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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 371-380 of 1,523 reviews
Jun 26, 2020
Reviewer name: Roni H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Mattress topper works for us!

For us, this worked well. Made our 6 yr old mattress much more comfortable and got restful sleep first night. We are glad we purchased. Just remember, it makes your bed taller, so now I feel I have to have a step stool to get on my bed, might not be smart for people with hip problems or limited mobility issues.

Helpful?6SMVA7JYIA4N40618162159
Jul 1, 2019
Reviewer name: Crazy2shop2
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This topper made a difference!

I was very excited to buy this mattress topper for my daughter. Her mattress was not comfortable and I didn't want to buy a new one. After I put it on the bed, I noticed strong chemical smell! (like in the other reviews) So I let it air it out in another room for about a week or so. I really didn't want to return it. The smell faded. Now my daughter says the mattress topper made a big difference. She can sleep comfortably with no aches and pains in the morning. I like that it comes with a protective cover, which helps to keep it clean and gives more comfort.

Helpful?6SMVA7JYIA4N40618162159
Jul 15, 2024
Reviewer name: Tina
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

DECEIVING TITLE NO GEL

I am so disappointed that this says it has gel in it and it doesn’t. I ordered specifically for the cooling gel for the summer months and was told the 3 inch has it not the 4 inch. I cannot package up this king size topper and try to manage carrying or transporting it to the customer service desk at the store. There’s no way it even fits back in the box after it’s opened and expanded

Helpful?6SMVA7JYIA4N40618162159
Feb 13, 2022
Reviewer name: Cat Mom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

VERY COMFORTABLE!

Was a bit worried about some of the negative reviews but glad I purchased based on the good reviews! Our not too old Memory Foam Matress was a bit too firm and my Husband was having lower back pain every morning! This topper is pretty soft and you do sink into it which cradles your body and supports your back. NO MORE LOWER BACK PAIN! Also, we were worried after 24 hours when the memory foam was still hard and bunched up in several spots! I was sick about thinking I would have to return it but after reading the instructions we kept it on top of our spare bed for over 48 hours and it was finally fully expanded. Maybe it took longer because of the bad packaging along with the cold winter temp. The warmth of the heater helped it along well. Glad I purched it and waited it out. I did place an extra matress cover over it to keep it in place so it does not move around anymore.

Helpful?6SMVA7JYIA4N40618162159
Feb 2, 2021
Reviewer name: Denise
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome

Just love the pillow top

Helpful?6SMVA7JYIA4N40618162159
Feb 6, 2025
Reviewer name: Returning
3 out of 5 stars
3 out of 5 stars review

Not 4" thick, retains body heat, yellow chemicals

I have only slept on this one night and know I can't keep it. 1) The foam itself is only at best 3 inches thick (on a 4" marketed topper - do better, Serta!) 2) It retains body heat and can make sleeping temperature extremely hot (unless that's what you want) 3) Mine also had that yellow chemical stripe on it - it's not urine as others have stated, I think it's from chemicals/being stored in non-temp controlled warehouses

Helpful?6SMVA7JYIA4N40618162159
Oct 14, 2023
Reviewer name: Kari4
1 out of 5 stars
1 out of 5 stars review

slides off bed

Paid $149 at Sam's Club. I bought this a couple of months ago and it is extremely uncomfortable and it constantly slides off our bed no matter what we do. We end up having to pull it back onto bed few times a night. I have not slept well since I put it on our bed. We gave it time thinking it would relax or something but is worse over time not better. I don't know if Sam's club will allow me to return it, if not it will unfortunately be landfill!

Helpful?6SMVA7JYIA4N40618162159
May 25, 2022
Reviewer name: sadejonge
2 out of 5 stars
2 out of 5 stars review

So Comfortable BUT...

Hubby and I have a split king adjustable bed with latex foam mattresses. The mattresses are too firm so we purchased two Twin XL toppers. Opened up them up, put them in the pillow top cover and they molded to the beds right away. Oh my, they are so comfortable! They made our mattresses feel wonderful. However, after a couple nights of sleep the pads start shifting in the pillow top covers and off the mattress. The separation of two Twin XL mattresses now feels like a 6" valley in the middle as the pads both shift outward. We wanted to keep the individuality of the adjustable beds, but maybe we should have purchased a king sized topper. We've tried everything we can think of to keep the toppers in place; nothing is working. So if you have a split king like we do, I wouldn't recommend them for this type of bed.

Helpful?6SMVA7JYIA4N40618162159
reply from Serta Team

Hi there. We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jan 2, 2024
Reviewer name: Barbara
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Returned

Slid off bed constantly

Helpful?6SMVA7JYIA4N40618162159
Sep 26, 2022
Reviewer name: Behr204
1 out of 5 stars
1 out of 5 stars review

A Major Disappointment

This item was a major disappointment for me. While advertised as having a medium firmness, it was actually far beyond soft. So soft that that it began to cause joint pains in my knees and shoulders from sleeping in a curved (downward) position. That's how much give this has. Furthermore, nothing on earth could keep this thing from constantly sliding around on top of the underlying mattress. Every morning, it would be hanging of the bed by about a foot, and every morning I would have to correct it and re-do the fitted sheets. Overall, there is nothing positive I could say about this item.

Helpful?6SMVA7JYIA4N40618162159