broken. I still don’t know if I have been credited.

Helpful?52HMGDZ492XF40980104427
Sep 5, 2018
Joy
1 out of 5 stars review

Verified Purchase

Freezer

Not happy with this. It arrived dented and broken. It was sent back and the second one arrived dented and the top cracked.

Helpful?52HMGDZ492XF40980104427
Apr 2, 2021
Why me
1 out of 5 stars review

Verified Purchase

Ugh

Freezer looks nice and has a decent amount of space....only problem is it stopped working within 2.5 weeks

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Why me, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Jan 27, 2023
Wurknit
1 out of 5 stars review

Verified Purchase

Disappointing

The freezer must have been dropped because it doesn’t sit level and I didn’t have time to take it back

Helpful?52HMGDZ492XF40980104427
reply from Supplier Response

Hello Wurknit, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.The front legs are adjustable. Please check them and adjust as required. (It's best to have the front of the freezer slightly higher than the rear so gravity helps the door close.

Apr 15, 2018
Ma
1 out of 5 stars review

Verified Purchase

Awful

I bought 1 weeks ago and was crushed bad on side.replacement didn’t freeze at all.waiting for refund.so much aggravation would never do it again!

Helpful?52HMGDZ492XF40980104427
Sep 5, 2023
Prefer not to
4 out of 5 stars review

Verified Purchase

Checkover real good was packed with the dents

Freezer is great love the shelves only thing came out of the box with some dings in it paid 300 and get dents and no compensation

Helpful?52HMGDZ492XF40980104427
reply from Curtis International Ltd.

Hello Prefer not to, we appreciate your feedback and would like to apologize for your recent experience with the Thomson Upright Freezer. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Jul 9, 2018
Gfinlet
1 out of 5 stars review

Verified Purchase

Don't buy

I bought this and right out of the box it wouldn't work. Freezer would come on but never get cold. Had to ship it back.

Helpful?52HMGDZ492XF40980104427
Apr 7, 2019
MJ
1 out of 5 stars review

Verified Purchase

Would not recommend buying this

Very disappointed! First one arrived damaged and the replacement one did not work. Having trouble getting my money back.

Helpful?52HMGDZ492XF40980104427